[This review was collected as part of a promotion.] I originally purchased Samsung product in 2021 and I was trying to use a machine without the agitator it was okay I prefer an agitator since this one working on it and replacing Parts on it and it did not it was no longer worth it so they replaced it or bought it out and I bought another Samsung and I have never been happier.

[This review was collected as part of a promotion.] I love how large it is, it holds way more than enough for us. The speed is super fast, which is extremely helpful on those busy days. Connectivity was super easy. Energy efficiency is unbelievably great!! We just absolutely love our Samsung washer!!

[This review was collected as part of a promotion.] I love this washing machine. It's sleek, looks modern and fits right into my kitchen decor, doesn'ttake up much space. It's efficient, quiet, high speed. I could set it and monitor it from my phone via the Samsung Smart app. It has a very big capacity. I can load all my heavy quilts or pillows and they come out clean and ready to dry.

[This review was collected as part of a promotion.] The capacity i could use a larger size due to large family. The speed is great i can get laundry done in a couple hours. Efficiency is spot on. No complaints. Interface beautiful. Ergonomics facinating.

I like the features and usually love Samsung products overall but I struggle with balancing loads in this machine. We have had the rods replaced but their life expectancy seems in months and not years. Typical family of 4, not commercial loads. What more can I do?

Purchased this and a dryer of Samsung one year ago. Have had nothing but problems with both . The washer sometimes doesn't drain and the dryer doesn't always dry and the loads turns off . It's been nothing but a hassle ;( would never buy Samsung washer and dryer again . Would have kept the old ancient machines we had in our home when we bought our home. I have little no faith that these Samsung machines will work for the next 5 years .

[This review was collected as part of a promotion.] I finally picked up a Samsung washer, and the **AI features** are a total game-changer for saving time. It's super quiet, though I'd definitely recommend keeping an eye on the smart sensors to make sure everything stays running smooth.

Not happy with Samsung. They denied my promotional warranty extension even though I provided the documentation I had Samsung should stand behind their promotion

The way this machine is designed results in massive amounts of mold and mildew despite never using liquid detergent or leaving the lid closed. You will regularly find brown flakes all over your clothes. The self-clean cycle does not help. You will have to remove the entire “agitator” to deep clean it so your clothes are actually clean. The detergent tray also has to be removed on a regular basis to remove mold.

This idiot designed machine overrides your hot temperature setting on normal, washing on cold without telling you (the lights still indicate hot), and washes your clothes without submerging them on most cycles. Lacking an agitator, this means part of your load is not getting well washed on those cycles. It turns the load somewhat, but not well. The depth of Samsung's stupidity is staggering.