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Customer reviews for Samsung 5.1 cu. ft. Top Load Washer with ActiveWave Agitator for
Samsung 5.1 cu. ft. Top Load Washer with ActiveWave Agitator
4.7 out of 5 stars
stars
647 ratings647 reviews
  1. 5 stars82% (530)
  2. 4 stars14% (89)
  3. 3 stars2% (10)
  4. 2 stars0% (2)
  5. 1 star2% (16)

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Showing 21-30 of 647 reviews
Mar 19, 2026
Reviewer name: Pooh Bear
5 out of 5 stars
5 out of 5 stars review

The washer of my dreams!!

Our old washer was a few days shy of being 10 years old when a code came on and it was too expensive to fix. I looooove my new washer Elsie!! Yes, I named my washer. She works so well. I love how she tells me to do a self cleaning cycle between loads. I didn't think I would enjoy having an app for my washer but it truly is the app I need in my life. My clothes are coming out so clean and my towels are softer. I can't wait to get the matching dryer!! Then my life will be complete.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Apr 30, 2026
Reviewer name: James C
5 out of 5 stars
5 out of 5 stars review

Great upgrade

[This review was collected as part of a promotion.] Replaced a older version of this washer model, i love the added wifi feature more than I expected. This model and previous Samsung never let me down. Now I just need to replace the dryer so I can connect it to wifi also

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Feb 17, 2026
Reviewer name: KCF515
5 out of 5 stars
5 out of 5 stars review

Overall a great washer

[This review was collected as part of a promotion.] The capacity of this washer is amazing! I love that I can easily fit a comforter in and know that's it has enough room to actually get properly washed and rinsed. Very easy to add in the smart things app. One of the best features is being able to choose how many times it rinses. Also having the the super speed option saves so much time. I haven't had any issues with needing to pretreating any clothing yet, it washes away dirt effortlessly.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
May 14, 2026
Reviewer name: LuvSamsung
5 out of 5 stars
5 out of 5 stars review

Best Product Ever

[This review was collected as part of a promotion.] This washer can hold so much clothes in one wash. It makes this SO CONVENIENT WHEN ON A TIME CRUNCH. The connectivity is super easy especially with a samsung phone because then it just tells me when the load is done! The efficiency is nice too because it doesnt take literally 5 hours to wash a load. 45 minutes or less!! Pretreating helps too because then you know that the clothes will be clean! It is an overall high speed product and love it so much!

Review from Samsung US
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Jan 27, 2026
Reviewer name: Kath
5 out of 5 stars
5 out of 5 stars review

My washer I love it!

[This review was collected as part of a promotion.] I got the large capacity washer. I live on a farm and we get things very dirty at times. I does a great job of cleaning our clothes after a hard days work. I can set the washer to what spin speed I want and it really an efficient washer. It is also quite quiet to run which is imporant to me bc I run the washer at odd times of the day and night. This was the first time I bought a black washer. Our house is contemporary styled and it fits the decor ergonomically. . However it does show fingerprints more. Not sure I would get black again. I really do not use the phone connectivity so I can not speak on that subject.

Review from Samsung US
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Jan 12, 2026
Reviewer name: GeekyButClean
5 out of 5 stars
5 out of 5 stars review

This is pretty sweet

[This review was collected as part of a promotion.] Just started its first load, and the washer is pretty neat. The lid is soft-close, so it's not made for those with anger issues who like to slam their lids (not me). It is much quieter than my previous washer. It's got a nifty, easy to read display (with cool little noises) that looks like they were almost made by Star Trek laundry engineers. Also, the lid is see-through , so I spent a couple of minutes watching it wash. A person is supposed to be able to connect it to the wifi, and I'm currently working on that—as soon as I'm done with this review. Ta!

Review from Samsung US
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Jan 26, 2026
Reviewer name: trevman8550
1 out of 5 stars
1 out of 5 stars review

Only Uses Cold Water on Normal Cycle

[This review was collected as part of a promotion.] I purchased this washer and immediately noticed that the water is very cold on the Normal cycle. According to the manual, the washer has "Automatic Temperature Control" (ATC) and Level 3 should feel like swimming pool temperature and Level 5 should feel like warm bath water on the Normal cycle. This is NOT the case. Samsung came out and said it was functioning as designed (clearly not the case as compared to what the manual said) so I had the retailer exchange it for another unit. I am having the same problem now. There is clearly a problem with the Automatic Temperature Control that Samsung has failed to address. I'm highly disappointed in the quality of this washer and would not recommend it.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
reply from SEA Care

Greetings, We understand the importance of a working washing machine in your home. Let's get this taken care of. Please refer to the resources below to address your concerns with your washer. Please click the link and hyperlinks and watch the instructional video for tips. The washing machine fills with the wrong temperature water: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151933186 so our team can pull up your information when you message us. Have a great day. -John

Apr 13, 2026
Reviewer name: BreezyK
5 out of 5 stars
5 out of 5 stars review

Awesome large capacity!

[This review was collected as part of a promotion.] The best washer I have ever owned. It's fast setting really makes my day go smooth with moren effifency and higher capacity levels connectivity has never been better and I don't need to worry about pretreating ...definitely recommend it to anyone!!

Review from Samsung US
Helpful?2FXODI19P7A913632055258
May 11, 2026
Reviewer name: DreBull
4 out of 5 stars
4 out of 5 stars review

Love the features great fast & does the job!

[This review was collected as part of a promotion.] I love my Top Load Washer so much , its very efficent fast quite. It also makes it more roomy to were i can fit more things in the laundry room that possibly wouldnt fit until i came up with a great idea & made this change possible and convient. Thank you Samsung so much now whenever i need upgrade anything in my home you are my first choice.

Review from Samsung US
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May 15, 2026
Reviewer name: mandy42186
5 out of 5 stars
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] I absolutely love my Samsung top load washing machine. It is high efficiency, it uses little water. I was seriously worried about the no agitator but it has been just fine without one! My clothes are always clean and smelling fresh!! Love this Soo much! Takes a little extra time to do a load of laundry but Soo worth it.

Review from Samsung US
Helpful?2FXODI19P7A913632055258