[This review was collected as part of a promotion.] Have only used this product for a day. I trust Samsung as my previous washer I used for 13 years and it’s still in great shape. I would keep using my old set if I didn’t need to move. I noticed this one shakes a lot but I like the smart features

[This review was collected as part of a promotion.] I absolutely love this washing machine! It’s quiet enough that it doesn’t disturb me, and it does an amazing job getting my clothes clean. I really appreciate all the great features it has, and even though the deep tub means I have to tiptoe a little to reach my clothes, that's totally fine with me. Plus, I enjoy the slow lid closing—it's a nice little touch!

Here is a review that is not “incentivized.” I would rate this a 0 if I could because this washing machine is a piece of garbage. A load HALF of what my whirlpool could handle would make this machine become unbalanced and make the basket thrash around the sides of the machine. Now you would think the unbalanced error code would pop up and the machine would stop so you can go manually fix it (which shouldn’t be needed in the first place). Nope! Instead the machine will add additional time to the cycle, re-add water, and try to rebalance itself (unsuccessfully) several times. I have done 20+ washes with this machine and NEVER has it ever been able to successfully rebalance. So whenever I do a load that is not small (few tshirts and shorts) I need to time the machine so I can be there immediately to rebalance it myself so it won’t waste any more water and electricity. Now maybe your machine will be okay in the short term, but the question is how long it will last. Look for actual reviews here and other places and you’ll see that the impressive average rating and the glorified reviews are nothing but a facade. As soon as I am able to I will get rid of this garbage. Not passing it on to family, friends, or even acquaintances for the matter as I don’t want them to deal with the immense headache that I have trying to do something as simple as doing my laundry. Edit: gave design a 3 because it looks fine and better than my old washer, but I have to say I would much rather an appliance work properly than look good!

Quick and quiet washer that has plenty of settings for all of your needs. I'm very happy with how quick I can wash some of my loads through the quick wash setting. The washer is high efficient but still has all the tweaks you may want to ensure you cleanliness.

[This review was collected as part of a promotion.] Just got today and I’ve done 5 loads. This holds so much! I can’t wait to wash my bedspreads in it. It’s really quiet compared to others I have had. I love that you can connect the app and get a text when your load is finished. I wouldn’t recommend for short people as it would be hard to get clothes out. I’m 5’6” and it’s deep for me. I love the see through lid that soft closes. It has a pause if you need to add clothes after starting. Spins out water super well so clothes take less time to dry. So far I would highly recommend.

[This review was collected as part of a promotion.] Over all socioeconomic with purchase. I love having an agitator, it seems to clean clothes better. Hoping to get more than 2 years out of this one as my last started to become "unbalanced". This is replacement for the same minus agitator. The pretreat jet is a must with an infant.

[This review was collected as part of a promotion.] I did not know that having a smart washer was going to change the mundane task of washing clothes into something everyone at home would enjoy. This is a big boy of a washer that can wash a load twice as big as our old 15 year old washer could. It also so silent. The silence is unheard of. LOL. Our old washer was on the second floor and the vibration was very noticeable. We can tell when the washer was done when we had silence downstairs. This new Samsung washer it is totally silent. It is mainly due to the rubber feet that reduce sound. This smart washer connects to your WIFI and will work with SmartThings and Alexa. If you have echo speakers around your house you can set it up to be notified by Alexa when the washer is done. You can also be alerted every 30 minutes about a finished load in your washer. Very handy for individuals who are forgetful about laundry. We've all been there we load the washer and get preoccupied with the kids or other chores. Then when we realize there was a load in the washer and we have to rewash it again. This feature will save you time and money. The simple settings are a no brainer to use. It is just a knob that you turn to choose the type of clothes you are washing. The auto dispenser will dispense the detergent automatically. The washer will weigh your clothes and dispense the correct amount of water. No more forgetting to change the previous setting and having your clothes not wash properly. If you want to control more of the settings you can there are buttons for temp, spin cycles, rinse and soil. This washer does take longer to wash the clothes than my old washer but it uses way less water and less detergent since it uses HE detergent. I have no complaints when my water bill comes in and it is way less than my previous bill. If you are in a hurry and need to wash clothes fast it does have a quick wash button that will wash clothes in 28 minutes.

[This review was collected as part of a promotion.] Brushed black Samsung washer with smart features is very nice! I like the built in water faucet. The slow closing, glass lid allows you to see inside. I wish it was like the prior model that starts with your previous settings. This model always starts with hot water. Cycles too long.

[This review was collected as part of a promotion.] I have been using Samsung Smart Top Load Washer from 2022 and have no complaints with it. When I bought a new home and needed a new washer I bought the same style washer and would buy it again if needed. I highly recommend it!

[This review was collected as part of a promotion.] Pictures of this washer do not convey how much room you have to fill it. I did not know how much time and money this machine is saving us compared to our old 15 year old washer until we used it for a month. The amount of money we save in water was very noticeable on our bill. This washer saves you money by adjusting the amount of water by weighing your clothes. You no longer have to tell the washer how big your load is. Which means no wrong setting and no wasting water. You still have the option of filling your washer with more water if needed. So you are not missing out old time settings. You also have the option to quick wash your clothes in under 30 minutes. A typical wash on the washer is over 1 hour. So cutting your time in half saves you time without sacrificing cleanliness. It did not make sense how most dryers have a bigger capacity than some washers. Now having a washer that matches your dryer capacity is great since you can dry one huge load and save energy. Finally a huge capacity washer that matches almost all dryers capacity. Integretion with Alexa is another small and helpful feature I did not know I was going to like. When paired with Alexa it will announce when your dryer is done. This is a great feature since we have our washer on the second floor and being downstairs we would have to guess and make a trip upstairs to check on the washer and see if it is done. This is very helpful in a house of teenagers that will forget they had a load washing. Now we have Alexa to remind them to dry their clothes. No more wet clothes than need to be rewashed because someone forgot about their load. All these little things add up in save our family time and money. And this is what makes this washer a great investment. The money saved compared to an old dumb washer is an expense that is justified.