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Customer reviews for Samsung 5.1 cu. ft. Top Load Washer with ActiveWave Agitator for
Samsung 5.1 cu. ft. Top Load Washer with ActiveWave Agitator
4.7 out of 5 stars
stars
647 ratings647 reviews
  1. 5 stars82% (530)
  2. 4 stars14% (89)
  3. 3 stars2% (10)
  4. 2 stars0% (2)
  5. 1 star2% (16)

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Showing 371-380 of 647 reviews
May 22, 2024
Reviewer name: JL24
5 out of 5 stars
5 out of 5 stars review

Worth the upgrade, no regrets with this purchase

Love my new washer! It is so roomy that I can easily wash everything. No issues with the bedding, I throw it all in and use the deep fill mode to add more water. The washer itself is about the same height as my existing dryer, but since it is top loaded, with the lid open I am unable to hang my clothes to dry on the rod/hangers. It's so quiet that my dogs don't stand guard and bark at it like my old washer lol It's very quiet

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Aug 4, 2025
Reviewer name: Cindyp
5 out of 5 stars
5 out of 5 stars review

Love this washer

[This review was collected as part of a promotion.] This is the best washer I ever owned fits cal king comforter no problem and it spins out so well it only takes one dry cycle to dry I am so happy with it.Im 5,1 and it's a little hard to get the clothes at the bottom but no problem my husband made me little step works perfect

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Jun 29, 2025
Reviewer name: Missy
5 out of 5 stars
5 out of 5 stars review

Love my Samsung

[This review was collected as part of a promotion.] Love this washer. It's hard finding a good washer now days but thrilled with the agitator and stainless steel tub. My clothes are cleaner now. Very happy with the Samsung and love all the options on the display.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Jun 28, 2025
Reviewer name: TJ the Laundry Queen
5 out of 5 stars
5 out of 5 stars review

What n upgrade!

[This review was collected as part of a promotion.] Just got today and I’ve done 5 loads. This holds so much! I can’t wait to wash my bedspreads in it. It’s really quiet compared to others I have had. I love that you can connect the app and get a text when your load is finished. I wouldn’t recommend for short people as it would be hard to get clothes out. I’m 5’6” and it’s deep for me. I love the see through lid that soft closes. It has a pause if you need to add clothes after starting. Spins out water super well so clothes take less time to dry. So far I would highly recommend.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Sep 9, 2024
Reviewer name: Jaybee412
4 out of 5 stars
4 out of 5 stars review

New technology we'll worth the money

[This review was collected as part of a promotion.] I purchased the washer without an agitator. It has been a quiet machine. The technology has improved from my previous washer. When the washer completes it's cycles, it plays musical tones to indicate it done. I had my previous washer for 13 years and it was a noise maker. The different types of washing modes are very innovative.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Oct 28, 2024
Reviewer name: scjulie2006
5 out of 5 stars
5 out of 5 stars review

Great Washer!

[This review was collected as part of a promotion.] I usually don't buy site unseen appliances but its a Samsung so I knew it had to be good. I am not disappointed! This washer is excellent. The wireless control is so convenient. This machine is so quiet and runs so smooth. I love how it tells you it needs cleaning and when the washing cycle is completed. Cleans everything, big loads, small loads. Perfection! I highly recommend it!

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Dec 4, 2024
Reviewer name: Russ
1 out of 5 stars
1 out of 5 stars review

Crap it is useless

Never buy one of these machines if you want a washer that works for over 5 years.There is just myself and my wife in our household.We bought one around 5 years ago.Now I spend more time trying to get it to spin without it getting unbalanced.5 towels or a set of 2 bedsheets and 4 pillowcases and it takes me an hour unloading soaking washing to try to.load it again to make it balanced I even went as far as folding towels before washing them. Will never buy again and NEVER recommend

Review from Samsung US
Helpful?2FXODI19P7A913632055258
reply from Samsung Care

Hi Russ, It sounds incredibly frustrating to deal with a washing machine that continually causes setbacks, especially when you're just trying to get everyday laundry done. We are here to help. I have shared a Samsung link below to help with your experience. The link has six checkpoints. You can skip checkpoint C (third checkpoint) since this applies to front-load machines. The link also has hyperlinks that you can visit for additional help. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147837489 to help our team pull up your information. Leo

Jul 20, 2025
Reviewer name: Rozebudd
5 out of 5 stars
5 out of 5 stars review

So far, so good! Would recommend!!

[This review was collected as part of a promotion.] So far, so good! I haven’t tried all of the cycles, but the ones that I’ve used were phenomenal. My bedding smelled fresh and clean and the large capacity was enough for blankets and for a small comforter. I like the clear view lid and don’t mind bot having an agitator component in the center, looking forward to not getting my clothes tangled up anymore!

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Aug 8, 2025
Reviewer name: Zooweedmama
5 out of 5 stars
5 out of 5 stars review

Love everything about it!

[This review was collected as part of a promotion.] Absolutely love my washer! It is so quiet, I can't tell if its running. The washing options are totally customizable to my specific needs and love there's a viewing window, best movie I've seen all year!

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Jun 18, 2025
Reviewer name: JNP12
3 out of 5 stars
3 out of 5 stars review

Convenient reminder messages

[This review was collected as part of a promotion.] Upgrade from a front loader to this washing machine. Pros: Convenient messages sent to phone when the washer is completed. Great size to hold loads. Self cleaning mode is a nice feature. Cons: Wish you could change the temp and time features more easliy,but maybe need to read up some more to figure it out. Sometimes it doesn't complete the cycle and shows as done,but no rinse cycle was performed.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
reply from Samsung Care

Greetings, We understand how important it is to have a fully functional washer at home. Let us help. Here is a link for troubleshooting steps for your washer that doesn't complete a cycle; kindly click the embedded words. Samsung washing machine spins poorly. https://www.samsung.com/us/support/troubleshoot/TSG10003485/ The link below will help you completes a cycle. Learn more by checking the hyperlinks. In the event that the steps did not resolve your concern, please select "No" to move to the next steps. If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149662882) to help our team pull up your information when you message us. Thank you. -Ricardo