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Customer reviews for Samsung 5.1 cu. ft. Top Load Washer with ActiveWave Agitator for
Samsung 5.1 cu. ft. Top Load Washer with ActiveWave Agitator
4.7 out of 5 stars
stars629 ratings629 reviews
  1. 5 stars83% (520)
  2. 4 stars14% (86)
  3. 3 stars1% (8)
  4. 2 stars0% (2)
  5. 1 star2% (13)

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Showing 281-290 of 629 reviews
Nov 14, 2025
Fabri
5 out of 5 stars review

This washer works quietly and cleans clothes very

[This review was collected as part of a promotion.] This washer is incredibly efficient and easy to use. It washes clothes thoroughly, runs quietly, and fits large loads without any issues. The settings are simple to understand, and every cycle leaves laundry fresh and nearly dry. It’s a reliable, well-designed product that makes laundry much easier and faster.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Oct 30, 2025
Sickofmanuallywringing
1 out of 5 stars review

WORST WASHING MACHINE EVER

Whoever says this is a good washing machine is flat out LYING. We bought one brand new and you cant wash ANYTHING without the washing machine having an error in the spin cycle. I have tried small loads, medium loads, large loads, I have tried every variation of settings, I have tried only shirts, only towels, only socks! and literally nothing works. There WILL BE AN ERROR. It wont spin properly because of the imbalance. It makes an awful noise like your house is going to break, and then it will literally just add more water and try again until you stop it. Which is not only wasteful, but EXTREMELY inconvenient. You literally will have to play Tetris along with Russian Roulette to pick and choose different items to move around and try to balance the thing. Which to be honest never works. Then you are just wasting energy trying the cycle and waiting 3 minutes until it spins to see if it did work, only to realize it didn't. I have probably spent more on energy and water at this point then just buying a new one. THEN LUCKY ME!! MOVED INTO A NEW HOUSE WHICH HAD THE SAME WASHING MACHINE! SOMEHOW THIS ONE IS EVEN WORSE. Same exact issue! and newer mind you! But I literally cant do one single load of laundry without having to do everything I listed above and then some. Its honestly the worst design ever. Don't buy it. Seriously trust me, don't buy it. On top of the fact that not having an agitator in the middle means your clothes don't get as clean. SAVE YOURSELF

Review from Samsung US
Helpful?2FXODI19P7A913632055258
reply from SEA Care

Hello there, We understand how challenging it can be when your washer is unable to complete its spin cycle properly and makes loud noises during operation. We’d like to help you get the best performance from your appliance. Please follow the guide that matches the specific error displayed on your washer. You may click on the embedded links for additional support. Samsung washing machine information and error codes https://www.samsung.com/us/support/troubleshoot/TSG10000997/ For a washer that is struggling to balance loads or stop mid-cycle, follow the guide. To proceed, please click “No” to the question “Did this resolve your issue?” to continue through the next troubleshooting steps. You may click on the embedded links for more details. Samsung washing machine spins poorly http://www.samsung.com/us/support/troubleshoot/TSG10003485/ For the loud noise while spinning, please follow the steps that best match the type of noise you are hearing. You may click on the embedded links for further guidance. Samsung washing machine is noisy http://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need further assistance, you may reach us through the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151189252) to help our team pull up your information. Thank you. ^Camille

Oct 21, 2025
APiekarski
4 out of 5 stars review

Great Washer!

[This review was collected as part of a promotion.] Aesthetically, it’s a beautiful washer. Copious amount of space. Quite a bit of a learning curve with the settings and the instructions aren’t helpful— very generic. Hence my 4 star rating. Otherwise no complaints!

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Jan 6, 2026
jawalk03
5 out of 5 stars review

Love it so far!

[This review was collected as part of a promotion.] While we haven’t had this washer long, we love its large capacity and the various washing settings we can choose. The SmartThings technology is a bonus! I’m looking forward to learning more about this washer’s many capabilities and am satisfied with our purchase.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Oct 19, 2025
Amanda
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We purchased this washer because it has the capacity to wash a queen comforter. We also liked the technology it offers. The app works great. I appreciate it telling me when the cycle is done. I also appreciate the different cycle option it offers.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Oct 14, 2025
Mikie
5 out of 5 stars review

Love the size & features

[This review was collected as part of a promotion.] I was forced into buying new washers my 10 yr old GE had went kapoot. I chose this because 1 it was in stock and I could get it then 9/10/25. We also have California King size bedding and it washes it perfectly. Kinda waiting for my dryer to quit so I can buy the matching dryer.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Oct 28, 2025
Shonuffhisboo
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] The washer works well I wouldn’t change anything. I love the different cycles it has and that it lets me change the water temperature on the cycles. I also like that it lmtells me when to run the clean cycle.

Review from Samsung US
Helpful?2FXODI19P7A913632055258
Dec 4, 2025
Mike
5 out of 5 stars review

Great washer!

[This review was collected as part of a promotion.] So far, have only used speed wash setting and seems to do a good job. Holds a lot, plenty for our needs. Being able to start washer remotely is a nice feature and will be used. Easy to reach to bottom and built in faucet is great idea.

Review from Samsung US
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Oct 3, 2025
Luv2SS
5 out of 5 stars review

Best Washer I've Ever Owned

[This review was collected as part of a promotion.] This washer is incredible. The performance is quiet and powerful. Our clothes come out clean in every cycle. The variety of cycle choices, and the fact that it is integrated with the Smart Things app are really cool. Smooth delivery and solid purchase.

Review from Samsung US
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Oct 31, 2025
jvc44
5 out of 5 stars review

Can tailor the cycles based on size and how dirty.

[This review was collected as part of a promotion.] So far we have done about 10 loads through the machine and really enjoy being able to customize the wash cycle based on the size of the load. Like that the machine has a larger capacity but can be a struggle for shorter users to get clothes off the bottom of machine.

Review from Samsung US
Helpful?2FXODI19P7A913632055258