Customer reviews for Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology forCustomer photos
Verified Purchase
Worth it
Great buy
Verified Purchase
Love
Love this vacuum
Verified Purchase
We 3 collies n this is the best vacuum for us
Love this vacuum
Wouldn't purchase
I have always had shark vacumns and was excited about this. After having for several months, it doesn't suck things up correctly. Things always get stuck in the rubber. It just seems very cheaply made. It's also really hard to find replacement filters. The only nice thing is the light. I have only had it less than 6 months and already want to replace it.
Hello,Thank you for taking the time to leave a review.We're so sorry to hear that your Shark Rotator Pet Pro- LA555 is not sucking properly anymore. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.Kind regards,Ninja Kitchen
1000% Yes to this vacuum
I absolutely love this vacuum. I have an australian shepherd who sheds like crazy. My dyson finally gave out on me, and I was in the market for a new vacuum. I did so much research and watched so many youtube videos comparing different vacuums especially with pets who shed. I almost considered whether I should buy another one because I hope this one never quits and may not find one this good again.
CARPET FAIL
Bought a Shark becuase my co-worker raves about his. I'm very dissappointed in this vacuum. Does not work on Carpet at all. I tried 3-4 times over the course of a month just making sure I had the settings (like suction max and carpet selected) correct. Like another unsatisfied reviewer, it should NOT be marketed as a pet vacuum, and it definitely should not cost as much as it does. I should have just spent the extra money to buy another Dyson. PRO: Works fine on thin rugs/bare floors. I do wish it would auto assume floor type without having to press a manual switch. PRO: I do like the handle/rod better than my Dyson. PRO: It's akward to move around, but so was my Dyson at first. PRO: Dust cup is large CON: Carpet suction sucks. Just don't buy this vacuum if you have carpet. You will NOT be happy. Doesn't even seem like it works. My dust cup is near empty after a running over my carpeted ares (1 week in between with multiple shedding pets). I just vacuumed. I can visibly see hair, dirt, etc still on my thicker rug that I went over at least three times. CON: Attachment placement/holder seems odd. My attachments keeps falling off as I turn CON: the head is thicker than my Dyson, unable to get under the edges of various things, like my bookcase. This is a CON for me, but others may not care. It will require me to use my broom prior to the vacuum. CON: Cord is just slightly too short. Needs to be like another 6-12 inches longer. CON: It isn't smart enough to roll over it's own power cord, tries to suck it up. My cheap Bissell that is a vacuum/mop combo does better than this product.
Hi Dyson4LIfe,Thank you for taking the time to share your detailed feedback on the Shark Rotator Upright Vacuum. We’re sorry to hear that this vacuum didn’t meet your expectations, particularly with its performance on carpets, and we completely understand your frustration, especially in a household with pets.We’re glad to hear you found some features like the handle design, large dust cup, and performance on hard floors to be positive. However, your concerns about carpet suction, attachment placement, and maneuverability are important to us. This vacuum is designed for versatility, but we understand that certain features like carpet cleaning power and ease of use are crucial for your cleaning needs.Your feedback about the cord length, attachment design, and vacuum head size has been noted and will be shared with our product team for consideration in future designs. We appreciate you giving Shark a try and sharing such thoughtful insights, as they help us improve and better meet our customers’ expectations.Thank you again for your honesty, and we hope to have the opportunity to help you in the future.Kind regards,Shark Clean
Cheap
Unlike my previous Shark vaccum, this one is cheaply made. When putting it together, I could feel the flimsiness in the handle. I don't like the fact that you have to reach down to flip a switch to go from bare floor to carpet. I don't like the fact that you can't change the height of the head. My old shark you could and I could vaccum my rug but now I can't. The suction seems good. I ran over the cord even though I was being cautious, and it's way too short. It makes weird noises. I'm going to take it back.
Hello,<br /><br />Thank you for taking the time to leave a review.<br /><br />We're so sorry to hear that you aren't happy with your Rotator. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127.<br /><br />Kind regards, <br />Shark Clean
Excellent machine.
I've had this machine now for approximately 2 months and I absolutely LOVE it. I used to be faithful to another brand which I don't want to name. After my old vac gave up on life, I decided to give this Shark a try based on the sale price at Sam's and great ratings. Boy, am I glad I did!!!! I've always vacuumed twice a week as we have a dog and two cats. I empty the canister each time I vacuum and this Shark amazes me with what it picks up. It's like an adventure every time - LOL. Since getting this Shark, my husband has not had the runny nose and sneezing issues that he used to have. I also love how easy it is to use. It has a nice low profile, swiveling head which easily gets into smaller places that my old vac couldn't touch. I also love how easy it is to separate the canister from the machine. This makes it a breeze to vacuum our carpeted staircase and walk around to vacuum high places and furniture. I took it to my parent's house to show it off. My mom was very impressed so I bought her one for Mother's day. I highly recommend this vacuum.
SO DISAPPOINTED
THIS IS MY 4TH SHARK , I PURCHASED THIS ONE BECAUSE I was fed up with the previous one falling over on me . I mean every time I vacuumed with canister attached or not. The expandable HOSE that is attached to the handle and the vacuum is tooooo short. So I saw this one at Sam's and decided to give it a try, I have 2 Australian Shepherds and shedding season was soon upon us, I purchased it in March 2024. THIS ONE HAD THE SAME DANG CHEAP MADE HOSE THAT WHEN USING ANY ATTACHMENT IT WOULD PULL THE VACUUM OVER, USUALLY ON MY LEG OR FOOT, I did not return it because of the attachment for upholstery, it got the dog hairs off the velour like material of my couch and love seat . If you've had or have an Aussie you know about their shedding. PLUS I love sharks suction. Power. So yesterday I was vacuuming a chair with the upholstery attachment and it quit, vacuum still sucking but it wouldn't spin. SO , I JUST DECIDED TO VACUUM THE REST OF THE ROOM , THE SWITCH WAS ON CARPET , IT VACUUMED ABOUT 5 MINUTES AND THE ROLLER STOPPED WORKING. THE LIGHT THAT IS USUALLY GREEN WAS NOT ON AND NEITHER HAD IT TURNED RED! ( MEANS ITS CLOGGED ETC.) CLEANED BOTH ROLLERS, EMPTIED BIN, SHOOK OUT BOTH FILTERS, CHECKED ALL HOSES. NADA! BUT IT STILL HAS GREAT SUCTION, JUST WONT VACUUM MY CARPET. I TRIED TO FIND SOME TROUBLE SHOOTING ON THE Shark website, put in the model number LA 555, get back can not find that model #!!! WHAT? Your the company that made the darn thing. Put the other # in, nothing! I am at my last straw, I've had it a little over 3 months. ALSO, Why would a vacuum company make an electrical cord that if you just accidentally vacuum over it it shreds the core to the wires! Cheap cord. Its inevitable that sonetime over the years you will accidentally run over the electrical cord. I've never had this happen on my other 3 sharks. Now, it's 100â—‹ outside and you can guess my Aussies dropping hair massively and I don't have Any vacuum. Very unhappy!
Hello,Thank you for taking the time to leave a review. We're so sorry to hear that you are having trouble with your Shark Rotator Pet Pro Upright Vacuum and that the online guide was not helpful. Please reach out to our team by phone at 1-855-427-5127 . We would be happy to look into this for you.Kind regards,Shark Clean
Versatile great suction lightweight easy to use.
This is the best vacuum I have ever used in 50 yrs( yes Im a senior citizen) its so very versatile and lightweight. We have a 90lb dog with black hair and 2 long hair cats so it does an amazing job with the hair. The first time I used it on the rug I had just swept with my old vacuum kinda horrified me at how much dirt and hair it sucked up.. It easily switches from carpet to hard floors to rugs.









