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Customer reviews for Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology for
Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with DuoClean PowerFins HairPro and Odor Neutralizer Technology
4.6 out of 5 stars
stars
878 ratings393 reviews
  1. 5 stars78% (685)
  2. 4 stars12% (109)
  3. 3 stars3% (28)
  4. 2 stars2% (20)
  5. 1 star4% (36)

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Showing 121-130 of 393 reviews
Jan 22, 2026
Reviewer name: KIM
4 out of 5 stars
4 out of 5 stars review

More affordable than competitor, very good suction

Like others here, I am replacing an old Dyson and this is the first vacuum I've found that comes pretty close to the Dyson when it comes to suction. I wish the vacuum was a little wider, but it doesn't kill me to make a few more passes. This Shark is noticeably lighter in weight, which is great. The plastic feels 'cheaper' and not as sturdy as the Dyson. I don't know how long this machine will last but it won't get rough use with me, so hopefully it will go a long time. It has a scent puck that evidentially must be used for the machine to work. I haven't noticed any detectable scent so I suspect it's a way to add an additional money stream from the consumer for the life of the vacuum. They aren't real expensive so I'll suck it up and buy them twice a year. The cord is a little shorter than the Dyson, but the Shark is not as loud. All in all, I like this vacuum and while I don't think it's better than the Dyson, it is a close second for a much more affordable price. So far, I'm happy with this vacuum.

Helpful?5AB4L62W098W13632005910
Dec 30, 2025
Reviewer name: NANCY
1 out of 5 stars
1 out of 5 stars review

Do not waste your time on this model!

This was my fourth Shark and a huge disappointment!! I took it back immediately after attempting to assemble it. It was definitely a pitiful, cheaper made version! I wish I had seen it assembled before buying and I wouldn't have gotten it ! I wish I could purchase one exactly like the first one I bought. It's still working great, but I like to always have a backup vacuum. (I broke my second one. The third one just didn't have the type of rollers I needed, and I gave it away.) Thankfully I was able to get a full refund.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello Nancy. Thank you for sharing your experience and for being such a loyal Shark customer over the years. We’re truly sorry to hear that your recent purchase didn’t meet your expectations, especially compared to your first vacuum that’s still going strong. If you’d like, we can help you find a model that closely matches your original vacuum and meets your needs for rollers and durability. Please reach out to our customer support team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET), and we’ll gladly assist you with recommendations. Kind Regards, Shark Clean.

Nov 21, 2025
Reviewer name: BRITCO
1 out of 5 stars
1 out of 5 stars review

A total miss-- Don't waste your money.

Let me preface this by saying that I have a houseful of kids, plus a pug and yellow lab (SO MUCH HAIR), so it's a tall order to ask a vacuum to keep up. I need a vacuum that can do WORK and let me tell you, this is not that vacuum. I have bought exclusively Shark vacuums for as long as I can remember. This one looked good on paper and the reviews looked good, but as I have used it over the past several months, I have gotten to the point where I absolutely HATE it. It's heavy, cumbersome, won't fit under furniture and does a terrible job. The suction is poor and I feel like my carpet is never clean. The "self cleaning brush roll" clogs with dog hair every time I use it, and sucks my rugs up inside it where I can't vacuum them at all. Every other Lift Away vacuum I have owned allows you to lift the tank off the wand completely so you can maneuver under furniture, but this one only lifts off the powerhead to use the hand tools on the hose. Not being able to get underneath things kind of defeats the benefit of the lift away, right? The only redeeming quality of this vacuum is the odor neutralizer cartridge. It is a great feature that I really like and it makes the room smell nice after I have vacuumed, which is great because the floor is still filthy, so at least it smells good.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hi there,<br /><br />Thank you for sharing your experience. We’re sorry to hear the Rotator Pet Pro hasn’t met your expectations. For the suction issue, please check for blockages in the hose, wand, and brushroll. If the vacuum feels hard to push, adjust the suction control slider on the handle to MIN for easier use on thick carpets. Also, the Lift-Away feature allows the pod to detach for cleaning under furniture. Please refer to the owner’s guide to ensure it’s being used correctly.<br /><br />Kind regards,<br />Shark Clean

Jan 13, 2026
Reviewer name: LAWRENCE
2 out of 5 stars
2 out of 5 stars review

disappointing

Does not work as advertised. I purchased this vacuum for the specific reason that the power canister would detach from the power head allowing cleaning under some furniture and cabinets. Turns out that this is probably the only Shark that does not do that.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hello Lawrence, thank you for sharing your feedback. We’re sorry to hear the vacuum didn’t meet your expectations regarding the detachable canister feature. We understand how important that functionality can be for cleaning under furniture and cabinets. This particular model does not include the Lift-Away feature, which allows the canister to detach from the power head. If you’d like, we can help recommend a Shark model with Lift-Away technology that better suits your needs. Please reach out to our customer care team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). We’d love to assist you. Kind Regards, Shark Clean

Dec 16, 2025
Reviewer name: STEVEN
1 out of 5 stars
1 out of 5 stars review

Lift away nice but performance not!

If suction is important move on to another vacuum. Purchased due to owning an older model previously. First impression was not good as when vacuuming it was way to easy to push and pull. I vacuumed thoroughly over my family room with the shark. Then went over once with my old Bissell. See pictures. Yes I know you won't ever get every bit of dust/ dirt or pet hair. See pictures, the lack of suction plays a big role in my review. Recommend going with one with brushes and not a Shark! I was hoping it would be as good or better than the previous Shark owned. Amazingly it will not allow my pictures of the Shark what it had picked up vacuuming the same room twice. Or the Bissell vacuuming the same room the 3rd time. Save your money!

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reply from SharkNinja Product Expert

Hi Steven,<br /><br />Thank you for bringing this to our attention. We’re sorry to hear your Rotator Pet Pro Lift-Away didn’t meet your expectations and understand how disappointing that must have been. Thank you for sharing your feedback with us. It’s invaluable and helps us improve.<br /><br />Kind regards,<br />Shark Clean

Oct 4, 2025
Reviewer name: Nikki D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This Shark vaccum is a game changer for me!

I had a Shark Rotator Vacuum for about 11 years until I had to replace it two years ago. Bought another Shark that was a clunky awkward piece of junk that I sent back. So I bought a cheap Bissell until Shark came out with a better sweeper. This vacuum is wonderful! It reminds me of the one I had for years. I sweep everyday because of two shedding golden retrievers so I am hard on sweepers. Suction is strong, it's self propelled and maneuvers well around furniture. You won't be sorry!

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Nov 21, 2025
Reviewer name: VacuumAddict
3 out of 5 stars
3 out of 5 stars review

Read before purchasing!

I waited for a month of use to review this as I was skeptical of the quality upon receiving this vacuum and unfortunately I was right. This is a flimsy model compared to my Shark's that I've used for the past 13 years. It whistles where the handle meets the pole when you pull back on it so the suction does not stay consistent. Photo enclosed so you can see the gap when you pull the vac back. I don't anticipate this lasting and am contemplating returning. I also have to do more passes on a hardwood floor compared to my last model but that could be due to the whistling. If you use your vacuum sparingly compared to me (daily ) you may love this. I do love the brush roll and how you don't have to take hair off of it that is nice. The duster attachment is amazing as well for my allergies and the odor neutralizer smells really good.

Helpful?5AB4L62W098W13632005910
reply from SharkNinja Product Expert

Hi there,<br /><br />Thank you for your feedback. We’re disappointed to hear about the issues with suction and the whistling near the handle, and we understand how frustrating this must be especially after years of using Shark products. We appreciate you sharing the details, as this helps us identify where improvements are needed. Please contact our Shark customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right.<br /><br />Kind Regards,<br />Shark Clean NA

Oct 1, 2025
Reviewer name: Rose
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice vacuum

Strong suction…never knew just how much dirt was in the carpet until using this vacuum.

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Oct 12, 2025
Reviewer name: Labman
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great

First thought is it works very well. Does stairs better than the old one.

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Dec 14, 2025
Reviewer name: Wellsey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Thought it would suck the carpet off the flooor!

Outstanding! Totally out performed my Dyson

Helpful?5AB4L62W098W13632005910