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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars834 ratings830 reviews
  1. 5 stars78% (651)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 711-720 of 830 reviews
Jun 24, 2024
Mom
4 out of 5 stars review

Loved it...at first.

[This review was collected as part of a promotion.] This worked great the first few times I used it. Then I started having trouble with the sprayer. After six months the sprayer stopped working and I had to bring it in for repairs. I have two dogs that shed a lot, so I am not sure if all of the pet hair caused issues. I also do no like the cord. If I had to buy another CrossWave, I would go with the cordless one. The cord isn't super long and it's in the way.

Review from BISSELL Homecare
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Aug 15, 2023
AbigailSara
5 out of 5 stars review

Very Impressed

[This review was collected as part of a promotion.] I like that the Bissell Crosswave Hydrosteam is an all in one, so no having to switch machines for vacuuming and steaming, hard surfaces or carpet. Everything you need to get started comes in the box. Assembly was easy and straightforward, the provided manual was clear and easy to understand. I used it on multiple surfaces, slate tile, hardwood, linoleum, ceramic tile and an area rug, and it handled them quickly and easily. The cord is long enough to do a large area without having to change plugs but can be wrapped up to be out of the way. We have 2 cats and a dog, I vacuum regularly but was shocked at how much hair the Bissell was able to pull out of my area rug. It had no issues going from a hard surface to a rug, or going from regular cleaning to steamwash mode. It heats up and produces steam in about 15-20 seconds. It doesn't overly saturate an area which means that it dries quickly and I didn't have to worry about damaging the hardwood flooring. It The tanks are easy to fill and empty. The filter and the dirty tank strainer do a great job of separating hair/debris from liquid. No clogging at all. My least favorite part has always been cleaning machines after use but the Crosswave Hydrosteam has a self cleaning feature that makes cleaning it a breeze, run the cycle than empty & rinse the dirty tank and filter, pop out the brush, towel dry the brush compartment then put it on its stand to air dry. I will never truly enjoy cleaning but the Crosswave Hydrosteam has definitely made it easier. The only two downsides are that it's loud and it's somewhat heavy, but because it rolls and glides so easily it wasn't really an issue. It gave me peace of mind that my floors and rug were clean and sanitized, it's easy to use and saves me time and effort by doing it all, everything from a light clean to a deep clean, even sticky kitchen spills and pet hair/odor are easily taken care of. **"I received this for free from Stellar Reviews in exchange for my honest review"

Review from BISSELL Homecare
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Feb 2, 2023
cwgrrl1
5 out of 5 stars review

I absolutely LOVE this product!

[This review was collected as part of a promotion.] This vacuum is a must have if you have pets and/or kids! It not only cleans superbly, but is so easy to swap surfaces between the bathroom to the kitchen, without having to worry about cross contamination.

Review from BISSELL Homecare
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Jan 7, 2024
Dn
1 out of 5 stars review

No

[This review was collected as part of a promotion.] Doesn't get the tough stuck on stuff. Leaves too much water. Doesn't steam. Leaves streaks not a clean looking floor. Have to go over the floor several times. Too expensive for all of this. Best thing I can say is it is an electronic mop that vacuums

Review from BISSELL Homecare
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reply from bissellpwr

Sorry you're not happier with the CrossWave HydroSteam, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're experiencing.

Aug 16, 2023
Barbara
4 out of 5 stars review

A solid wet and dry vac!

[This review was collected as part of a promotion.] I recently had the opportunity to try out the CrossWave HydroSteam as part of the Stellar Product Testing Panel. Overall, I was quite impressed with this all-in-one vacuum. It certainly changed the way I approach cleaning tasks, making them more efficient. My favorite feature was its ability to handle sticky and stuck-on messes. The vacuum's combination of wet and dry capabilities allowed it to effectively break down and lift these types of messes, saving me a lot of effort and time. I appreciated not having to scrub or scrape as much. Using the SteamWash mode was a unique experience. While it did add an extra step to the cleaning process, I found it to be quite effective on certain surfaces and stains, notably my tile and hardwood flooring. It provided a deeper clean than previous machines I've owned. The fact that it can vacuum, wash, and steam all in one machine is a real time-saver. I appreciated the convenience of not having to switch between different devices during my cleaning routine. In conclusion, I think the CrossWave HydroSteam offers a practical and efficient way to handle various cleaning tasks. While the SteamWash mode adds a bit more complexity, the benefits it brings to certain situations are worth the extra step. You can't do wrong using this, especially if you have hardfloor floors or tile!

Review from BISSELL Homecare
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Mar 28, 2025
angie
5 out of 5 stars review

Bought for my dad, Ordered another one today for myself

This is awesome!!!! Had an older cross-wave, and you can't even compare them. The first thing I noticed is, I could tell that it gripped the floor and was actually cleaning it and the roller just wasn't going over the top of it. They Changed the plastic part that you open up to get to the brush!!! Major upgrade on this Model. love it!!! would Definitely recommend!!!!

Review from BISSELL Homecare
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Nov 28, 2023
M Ahmed
2 out of 5 stars review

It doesn't stand properly :/

[This review was collected as part of a promotion.] I was so excited about this product but unfortunately it doesn't stand by it self or what ?? Is this for all of unit or just this one which I got ? First time I was using and it didn't stand and fell on my foot oh my god , so severe pain because it's heavy & injured my foot badly :( I really wanted to like it because i saw so many videos about that cross wave and then finally decided to buy . I don't know I just feel like I wasted my money because this machine is not cheap .

Review from BISSELL Homecare
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reply from bissellpwr

This definitely shouldn't be happening with your CrossWave. Please reach out to our Consumer Care team so we can help under your warranty coverage at support.bissell.com.

Feb 15, 2024
Momleia
5 out of 5 stars review

My 12 yr old boy will clean now

[This review was collected as part of a promotion.] So I just bought this as my other steamer kept breaking. My son was willing happily to clean his cats litter box with this tool. He put it together filled the tanks and started vacuuming AND steaming the area with hot.

Review from BISSELL Homecare
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Aug 15, 2023
Cleaningup1324
5 out of 5 stars review

Great mop/vacuum combo

[This review was collected as part of a promotion.] I received the CrossWave HydroSteam through the Stellar Product Testing Panel! It is a great machine that can get the job done for allllllll the occasions! I'm serious, I used it to clean a maple syrup spill, my area rug, my bathroom tile floors, my slate flooring, and even my 8 year old's vomit, and it did a tremendous job each time. I especially loved the steam mode (you can see the steam, it's hot and it works) That self-cleaning mode is a lifesaver as well. I'm a huge fan of this machine and would highly recommend it for someone that's looking for an all-in-one mopping/vacuuming machine.

Review from BISSELL Homecare
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Jan 17, 2023
Taylor the mom
5 out of 5 stars review

Definitely a must have

[This review was collected as part of a promotion.] I have tile throughout my whole house with large area rugs in 3 rooms. This vacuum cleaner is definitely the best multipurpose product I have for my floors! It does a phenomenal job steam cleaning tough spots and it cleans my rugs with ease! I'm sold!

Review from BISSELL Homecare
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