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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars834 ratings830 reviews
  1. 5 stars78% (651)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 61-70 of 830 reviews
Oct 23, 2023
Mimi
5 out of 5 stars review

Verified Purchase

Great machine!

[This review was collected as part of a promotion.] Love this machine and the extra goodies that came with it! Very easy to use once you read the instructions. I especially liked the self cleaning feature of the roller bar. I should've bought one of these three years ago when my cleaning lady told me too! Thank you, Bissell! #sweepstakes

Review from BISSELL Homecare
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Mar 16, 2023
Billie
5 out of 5 stars review

Verified Purchase

I would buy this product again

[This review was collected as part of a promotion.] I have a hard time vacuuming and then moping my floors. This wet/dry vac is great for me, I do not have near as much back pain using this vac. It is lightweight and takes half of the time. I would definitely buy it again.

Review from BISSELL Homecare
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Sep 5, 2023
Michael
5 out of 5 stars review

Verified Purchase

Highly recommend for every day spills on tile or carpet.

[This review was collected as part of a promotion.] Light weight but has powerful suction. Steaming formula cleans tile thoroughly. Cleans an amazing amount of filth out of my area rugs. Easy to use. Cleaning process after each use keeps the machine smelling fresh.

Review from BISSELL Homecare
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Oct 2, 2023
Katie
5 out of 5 stars review

Verified Purchase

Absolutely love the hydro steam!

[This review was collected as part of a promotion.] Love this all in one! Complete time saver, and easy to maintain. I upgraded from the crosswave pet pro to the crosswave hydro steam I love the look of it and it's fabulous at its job! Oh and that self clean cycle is a must have.

Review from BISSELL Homecare
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Aug 3, 2024
Amy
4 out of 5 stars review

Verified Purchase

I wish I had bought this a while ago.

[This review was collected as part of a promotion.] I used this product to clean my tile floor. My tiles has some texture and it gets dirty pretty fast in the high traffic area. This hydrosteam machine actually clean better than I expected. I wish I had bought this a while ago. It would be nice for the future model to have bigger tank capacity for clean and dirty water container.

Review from BISSELL Homecare
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Mar 9, 2023
Diane
5 out of 5 stars review

Verified Purchase

I would buy this again

[This review was collected as part of a promotion.] I have 4 dogs- 4 of which are not reliably house trained- they don't do walks in the rain or any inclement weather for that matter. I have taken them in and they thank me with occasional puddles. The Bissel crosswise hydro steam is a God send. I had my doubts but it is very sturdy, easy to handle and clean. I have hardwood floors and it returns the sheen and does a very thorough job.

Review from BISSELL Homecare
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Jun 24, 2023
deborah
5 out of 5 stars review

Verified Purchase

Love this!

[This review was collected as part of a promotion.] I love crosswave. I have a cordless first. Then the dirty water tank light kept coming on and there was no water in the tank so the sensor broke. So I ended up buying a new one. I love it even though it's not cordless.

Review from BISSELL Homecare
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Apr 12, 2024
Martina
5 out of 5 stars review

Verified Purchase

Great Product Once again!!

[This review was collected as part of a promotion.] This CrossWave replaced a previous model Crosswave. We actually had the cordless one before, but since this has a steam function we decided to get it and try it out. Our whole house is hardwood floor and the HydroSteam is awesome to use between mopping. It cleans the floor great. Only drawback is the cord. However, it is understandable since it has the steam function. Love the CrossWave Hydro Steam and will recommend and buy it again.

Review from BISSELL Homecare
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Jul 24, 2024
Leeanne
5 out of 5 stars review

Verified Purchase

I would definitely buy a Bissel product again!

[This review was collected as part of a promotion.] This machine is the best floor cleaner ever. It's heavy duty and cleans heavy duty also. Good quality manufacturing I've only had it a short time so far but seems very well made. I love the steam option. There aren't any other vacuum AND wet vac machines out there that can steam also.

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Oct 6, 2024
Cedar
3 out of 5 stars review

Verified Purchase

Good, not great. #sweepstakes

[This review was collected as part of a promotion.] I specifically got this to eliminate a step when sweeping and mopping my floors and well as steaming them to make a cleaner environment for my babies learning to crawl. Feedback: 1. It does the job but you have to go so slow that it doesn't save anytime. 2. The steam takes a few minutes to heat up (longer than the manual says). Not a huge deal just was a learning curve. 3. It doesn't leave enough moisture to stay wet for the required 5 minutes to sanitize. Even going over it twice isn't enough. Possibly user error? 4. It leaves about an inch and a half around the base of my cupboards and walls that it doesn't reach so I end up having to get the mop out for that anyway. Conclusion: I hope to work out the kinks and find a groove in order to work this machine into my cleaning schedule efficiently. But after two uses I'm concerned it wasn't worth the money. #sweepstakes

Review from BISSELL Homecare
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reply from bissellpwr

Hi Cedar. We appreciate the feedback and we're always happy to help troubleshoot any issues you're having and get your machine working properly. Please reach out to the BISSELL Consumer Care Team at support.bissell.com.