[This review was collected as part of a promotion.] We have mostly hardwood floors and keeping them clean with an active puppy in the house is a challenge! We decided to purchase the CrossWave HydroSteam Plus Muliti-surface Wet Dry Van Bundle...Our floors are beautiful and unit does an amazing job removing hidden dirt and debris from our floors! The house smells clean and fresh as well! We are very happy that we invested in vac as we have area rugs as well, we can clean one area to another with a simple adjustment with ease!

[This review was collected as part of a promotion.] We just started solids with our little one and the clean up has been a chore. When I saw the ad for this I knew it was perfect and boy is it perfect! Our dog has diabetes and has the occasional accident and with a crawling baby it is nice to know that the floor is clean! I recommend this to everyone!!!!

Terrible terrible design. This was bought in December and it’s already giving problems. The machine will not let out liquid and it’s not like it’s a simple design to flush out the pump if there is a problem as to why it’s not pumping out liquid. The steam isn’t working and the thing doesn’t seem to be easy to find what can be the possible issue. It’s been less than 6 months and it’s already not working.

[This review was collected as part of a promotion.] I have a large house with pets and kids. I have been mopping for years, but my floors were never as clean as they are now after using the CrossWave. I vaccummed, and mopped, then used the Crosswave and I was pooring out mud from the dirty bin of the Crosswave. I added the hard floor sanitizer and my house smells fresh, no more pet smell. The crosswave is simple to use and I was even more surprised by how well it cleans itself. I tried cleaning the roller by hand initially while I was rinsing the dirty water bin and it didn't come very clean. When I put the machine in the "dock", and did the self clean, it came out perfect automatically. The machine is light weight and has a long cord, so I find it extremely user frendly. I demenstrate it to my friends and family when they come over just for fun. Best floor cleaning machine I've ever owned.

[This review was collected as part of a promotion.] Looking for a combo vacuum and mop. Thought this was the total package. The vacuum does not have attachment/hoses, does not get near the "edge" of walls and the suction is not that great. We tried the steam option with the cleaner that came with the product. IT does steam after the instructed amount of time but so did every other steamer I owned. My kids thought the clean out cycle was cool.

[This review was collected as part of a promotion.] This is a definite improvement on our original Crosswave. The steam function improves cleaning and the suction seems to be improved as it leaves hardly any wetness behind on the surface. Very happy with this purchase.

[This review was collected as part of a promotion.] We have puppies and doggies that make a muddy mess in the house when they come in. Sometimes they have accidents also. We had one for a long time and it just died so we needed to replace it. This one is even better than the last one, which we lived and used hard.

[This review was collected as part of a promotion.] User of the original Crosswave for over five years before upgrading to the HydroSteam recently. Wow! What an upgrade to an already awesome product! One huge improvement is how this machine gets closer to the wall. It hugs the wall and cleans within a half inch. Love the auto clean cycle. Bissell has an excellent product in the HydroSteam and worth the money to upgrade.

[This review was collected as part of a promotion.] I use my cross wave hydro steam in my home with vinyl floors and on all my area rugs. I have four kids, two dogs and an elderly cat that make plenty of mess. This machine has far surpassed my expectations. #sweepstakes

[This review was collected as part of a promotion.] It definitely gets the floor cleaner, but it's no miracle worker. We have light-color matte-finish wide-plank floor tile that is very hard to keep clean. I've tried may different things, including steam mops and spray mops -- but while they all do pick up some dirt, they also push it into the grout. I have been using a Hoover Floor Mate which at least sucks the dirt off the floor. But everything I've tried still leaves a light grey grunge on the tile. I had hoped the HydroSteam would solve the problem. It does get the floor cleaner than anything else I've tried, but it doesn't get all the grunge. (So far only hand scrubbing with some BarKeepersFriend gets it totally clean). The machine seems very well designed and put together -- far better than the Hoover FloorMate. The CrossWave clicks together and "drives" on the floor like a premium automobile vs. the FloorMate.which seems like a cheap econobox in comparison. I like the self clean mode, and the various parts wash up easily. Hopefully it lasts longer than my previous FloorMates which typically stopped working after 2-3 years. The idea that the CrossWave will clean 750 square feet on one fill is wishful thinking at best. The clean and dirty water tanks need to be much bigger. It takes me 3-4 fills to clean our open concept kitchen-dining area, which is more like 300 square feet. "Steam" mode seems to improve cleaning, but it's really just hot water -- the clouds of steam shown in the advertising are totally missing from my experience. Many stuck-on/dried-on items still require scrapping by hand to get them off the floor. Kudos to the engineers for putting the cord wrap high up on the handle, but another 5 feet of cord would be nice.. I also think they should switch the locations of the mode and power switch, but I'm getting used to the arrangement.