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Customer reviews for BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum for
BISSELL CrossWave HydroSteam Plus Multi-Surface Wet Dry Vacuum
4.6 out of 5 stars
stars834 ratings830 reviews
  1. 5 stars78% (651)
  2. 4 stars12% (102)
  3. 3 stars3% (25)
  4. 2 stars2% (18)
  5. 1 star5% (38)

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Showing 161-170 of 830 reviews
Aug 8, 2023
Dana
5 out of 5 stars review

Verified Purchase

Hugs the wall closer than the original

[This review was collected as part of a promotion.] User of the original Crosswave for over five years before upgrading to the HydroSteam recently. Wow! What an upgrade to an already awesome product! One huge improvement is how this machine gets closer to the wall. It hugs the wall and cleans within a half inch. Love the auto clean cycle. Bissell has an excellent product in the HydroSteam and worth the money to upgrade.

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Sep 15, 2024
Diana
5 out of 5 stars review

Verified Purchase

So far, so good!!!!

[This review was collected as part of a promotion.] I had a Bissell Hard Floor cleaner in the past that leaked, so I'm so relieved to see that this newer model is improved in that regard. I've only used the machine once, but I was 100% satisfied with the results. I wish the process to clean the machine after use was a bit more streamlined, but I'll take it considering it combines multiple cleaning steps. #sweepstakes

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May 25, 2023
Cris
3 out of 5 stars review

Verified Purchase

Steam feature is disappointing.

[This review was collected as part of a promotion.] Powerful suction, its amazing what this machine will pick up. I am disappointed in the steam feature. I expected more steam. Very little steam and the carpet is not even warm from the little steam it does put out.

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reply from bissellpwr

Hi Cris. The BISSELL CrossWave HydroSteam isn't designed for use on carpet. It's meant to vacuum and mop sealed hard floors at the same time. If we can help provide some tips on how to best use your machine, please reach out to us direct at support.bissell.com.

Jun 23, 2024
Michelle
5 out of 5 stars review

Verified Purchase

You won't regret this purchase!

[This review was collected as part of a promotion.] Absolutely love this machine. I can easily vacuum and mop my floors within mins. I threw away my old brooms and mops! A little challenging in stairs but I make it work. 10/10 recommend. #sweepstakes

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Sep 1, 2024
John
5 out of 5 stars review

Verified Purchase

Well made words well

[This review was collected as part of a promotion.] Used a different brand so I expected more. Bissell delivered. With the addition of steam this cleaner works great. The crosswave has a sturdy feel, looks good. Our porcelain floor is a bare to keep looking good this cleaner and the oxy cleaning solution gets the floor clean. We would definitely recommend it, we would buy it again.

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Oct 24, 2023
William
5 out of 5 stars review

Verified Purchase

Dries the floor immediately!

[This review was collected as part of a promotion.] I upgraded to this over the crosswave pet pro. The hydrosteam version has a slightly smaller brush path, but it does an amazing job. The steam did an excellent job on the grouted areas of the tile floor. I was amazed how dry the floor was after making 1 "drying" pass with the spray trigger released. The self cleaning mode is awesome, and all the xtra filters and brushes are great so you dont have to wait for things to dry and can stop and clean up the machine and take a break before transitioning to another section of the house. I picked up 2 hardwood brushrolls for the wood floors, and the machine did an outstanding job cleaning and drying the wood floors too. They haven't looked that good since they were new. #sweepstakes

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Mar 28, 2024
Julie
5 out of 5 stars review

Verified Purchase

Great floor washing machine

[This review was collected as part of a promotion.] We just replaced all of our carpeting with wood-looking tile. The CrossWave Hydro Steam cleaned my floors great after the construction. I especially liked the steam feature that made me feel the floors were more sanitized than just mopping. I am looking forward to using this in the future as this was a lot easier to use than a regular mop and saves my back! "Sweepstakes"

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Feb 26, 2023
Keith
5 out of 5 stars review

Verified Purchase

Game Changer

[This review was collected as part of a promotion.] My home is wood and vinyl combination. Crosswave has been a game changer for in between and main mop sessions. I'm a traditional Fabouloso and bleach mop bucket guy. The Crosswave eliminates wasted water filling up a mop bucket. Crosswave also cleanse stubborn messes better. Where crud was around the edge of the stove I wasn't aware of. After one steam clean in this area I was shocked at what my traditional mops wasn't cleaning. Crosswave is great for those raining day when my girl tracks in mud and water with wet paws. No need to for the traditional method. Just grad my Crosswave and clean away. Also the wood floors in this OLD house have small gaps where dirt falls in between when sweeping. I was impressed how the Crosswave sucked this dirt out where a mop can't.

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Apr 6, 2025
Patricia
4 out of 5 stars review

Verified Purchase

Cleans Hard Floors Easily

[This review was collected as part of a promotion.] I have over 2000 sq ft of hardwood flooring in my home and it's been a challenge keeping it all vacuumed and mopped regularly. I also have 2 dobermans and an aussie that make keeping the floors clean an even bigger challenge since we live in the country and they are constantly tracking mud and debris inside. After my previous floor cleaning machine broke it took me a while of researching what floor cleaners were available and trying to decide which one would be best for my particular needs. I decided to purchase the Bissell Hydrosteam. I've used it twice now since receiving it last week. So far I like the way it cleans the floors and to be honest were quite dirty. It cleaned very well. Some areas I had to go over more than once but again that was due to the floors being dirtier than they normally would be. I was looking forward to also using the hydrosteam on my area rugs as well but for some reason it just wouldn't work on my area rugs. The suction was just strong and then the machine would stop working and the hardfloor and area rug lights would start flashing. At that point I would have to turn the machine off and then turn on again to get it to start working again. I checked that I had the hydrosteam set on the right correct setting but apparently there's an issue with my area rugs. A little disappointing given being able to clean the area rugs was one of the compelling factors as to why I went with the hydrosteam. The vacuum and mopping at the same time definitely makes my floor cleaning easier. The clean cycle is quick and easy after each use. I wish the water tank and waste tank were larger so I wouldn't have to stop so frequently and empty the dirty water tank. However I'm pleased with everything other than not being able to clean my area rugs.

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Oct 11, 2023
Lauren
5 out of 5 stars review

Verified Purchase

Life changer!

[This review was collected as part of a promotion.] This machine has genuinely helped me out so much! I work several jobs and attend school part-time. With two kids, four dogs, and various other animals living on some land, this has been a lifesaver! I can save so much time, and the amount of dirt this gets off of our floors is incredible1

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