Headrest is not positioned properly, so a neck pillow is a must. Armrests have virtually no padding - extended sitting is not comfortable. Also, this chair has separate plugs for the mechanism and USB / power outlets - I don’t know why they can’t be on the same cord. Power units work fine, but I’ve only had the chair for a month, so time will tell. Overall, one of the least comfortable chairs I’ve owned. Bought online because it was 50% off…now I know why.

I really like my new chairs! I ordered two and one of them stopped working within a couple of days use. I believe it’s the motor. Sam’s has already replaced it and so far so good. The only thing I don’t like is the inconvenience of the return but I got these chairs for an excellent price so I dealt with it! I’m am a little nervous about something going wrong with the motors again in the future. One suggestion I have is to keep the box for bit just in case. FedEx can’t t pick up the broken chair without the box. I had to wait for my replacement chair and use that box.

If your like back support this is it. To firm for my liking. Material is ok+ stitching ok-. One power cord + one separate power cord with power converter. Recline is smooth with good vertical extention. Arm table ok. Nice stainless cup holders removable for cleaning. Nice led controls. Power outlet in pocket with 2 USB. Arm pockets are deep, they don't quite fully open to vertical but are self closing. Assembly arms a bit of a pain lining up. Durability & reliability can't comment on. Nice buy if on sale.

We bought two of these and chose them because we needed smaller sized recliners for the space. The table on one of them is very wobbly. The USB ports inside the armrests don't work on either of them. I emailed the company about that, but no response. You do in fact need a pillow for your head/neck while sitting in them. We like the armrest storage, the size, the power reclining mechanism, and the look though. We got them on sale, and overall they work for what we need, but aren't amazing.

This chair was smaller than what we were looking for. It does not have fully recline position. It did not have the dual tray support slot for both arm rest. This reclineing chair did not recline of have features on the chair we hope we were replacing. Therefore, we put it in another, that is not used that often. Very disappointing to us.

In our empty nest home, we decided it was time to get new living room furniture. We started with a new sofa, we thought hmmmm why not get 2 recliners instead of a live seat. BEST DECISION EVER. These chairs are so comfy. I have reclined it back to almost laying down and had a wonderful nap. I put the footstool up to watch tv and be comfy. Having the port to charge my phone is awesome. You can bring over some food for the table put your drink in the cup holder, put the phone on to charge you never have to get up.

Ok recliner that's probably a 2 to 2.5 start. As others have mentioned there is no neck or head support and starting to recline, I found it needs a pillow of some sort. Seats are firm and may or may not break in over time. The material is sticky to the skin, plan on seat covers. A positive is they do have a 110 outlet in the console with extra USB outlets typically not found in theater recliners. Electrical didn't work on all of them, but think it's a loose connection. Thought about returning them but too much of a pain. For an economical solution, they are ok. For high end quality and comfort I would look else where but every thing has a place. So based on the spectrum of where these fit in, price, quality etc, would probably say 2.5 stars. A few of the things a head pillow and cover can resolve.

Chair is awesome, great quality for the price. It arrived quickly. We had an issue with one of the chairs we purchased. Sams club sent a new one right away. Only issue is they use a third party for the return and they are terrible to work with! You can’t schedule the return you get a text the day or two before saying we will be there at this timeframe, most of the time it does not work and when I changed my schedule to make it work they did not show up. Sams club says there is nothing they can do about it and I have to return through them because it is a large item. I will not purchase a large online item again for this reason.

First of all it was obviously repackaged, which leads me to believe that it was a return. The table is terrible (see video), it looks like the slot you slide the table into is going to break very quickly. It’s flimsy, I t has to be defective. Next- the USB ports and one AC outlet doesn’t work. Then- the chair back will not snap into the left side connection. When I look at it, it appears to be mounted incorrectly. Another problem, because he was repackaged, it was jammed into the box. You could tell he was repackaged, but I had to damage the box to get the chair out of the box. Hopefully, Sam’s club will take the chair back at the store, because the box is too damaged to put the chair back in it. So, it will not let me upload my video to show how it’s junk. The photos hopefully show the gap between the connection on the chair and the table. That causes the table to be useless because it’s so loose- and it’s just a matter of time before the metal plate where the desk shaft slides into- it will soon just come off the chair permanently.

Armrest sockets would not work due to a second unconnected power cord that was wire-tied way up inside the top of the right arm. Had to unzip the arm liner and add a grounded extension cord hanging out of liner.. Chair should have only one cord for both motor and all electric sockets. I tried to contact customer support. Customer support would not answer phone after holding for 30 minutes. It then went to an answering machine. Tried twice with same result. Tried all other phone tree options and they went straight to phone mail. Gave up.