Google this oven and you will see many people complaining about the defective temperature control. It works fine for 6 months - year and then fails. It won't get very warm anymore even at the highest setting - it can't even brown toast. DO NOT BUY THIS - you are just throwing your money away. Mine broke after the warranty, so now is an expensive paperweight. I contacted the manufacturer to purchase a new temperature control and they won't sell me one. They say the entire unit need replaced/purchased. NO THANKS.

WOW, bought competitors product and tried it. Set at 400 it barely made 300 using IR thermometer. Took it back and went to Sam's Club and settled on the Power XL air fryer/grill. Set point 350, actual 347. We have air fried bruschetta several times the past few days (the unit is outside on patio, under cover) and with the wind blowing, no issues! I'd give this unit a strong 5 stars!

-Timer knob : mechanism is too stiff, the knob itself is hard to use because it is too flat to the panel to allow good purchase, & is slick (isn't really knurled / texturized at all). Also, the timer markings are useless : the first timer setting is 20", and the numbers are so close together is really guesswork. -Impossible to clean : the trays can go in dw, but the inside is not only a bear to clean, but also accumulates that yellow -brown, sticky-but-hard, cooked-on oil residue much to readily and rapidly. I have used this oven for less than a week and just plain give up! The bottom tray is so caramelized with unremovable yellow hard grease that it's actually shattered & chipped in spots! I tried using less spray oil (100% pure avocado oil, no additives at all). -Takes FOREVER. Comparable to using (my gas) convection oven. -When air-frying: turning / shaking isn't convenient. The trays cannot be pulled 1/2, or even 1/3 of the way out (have to take the tray all the way out). -Also, the opening is too small to allow for safe use of (my) potholders, and the perimeter of that oven gets HOT! - The variety of "cook modes" is ridiculous. Too many choices ; it doesn't seem like they vary that much from one another. -This thing gets HOT: too hot to safely put against an untiled wall or under a wood cabinet, imo. -I bought one for my daughter ; taking that back too. It's just not well-designed. There has to be something better available.

I bought 3 of these last year. All 3 do not cook at temp any higher than 250. These were gifts & are garbage. Do NOT recommend. Took over 2 hrs to try to rotisserie a chicken to only move it to a oven. Anyone want to buy a used 1 with accessories for $50 shoot me a message. Sadly disappointed.

I bought this to use primarily for broiling (to make up for post-hurricane kitchen appliance issues). The top heating elements stopped working in under 6 months. I contacted the company since it was under warranty, but they require you to pay to get the product to them (and it would be more cost effective to just replace with another brand and avoid this brand in future purchases).

I returned it to the store this morning. Wasn't the Air Fryer itself. The store sold me a USED appliance. It had burn marks and was full of crumbs and dirty. Very unhappy. Bought it on sale and returned it when it wasn't, so I didn't get another.

Bought this less than 1 year ago. Timer knob has progressively gotten harder to turn. Does not accurately time anymore. Toast function basically no longer works. Warranty is useless as after 60 days returning the unit requires the consumer to ship the unit back to the company TriStar products at my expense. No way I am spending $50 or more to send this piece of junk back to TriStar. Terrible purchase on my part. I should have read the warranty after opening the box and sealed it back up and returned to Sam's Club.

Have used it for 4 months and it irritated me every single time I used it. I cannot believe I bought this poorly designed unit. I wanted something bigger for air frying, and was so convinced this would be great that I gave away my original air fryer that still worked fine, just wasn't big enough. This is so clunky, especially for toast. Always had to turn the knob past 20 minutes and then back, and those knobs are really hard to operate with senior citizen hands! Yesterday I tried to make toast for breakfast and waited and waited. This morning, I again attempted to toast an English muffin when I realized it was barely heating at all. A quick test of its functions tells me that it no longer is effectively heating. This will go in the garbage and I am leaving this review in the hopes no one else gets taken in by this. Sam's Club should take this entirely out of its stock.

We were hoping to replace our current air fryer (another powerxl, but sorta shaped like an egg) with this one because it gave us other functionality (pizza, oven, broiler) along with air frying. Our current air fryer was great, it really crisped up fries, tots, and other frozen foods. We even used it for homemade "fried" chicken. Our kids used it like crazy, and we came to rely on it for a great many things we wanted to get nice and crispy. This new unit seems to take twice as long (even on the highest temp 450) and still not get that nice golden brown we got from our previous one. I can't tell if its defective or just a poor design. Unfortunately we got rid of the packaging and now feel stuck with it. I've never owned a toaster oven before, so maybe as one of those, it's ok, but it's NOT a good air fryer, pass this one up.

We loved this product when we first bought it and used it on a daily basis. It worked less than 3 months when the heating element went out. I do not still have the receipt because we have never had this problem with a toaster oven before, they usually last 7-10 years before needing replaced. Live and learn.