I purchased the unit in April and it was amazing. I loved it! UNTIL it stopped working properly. It seems the heat elements may have lost its luster way too fast and won't produce as it did when I first bought it. It takes almost 60 minutes on the dial to barely heat up a simple bagel and that is not even with a nice crunchy toast as it advertises. It will no longer air fry. Now whatever I put to air fry, grill, toast, bake... it just just makes the food soggy and warm. So disappointed. Great idea, but not so great product.

WOW, bought competitors product and tried it. Set at 400 it barely made 300 using IR thermometer. Took it back and went to Sam's Club and settled on the Power XL air fryer/grill. Set point 350, actual 347. We have air fried bruschetta several times the past few days (the unit is outside on patio, under cover) and with the wind blowing, no issues! I'd give this unit a strong 5 stars!

I bought this after New Year and I'm disappointed. I like the features, but there are several not good aspects. The exterior gets extremely hot. The top gets hot, the front glass gets hot, the bottom of it gets hot. Yes, I follow directions and move it away from cabinets, but there is enough heat, I'm concerned about damaging my old style countertop so I put a pan under it to act as a heat sink. Once you use it for a while, the interior becomes a baked on oil mess. I tried the baking soda cleanup, and it worked somewhat. The worst part is the fan area, there is no way to clean that. They don't show you that in the infomercial. When it comes to cooking, the temperature setting seems to be only a suggestion. I used an oven thermometer to check it and it was +/- 50 degrees of the setting. When grilling, it smokes a lot. One of my smoke alarms went off. I will continue to work with it and use it, but I would never leave this appliance unattended.

Purchased because it was cheap for all the functions it came with. The smoke ended up being unbearable and would often make you not even want to cook in it. Took way too long to airfry. Also it stopped getting hot at all and was blowing cool air. Thank God I purchased the 2 year warranty because it died shortly after the 90 days which it was guaranteed money back. Only thing with warranty they try to replace it for a new one so fight for your money back this sucks didn't want it again.

Like many others, I purchased this air fryer grill and it stopped working. The heating elements went out quickly and it leaves food cold and uncooked. The store would not take my return due to over 90 days and I have not been able to contact the manufacturer. Very disappointed and so much for Sam's club member satisfaction guarantee. Customer service said there is nothing they can do. I'll think twice before I purchase another expensive appliance from Sam's club.

My wife was simply coming sausage (literally 6 round patties) and we thought the Fryer was broken due to ALL THE SMOKE gushing from the sides of the door. We had to open the front, back door and windows to let the smoke out of the house. My wife was going to fry chicken this evening but we don’t want our neighbors to call the fire dept thinking our house is on fire. Sad thing is we gave our Son the Power Xl oven fryer (which we loved)…should have kept it. VERY DISAPPOINTED…this is a very bad choice!!!!

Back in January of 2021. I bought the power XL. just recently it started not working. So I called the company. they told me to email them the receipt of the product. Where I bought it from. and that's what I did. They email me back. telling me that I need to pay for shipping and handling. and send the product back to them 5 months after buying it. Let alone putting out over $100.00 for something. Then you going to tell me. I have to pay for shipping. is definitely not a company anyone should Deal with. I have had other situations with other products of something either breaking or not working in the past years with other companys and never had that issue. I'll never buy another product that has to do with Power XL. If they can't make it easy on the consumer. I'll go eslewhere.

The test of an air fryer is whether or not it can fry chicken in a timely manner. This is nothing more than a glorified toaster oven. As far as toast it took longer in this oven than it doesn't my pop up.. In my old air fryer it takes 17 minutes to fry chicken. In this I cooked the chicken longer because the skin did not look crispy. I cooked it for 25 minutes, and it still came out not completely cooked and without a crispy skin. Very disappointed, I was hoping this would combine a couple of appliances and make a little room.

Have used it for 4 months and it irritated me every single time I used it. I cannot believe I bought this poorly designed unit. I wanted something bigger for air frying, and was so convinced this would be great that I gave away my original air fryer that still worked fine, just wasn't big enough. This is so clunky, especially for toast. Always had to turn the knob past 20 minutes and then back, and those knobs are really hard to operate with senior citizen hands! Yesterday I tried to make toast for breakfast and waited and waited. This morning, I again attempted to toast an English muffin when I realized it was barely heating at all. A quick test of its functions tells me that it no longer is effectively heating. This will go in the garbage and I am leaving this review in the hopes no one else gets taken in by this. Sam's Club should take this entirely out of its stock.

This is a useless item. I have had it for several months and it does nothing well. Toasting just drys out the bread like it is stale rather than toasting. We have tried burgers several times and it smokes like crazy and leaves puddles of grease under the machine that I did not find right away. The Ewe factory with this is high. It is hard to clean and the drip tray discolored on the first use. Our 40$ air fryer is far superior to this as well. We bought this because we don't have a lot of counter space and I thought the multi function would be great and a space saver. I have not found one thing this does well. It is a BIG disappointment