Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for PowerXL Air Fryer Grill for
PowerXL Air Fryer Grill
3.8 out of 5 stars
stars
1,033 ratings473 reviews
  1. 5 stars55% (565)
  2. 4 stars13% (137)
  3. 3 stars7% (75)
  4. 2 stars6% (61)
  5. 1 star19% (195)

Member photos

  • +12 images
Sort by |
Showing 41-50 of 473 reviews
Jan 29, 2022
rdc
1 out of 5 stars
1 out of 5 stars review

problems within 6 months; terrible warranty

I bought this to use primarily for broiling (to make up for post-hurricane kitchen appliance issues). The top heating elements stopped working in under 6 months. I contacted the company since it was under warranty, but they require you to pay to get the product to them (and it would be more cost effective to just replace with another brand and avoid this brand in future purchases).

Helpful?46A7XOIGHJXX13631101355
Feb 12, 2021
Char
2 out of 5 stars
2 out of 5 stars review

Nope! Returning after less than 1wk

-Timer knob : mechanism is too stiff, the knob itself is hard to use because it is too flat to the panel to allow good purchase, & is slick (isn't really knurled / texturized at all). Also, the timer markings are useless : the first timer setting is 20", and the numbers are so close together is really guesswork. -Impossible to clean : the trays can go in dw, but the inside is not only a bear to clean, but also accumulates that yellow -brown, sticky-but-hard, cooked-on oil residue much to readily and rapidly. I have used this oven for less than a week and just plain give up! The bottom tray is so caramelized with unremovable yellow hard grease that it's actually shattered & chipped in spots! I tried using less spray oil (100% pure avocado oil, no additives at all). -Takes FOREVER. Comparable to using (my gas) convection oven. -When air-frying: turning / shaking isn't convenient. The trays cannot be pulled 1/2, or even 1/3 of the way out (have to take the tray all the way out). -Also, the opening is too small to allow for safe use of (my) potholders, and the perimeter of that oven gets HOT! - The variety of "cook modes" is ridiculous. Too many choices ; it doesn't seem like they vary that much from one another. -This thing gets HOT: too hot to safely put against an untiled wall or under a wood cabinet, imo. -I bought one for my daughter ; taking that back too. It's just not well-designed. There has to be something better available.

Helpful?46A7XOIGHJXX13631101355
reply from Tristar Products

Thank you for your detailed feedback!

Dec 10, 2022
Sweet65
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY!

I bought this so my kids could cook them something to eat while I was work. Something quick and easy to use. Low and behold after 9 months the heating element goes out. I did buy this while it was on sale and thought PowerXL was a good brand. However, I was sadly mistaken!!!! So, warning to others do not waste your money!

Helpful?46A7XOIGHJXX13631101355
Aug 6, 2021
Steve
5 out of 5 stars
5 out of 5 stars review

Honest Review

WOW, bought competitors product and tried it. Set at 400 it barely made 300 using IR thermometer. Took it back and went to Sam's Club and settled on the Power XL air fryer/grill. Set point 350, actual 347. We have air fried bruschetta several times the past few days (the unit is outside on patio, under cover) and with the wind blowing, no issues! I'd give this unit a strong 5 stars!

Helpful?46A7XOIGHJXX13631101355
Dec 11, 2020
No way
5 out of 5 stars
5 out of 5 stars review

Cooking meat or fries

Been cooking 4 years with the reg air fryer. Spary some virgin olive oil or stuff similar over fries and things of this nature. When i cook meats that are covered in flour spray both sides. Guarantee its, or it always has for me. I eat nothing floating in oil.

Helpful?46A7XOIGHJXX13631101355
Feb 10, 2023
Dan
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY. Only works for 6 months

Google this oven and you will see many people complaining about the defective temperature control. It works fine for 6 months - year and then fails. It won't get very warm anymore even at the highest setting - it can't even brown toast. DO NOT BUY THIS - you are just throwing your money away. Mine broke after the warranty, so now is an expensive paperweight. I contacted the manufacturer to purchase a new temperature control and they won't sell me one. They say the entire unit need replaced/purchased. NO THANKS.

Helpful?46A7XOIGHJXX13631101355
Jun 25, 2023
JohnNC
2 out of 5 stars
2 out of 5 stars review

Good while it lasted

Worked great for 14 months, then top heaters stopped working. Until then, this was a great work horse. We toasted, air fried, grilled and baked all sorts of things. Made great fries. The grill actually made chicken and burgers as good as on out gas grill. It would've been more easier to use with digital controls, but for the price, it was ok. We got this on sale March 2022 and it died in June 2023. No warranty, so replacing with different, and, hopefully, better combo air fryer. We got our $100 out of it but do not recommend.

Helpful?46A7XOIGHJXX13631101355
Oct 22, 2021
Why
1 out of 5 stars
1 out of 5 stars review

Poorly made

I purchased this toaster over 6 months ago and it died last evening. I am very disappointed . It wouldn't heat or cook and blew cold air. Definitely wouldn't recommend this product and will try to get my money back. Wish I could've given it a big fat 0. Do not buy.

Helpful?46A7XOIGHJXX13631101355
Jan 18, 2022
Ricky
2 out of 5 stars
2 out of 5 stars review

Cannot replace interior light.

This oven works ok for reheating or simple baking of biscuits, muffins, bacon etc... I have not used it in the air fryer or grill mode yet as we have only had it a couple of weeks. The interior light has already gone out. Not a big deal, I'll just replace the bulb. Oh, wait, you cannot replace the bulb. This oven is built so the interior light is not accessible to replace by the user. Check it for yourself. OK, a phone call to PowerXL customer care informs me the light cannot be replaced and no replacement part is available if I did take it apart, and my only option is to return the unit to Sam's Club for a replacement as it is well within the 90 day warranty period. Yeah, no. I am not going to box this thing up, drive 30 miles to my Sam's Club for a replacement unit when the first one has a failed part already. We will just keep using it without the interior light until the whole unit fails, then replace it with something else. No real excuse to make something as simple as an oven light non-replaceable. Though it does make me wonder about the quality and design of the unit overall. It is a shame too as it seems OK otherwise. Might just return it for a refund, but kinda hate to do that as that is a hassle and we do like the looks and basic performance of the PowerXL Air Fryer Grill. The old toaster oven (and its interior light) was still working after about 10 years of use when we replaced it with this one, because we liked the looks of, extra features and bigger size of this one. Ten years performance of old different brand oven vs. two weeks use of this one. Attached photo shows how nicely the interior light lit up before it quit working.

Helpful?46A7XOIGHJXX13631101355
Feb 6, 2021
pk
1 out of 5 stars
1 out of 5 stars review

smoker and poor manf

I think nearly all of the 5 star reviews are from the manufacturer. Knobs are nearly impossible to turn you have to have nails and then if your hands are wet it’s nearly impossible. I don’t think the timer actually works. I tried cooking chicken drumsticks and smoke was everywhere. You are better off just using a regular oven with the convection on.

Helpful?46A7XOIGHJXX13631101355