I was hesitant after reading all the negative reviews about the unit smoking, my thought is, did any of you even read the manual? If you cook anything that could drip it states to put the baking pan underneath so it doesn't drip on the heating element, I do this and have ZERO smoking, and yes the unit gets hot... hmm because it's cooking and even states (yet again) in the manual that it gets hot and its normal, and for kickers it even says it on the glass door! This unit is a great addition and is quite handy and it dosnt use a ton of counter space. It also seems to be quieter than my other air fryer. The only thing I do agree on with the complainers is that there is no grip on the knobs to make turning them super easy. I do recommend this item and got at a good price compared to other stores.

Bought to replace a toaster and wanted an air fryer. The dials are hard to turn because there is no grip to them. There is no on/off only a timer so you can't just "bake" which might be ok since you can't leave it on intentionally. Tried several times to air fry and nothing browns. Toasting takes forever. I may return it.

WOW, bought competitors product and tried it. Set at 400 it barely made 300 using IR thermometer. Took it back and went to Sam's Club and settled on the Power XL air fryer/grill. Set point 350, actual 347. We have air fried bruschetta several times the past few days (the unit is outside on patio, under cover) and with the wind blowing, no issues! I'd give this unit a strong 5 stars!

I purchased the unit in April and it was amazing. I loved it! UNTIL it stopped working properly. It seems the heat elements may have lost its luster way too fast and won't produce as it did when I first bought it. It takes almost 60 minutes on the dial to barely heat up a simple bagel and that is not even with a nice crunchy toast as it advertises. It will no longer air fry. Now whatever I put to air fry, grill, toast, bake... it just just makes the food soggy and warm. So disappointed. Great idea, but not so great product.

Google this oven and you will see many people complaining about the defective temperature control. It works fine for 6 months - year and then fails. It won't get very warm anymore even at the highest setting - it can't even brown toast. DO NOT BUY THIS - you are just throwing your money away. Mine broke after the warranty, so now is an expensive paperweight. I contacted the manufacturer to purchase a new temperature control and they won't sell me one. They say the entire unit need replaced/purchased. NO THANKS.

Back in January of 2021. I bought the power XL. just recently it started not working. So I called the company. they told me to email them the receipt of the product. Where I bought it from. and that's what I did. They email me back. telling me that I need to pay for shipping and handling. and send the product back to them 5 months after buying it. Let alone putting out over $100.00 for something. Then you going to tell me. I have to pay for shipping. is definitely not a company anyone should Deal with. I have had other situations with other products of something either breaking or not working in the past years with other companys and never had that issue. I'll never buy another product that has to do with Power XL. If they can't make it easy on the consumer. I'll go eslewhere.

I think nearly all of the 5 star reviews are from the manufacturer. Knobs are nearly impossible to turn you have to have nails and then if your hands are wet it’s nearly impossible. I don’t think the timer actually works. I tried cooking chicken drumsticks and smoke was everywhere. You are better off just using a regular oven with the convection on.

Like many others, I purchased this air fryer grill and it stopped working. The heating elements went out quickly and it leaves food cold and uncooked. The store would not take my return due to over 90 days and I have not been able to contact the manufacturer. Very disappointed and so much for Sam's club member satisfaction guarantee. Customer service said there is nothing they can do. I'll think twice before I purchase another expensive appliance from Sam's club.

I bought this a week ago. After reading the reviews. What a disappointment. First time I used it I placed the tray on the position suggested, darn thing burnt through. The timing button is so stiff without any groves for grip, that makes it near impossible to turn on or Off. I would definitely not suggest this as a good purchase. I would have returned, however the recycle truck was arriving and I needed to get the packaging out. Bad move now I’m stuck with this piece of junk.

We bought this because it was so roomy and I could air fry several items at once (we LOVE our other air fryer). Wrong. This oven does not air fry. It's just an oven that blows a little air. It takes forever to cook something on the "air fry" setting. And the knobs are very hard to turn; impossible if your hands are a little wet. No ridges to help you turn. Just a round, slick hard'to-turn knob. It's fine as a toaster oven but not worth the price and don't plan on air frying with it.