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Customer reviews for ASUS ROG Ally 7" Gaming Handheld Console for
ASUS ROG Ally 7" Gaming Handheld Console
4.1 out of 5 stars
stars369 ratings354 reviews
  1. 5 stars59% (219)
  2. 4 stars18% (68)
  3. 3 stars8% (28)
  4. 2 stars5% (20)
  5. 1 star9% (34)
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Showing 61-70 of 354 reviews
Oct 1, 2024
JM666
5 out of 5 stars review

Verified Purchase

Rad!

This thing is pretty awesome! I bought it for my daughter but might have to get one for me (or commandeer hers!) Haven't had a chance to test out battery life or any super intensive AAA titles, but for my daughter's use it does everything she needs. We it hooked up to a dock and are able to use peripherals and an external monitor, no issues there at all.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Apr 12, 2024
MSMPLUS
5 out of 5 stars review

Verified Purchase

Cutting the Atmosphere to a Degree

It’s small and fits in the hands; the ally gots good size to it! I’ve already got more than four hours on this product. When it has been turned on it resembles A home size office computer. The quality of this device holds valued production and offers service.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Jul 3, 2024
jake c
3 out of 5 stars review

Verified Purchase

asus ally

it’s a great device only problem i have can’t run certain games the says can run on it like terraria lags some times but other then that its super nice to hold graphics are very nice quality over all is good little laggy at times battery life doesn’t last that long so keep it plugged in over all solid system with little upgrades needed

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
reply from CLM

Dear Jake C, Indeed, the ROG Ally is a great device. We certainly understand the inconvenience this may have caused if you cannot run, or play certain games smoothly. To resolve the issue, pleasse check if Windows, drivers and games are up to date. If playing cloud, or online games, please verify if the Ally has acess to a working internet service since poor, or unstable internet connection will definitely affect system stability and performance. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Jul 2, 2024
YCS1
4 out of 5 stars review

Verified Purchase

Amazing PC but too much research

I've always played in console especially ps4 and I recently upgraded to this handheld system. I went into it with an ignorant mind set that everything will work out the bat and ran onn to different problems along the way. Updating Microsoft, armory crate and my asus is a must!! And I wouldn't have know this if it wasn't for the extensive research on YouTube. Hours of research and how to videos later, once you understand it and set everything up it works just fine and you can configure and set anything to your liking. Lastly the convenience of having a handled console and also switching to a docking station is perfect especially when you can play any games from different consoles and emulators. Overall, very satisfied and glad that there is so much content about this console outthere that will help me troubleshoot any upcoming problems or updates.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
May 27, 2024
Christooher
5 out of 5 stars review

Verified Purchase

Super solid setup

First gaming setup ive had in a decade, and this did not disappoint. Coming from only owning consoles before the game choices and customization in settings are great. Shocking the amount of performance they fit into this tiny handheld device. Added bonus withe a dock and a wireless controller it works great on my tv.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Mar 30, 2024
Amill
1 out of 5 stars review

Verified Purchase

DO NOT BUY ITS NOTHING BUT PROBLEMS.

I purchased this device about a month ago and it has given me nothing but problems. My device will always lag and now when I try to play any of my games they never want to start up. I'm up to date with my updates and have tried anything possible to fix my device and it still does not want to work. I even had Geek Squad try to see what is wrong with it and they couldn't solve it.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
reply from CLM

Dear Amill, We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing stability or performance issues with the ROG Ally. All ASUS products undergo intensive quality control testing and inspections, and are built to last. If you have tried all troubleshooting steps to no avail, including restoring the device to factory settings, we recommend that you send the product in for service in order to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please visit: https://www.asus.com/us/support/article/818/. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Nov 20, 2023
Tlady50
5 out of 5 stars review

Verified Purchase

Awesome Handheld System

I love love love love this....and to think that I almost bought a steam deck...a handheld computer and gaming system in one.... display is huge...it's fast...and the graphics are awesome... and you can download and play games from aImost any platform....and i was going to buy a steam deck... this machine is it...thanks asus

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Jan 8, 2025
TooLiveJames
3 out of 5 stars review

Verified Purchase

Learning the ropes from console to Handheld PC

Still learning the ropes. Apparently you need an Xbox controller for the Xbox Games Pass games(coming from a lifelong PlayStation user). However the accessibility is next level and once I understand all the tops I can feel the power behind this unit.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
reply from CLM

Dear TooLiveJames, Thank you for your comment. We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering. You don't need an Xbox controller to play Xbox games on the ROG Ally. For helpful tips on how to setup and optimize the device, please visit our Product Support page at: https://rog.asus.com/articles/guides/15-tips--shortcuts-to-set-up-and-optimize-your-rog-ally/ . Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Jun 1, 2024
OGfinnn
5 out of 5 stars review

Verified Purchase

Everything runs smooth, Even Fortnite

Handheld runs great and I couldn't be more happy! Fortnite runs smooth and I enjoy the accessories that came with my package as well (bought by separate retailer) but if you want to use it as a PC such accessories are a must, I have been using just thr handheld since I got it

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Oct 26, 2024
Emo1700
5 out of 5 stars review

Verified Purchase

Powerful and Capable mobile system

I own a nintendo switch and was looking for a device were I can play my xbox games on the go. The Rog ally filled that need. I was skeptical at first but once I personalized the device and downloaded the games I wanted to play the system is great. I totally recommend it.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682