Customer reviews for ASUS ROG Ally 7" Gaming Handheld Console

Customer reviews for ASUS ROG Ally 7" Gaming Handheld Console for

ASUS ROG Ally 7" Gaming Handheld Console

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4.1 out of 5 stars

stars369 ratings354 reviews

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Showing 181-190 of 354 reviews

Oct 18, 2024

Ricardo

5 out of 5 stars review

Verified Purchase

I love this thing

This device is fantastic, it play my Xbox games great, and the emulation on older games plays smooth.

Review from walmart.com

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Nov 6, 2024

Monke4

5 out of 5 stars review

Verified Purchase

Great

Not bad at all i like it because it’s better then the old one that i had and it’s powerful enough to run most of my games at over 60 fps.

Review from https://www.asus.com

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Apr 3, 2024

Roastizard

4 out of 5 stars review

Verified Purchase

Great But,

Great handheld but, the game pad options takes an act if God to figure out. System gets hit so be sure to be in a well ventilated environment.

Review from https://www.asus.com

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Feb 10, 2024

AndreK

3 out of 5 stars review

Verified Purchase

Nice, but could be better

Great display, but overall, device feels underpowered, and has very bad battery life. 1.5 hours is not appropriate time for a handheld gaming device.

Review from https://www.asus.com

Helpful?

reply from Customer Service

Dear Valued Customer, Thank you for bringing this to our attention; I understand your frustration. Try setting your Ally to Turbo mode through Armoury Crate. Additionally, ensure that any unnecessary applications running in the background are closed. If you need further assistance, feel free to contact me at customerloyalty@asus.com, and I will do my best to help you. I am dedicated to assisting our customers with our products and resolving any issues they may encounter. For reference, please include a link to this post in your communication. Thank you for choosing ASUS! Best Regards, Adrian ASUS Customer Loyalty – US Support

Feb 25, 2024

DEATHTEMPO

5 out of 5 stars review

Verified Purchase

Nice portable gaming experience

Nice hand held. Better than console gaming graphics in a portable package. The screen just blows me away. More than I expected at the size.

Review from https://www.asus.com

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May 23, 2024

Cwillbro

5 out of 5 stars review

Verified Purchase

Great product

Great product so far. Have not attempted to use the SD card but otherwise outstanding for a 1st Gen product.

Review from https://www.asus.com

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Aug 16, 2024

P-Lo

3 out of 5 stars review

Verified Purchase

Asus Rog Ally

Complicated on setting up games to work right. Not a plug and play unless you're just using Xbox cloud gaming.

Review from https://www.asus.com

Helpful?

reply from CLM

Thank you for your comment. We do understand the inconvenience this may have caused if you had trouble operating the device. ROG Ally runs on Windows 11, first of its kind. Please allow some time to get used to the OS. Lots of satisfied customers, having positive experience using the product, will agree with me that the unit is a decent system that is perfect for running popular computing applications, without compromising system stability and performance. If this is your first experience with WINDOWS 10, we recommend that you visit Microsoft's Knowledge Base on tips on how to navigate smoothly within the OS. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Jan 10, 2024

Astonished lad

5 out of 5 stars review

Verified Purchase

Asus rog ally z1

This has changed how I play games and use computers, all while using a super low power profile, this is the beginning of the future of computing~

Review from https://www.asus.com

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Jan 16, 2024

iDon43

5 out of 5 stars review

Verified Purchase

Starfield runs perfect

Starfield, World of Warcraft, New World every game i put plays perfectly good this is Z1 not extreme version love it

Review from https://www.asus.com

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Apr 30, 2024

Hayes2267

3 out of 5 stars review

Verified Purchase

Better off

They advertised the lower end model as just as good as the expensive on. SD card issues are to many to list. Get the larger hard drive

Review from https://www.asus.com

Helpful?

reply from CLM

Dear Hayes2267, We certainly understand your concern regarding the issue with the SD card reader. The issue with the card reader slot has been resolved with a hardware fix. If you need more information or further assistance with the lower-end model, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty