Dear FA01, Absolutely, the best hybrid handheld device that was released. If you are experiencing slow speed to load games, please check if Windows, drivers, applications, and games are up to date. If playing cloud or online games, please verify if the device has access to a working internet service since poor or unstable internet connection will definitely affect system speed and stability. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Thank you for your comment. We do understand the inconvenience this may have caused if you had trouble operating the device. ROG Ally runs on Windows 11, first of its kind. Please allow some time to get used to the OS. Lots of satisfied customers, having positive experience using the product, will agree with me that the unit is a decent system that is perfect for running popular computing applications, without compromising system stability and performance. If this is your first experience with WINDOWS 10, we recommend that you visit Microsoft's Knowledge Base on tips on how to navigate smoothly within the OS. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty