Customer reviews for ASUS ROG Ally 7" Gaming Handheld Console

Customer reviews for ASUS ROG Ally 7" Gaming Handheld Console for

ASUS ROG Ally 7" Gaming Handheld Console

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4.1 out of 5 stars

stars369 ratings354 reviews

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Showing 171-180 of 354 reviews

Nov 6, 2024

Monke4

5 out of 5 stars review

Verified Purchase

Great

Not bad at all i like it because it’s better then the old one that i had and it’s powerful enough to run most of my games at over 60 fps.

Review from https://www.asus.com

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Jan 11, 2024

Jessicaaaaaaa

5 out of 5 stars review

Verified Purchase

Best gift from my husband

I love it so much. Literally a PC to go. It feels sturdy and it works really well and just as fast as a desktop pc

Review from https://www.asus.com

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Mar 8, 2024

NeoGeo Kevin

5 out of 5 stars review

Verified Purchase

Be patient and enjoy

Awesome product. I encourage that you take time and learn how to it set up. Once the set has been completed, you will love it.

Review from https://www.asus.com

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Jan 6, 2024

RobertD

5 out of 5 stars review

Verified Purchase

🔥

Haven't found a game I haven't been able to play and it's so fun to play. Very comfortable in my hands. Great product

Review from https://www.asus.com

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Feb 19, 2025

Excisium

5 out of 5 stars review

Verified Purchase

All you could hope for.

It truly is like having a PC in your pocket, with all the features and performance you could want and the convenience of a windows gaming PC

Review from https://www.asus.com

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Apr 5, 2024

Mike11c

5 out of 5 stars review

Verified Purchase

Amazing

The ROG Ally is an amazing handheld gaming device. Surprisingly, it's more powerful then my budget gaming laptop.

Review from https://www.asus.com

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Dec 13, 2023

CB80

1 out of 5 stars review

Verified Purchase

Bad experience

Horrible experience retuned after 2 days sound issues, issues with steam deck games GPU not supported errors etc..

Review from https://www.asus.com

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reply from Customer Service

Dear Valued Customer, We understand your disappointment and apologize for any inconvenience this may have caused. Please ensure that you have installed all pending updates for both Armoury Crate and Windows Updates. If you continue to experience issues, don't hesitate to reach out to me with any technical or general questions. You can contact me at customerloyalty@asus.com. Please include a link to this post for reference. Thank you for choosing ASUS! Best Regards, Adrian ASUS Customer Loyalty – US Support

Sep 19, 2024

Skeezah

4 out of 5 stars review

Verified Purchase

Yessah

Worth it. Definitely would recommend it to anyone. Screen is big quality isn’t the best but it’s definitely great

Review from https://www.asus.com

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Dec 9, 2023

ZONE6boyy1500

2 out of 5 stars review

Verified Purchase

But its just the second week

Its a Real PC, so with that being said i can't rate just yet🤦🏿but so far fps problems. Also overheat in time and want download certain games...🤔

Review from https://www.asus.com

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reply from CLM

Dear Zone6boyy1500, The ROG Ally is a hybrid handheld device, first of its kind, that runs a full version of Windows 11. We do understand your disappointment with the ROG Ally and the inconvenience this may have caused if the device is overheating and you are getting lower FPS while gaming. To resolve these issues, please update Windows, drivers, BIOS and the Armoury Crate utility software if outdated. Updates for the device are posted at: https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/. Configure the game, video and performance mode at its optimum settings inside the Armoury Crate utility. Additionally, if you are playing these games online, please ensure the device has access to an established router and internet service is working properly since this will definitely affect system stability and performance, and will yield lower FPS. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the device, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Jan 10, 2025

Serpenz

5 out of 5 stars review

Verified Purchase

ROG Ally for the win!

Truly impressive unit! I am playing modern games on a mix of medium/low settings. I'm blown away. Love this thing!!!

Review from https://www.asus.com

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