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Customer reviews for Custom Graduation Half Sheet Cake for
Custom Graduation Half Sheet Cake
4.4 out of 5 stars
stars
661 ratings271 reviews
  1. 5 stars74% (491)
  2. 4 stars9% (59)
  3. 3 stars7% (49)
  4. 2 stars3% (17)
  5. 1 star7% (45)

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Showing 61-70 of 271 reviews
May 20, 2024
Reviewer name: Amber
3 out of 5 stars
3 out of 5 stars review

Error on spelling

Purchased this grad cake for my daughter. The name was misspelled when I picked it up. Asked to have it corrected, worker made me wait while she finished up loading cakes to a cooler, then grabbed my cake to correct. She did not wash her hands or put on gloves to correct. She removed the extra letter and then slapped some chocolate frosting over it. It looked very poor, didn’t try to make it look better at all. Handed the cake over and sent us out. Flavor of cake was okay. Just quality and cleanliness a concern.

Helpful?2NQG7TPAV9AW13630501320
reply from Member's Mark Team

We regret to learn your experience did not meet expectations, Amber. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.

Jun 2, 2024
Reviewer name: MSB
3 out of 5 stars
3 out of 5 stars review

Not the worst cake ever, but...

I was disappointed that the writing on the cake was so poor. It was sloppy and there was a spot that was messed up (smeared) on the lettering. Some liked the taste and some did not, but that is with anything. The cupcakes were a lot better so i will stick with those in the future I'd like to add pictures but don't see a place to?

Helpful?2NQG7TPAV9AW13630501320
reply from Member's Mark Team

We regret to learn your experience did not meet expectations, MSB. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you. For photo cakes, please place your order in-club with one of our bakery associates.

Jun 7, 2025
Reviewer name: Nikki r
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Graduation cake

Delicious!! Cake was very moist and writing was beautiful! Great job!!

Helpful?2NQG7TPAV9AW13630501320
Jul 22, 2024
Reviewer name: ok
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

basic

Cake tasted great however the design options and color options are terrible. Really dropped over the years.

Helpful?2NQG7TPAV9AW13630501320
reply from Sam's Club Bakery Team

We regret to learn your experience did not meet expectations. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.

Jun 24, 2024
Reviewer name: Brep1111
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Missing grad cap

Cake was good but it was missing the grad cap..how they missed that.. I don't know. It was a grad cake

Helpful?2NQG7TPAV9AW13630501320
Aug 3, 2025
Reviewer name: No
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Messy writting

The cake was delicious but whom ever wrote on the cake made a mess and didn’t use good judgement with color and centering.

Helpful?2NQG7TPAV9AW13630501320
Jul 5, 2024
Reviewer name: sharon paige
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best cake on the planet!!!!

Everything went well and service ordering the cake was great and help from everyone was a blessing!!

Helpful?2NQG7TPAV9AW13630501320
Jun 15, 2025
Reviewer name: Kathy E
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great cake!

Cake is delicious! Customization is limited to Sam’s Club options. Would really like more options for colors and decor.

Helpful?2NQG7TPAV9AW13630501320
Jul 14, 2025
Reviewer name: Ashley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Can’t beat this deal!

It was perfect! The cake was fresh and the hand writing was great! The best cake taste and price for a crowd!! 10/10!

Helpful?2NQG7TPAV9AW13630501320
Jul 4, 2024
Reviewer name: Texas Hostess
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disagree

I requested a cake and the icing was whipped instead of buttercream like I requested. None of my guests wanted it so it was wasted.

Helpful?2NQG7TPAV9AW13630501320
reply from Sam's Club Bakery Team

We are sorry to learn the icing was incorrect on your cake, Texas Hostess. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.