Thank you for reaching out. While sometimes odors can be absorbed into the tissues, we do not expect the smell you described. Please know we have precautions in place with those who ship, store, and sell our tissues to prevent this. We’d like the chance to gather some more details in order to help further, don’t hesitate give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a free momet.

We’re glad you reached out! Quality is very important to us, so please know this isn't something we'd expect to hear. We want you to have a great experience with our tissues, so please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can gather more details and try to help!

Thank you for reaching out. While sometimes odors can be absorbed into the tissues, we do not expect the smell you described. Please know we have precautions in place with those who ship, store, and sell our tissues to prevent this. We’d like the chance to gather some more details in order to help further, don’t hesitate give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute to chat.