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Customer reviews for Kleenex Lotion Facial Tissues 12 boxes, 120 tissues/box for
Kleenex Lotion Facial Tissues 12 boxes, 120 tissues/box
4.7 out of 5 stars
stars
4,447 ratings4,211 reviews
  1. 5 stars81% (3,597)
  2. 4 stars14% (641)
  3. 3 stars3% (112)
  4. 2 stars1% (44)
  5. 1 star1% (53)

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Showing 1-10 of 4,211 reviews
Mar 10, 2026
Reviewer name: JuanaS
5 out of 5 stars
5 out of 5 stars review

Gentle On The Skin

We have a lot of sniffles in our home regularly, especially during allergy season. Our noses do get irritated and raw often. After trying these, our red noses were improved a lot. They are soft and strong. They feel very good on our already sensitive skin. I feel they are definitely worth the extra buck. I always have multiple boxes throughout our home and will continue to do so.

Review from influenster.com
Helpful?0WHISQFG9KHH13629960760
Mar 2, 2026
Reviewer name: Eva
5 out of 5 stars
5 out of 5 stars review

Perfect amount of lotion!,

These tissues are fantastic! I don't like Puffs because they have way too much lotion and leave my face feeling wet and greasy. These Kleenex are the solution to that! They have the perfect amount of lotion to keep my skin from drying out, but they never leave me with the slimy feeling I get from Puffs.

Helpful?0WHISQFG9KHH13629960760
Dec 3, 2024
Reviewer name: Marydebie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

They're not puffs!

My family really does the best with puffs but i couldn't resist the fact that these were on sale. My one son has several physical maladies and goes through tissues constantly. This size box is better to keep on his queen size bed at all times. These will do i usually alternate one box of kleenex than two boxes of puffs than one box of kleenex and so on. That seems to cut down on any reaction he may have from the switch. I'm hoping to find, one day, these don't aggravate his condition anymore.

Helpful?0WHISQFG9KHH13629960760
Oct 28, 2024
Reviewer name: Connie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

When you can't find Puffs w/Lotion

Puffs with Lotion is my usual tissue, but when I can find these at Sam's Club I buy them. They are great, way better than regular Kleenex. I only buy this size box, not the smaller facial size.

Helpful?0WHISQFG9KHH13629960760
Sep 22, 2026
Reviewer name: TabithaM
5 out of 5 stars
5 out of 5 stars review

The best classic

The best tissues around. They are so soft and help your nose not get rough while sick. They don't break and you only need one at a time. No need to double or triple up!

Review from influenster.com
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Aug 13, 2026
Reviewer name: AriaG
5 out of 5 stars
5 out of 5 stars review

Kleen with Kleenex!!!

This is the best facial tissue I have ever used. I love the soft plush texture and durability of this product. I love that it's gentle on the nose. I highly recommend.

Review from influenster.com
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Aug 11, 2026
Reviewer name: AlexisJ
5 out of 5 stars
5 out of 5 stars review

Very soft and durable!

I've been using these since July and love how did they feel. They're super gentle on sensitive skin, non-irritating, and do not rip easily like cheaper tissues. Really confusing quality!

Review from influenster.com
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Dec 24, 2017
Reviewer name: Thankful
5 out of 5 stars
5 out of 5 stars review

Red nose is for Rudolph

I haven't been this sick in 15 years. Kleenex with lotion saved my nose. So much so that I seeked out the website to write a review! I'm still sick with a heavy cold going 3 days now but at least I don't have any issues with a raw nose and red your lip. I definitely don't want to be mistaken for Rudolph this time of year. Thank you, Father Kleenex! You saved me and Christmas! Next year on my wish list, I'd like the combined antiviral and lotion formulas!

Review from kleenex.com
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reply from Kleenex Brand Team

We are always here for you no matter the time of year! Feel better!

Feb 22, 2015
Reviewer name: Ruthie1225
2 out of 5 stars
2 out of 5 stars review

Reason I switched back to Puffs with lotion Lotion

I figured out a long time ago to buy tissues with lotion because just blowing my nose with regular tissue makes me sneezy because it leaves lint in my nose. I used to always buy Puffs with lotion, but a few months ago I started buying Kleenex with lotion because the Kleenex was slightly cheaper. My little sneezes turned into marathon sneezing jags so bad I could barely catch my breath sometimes. I would sneeze and blow my nose for hours because I couldn't get rid of the tickle in my nose. Yesterday a light bulb lit up and I bought a new box of Puffs with lotion. The sneezing stopped after about six Puffs tissues and hasn't returned since I blew all the Kleenex with lotion lint out of my nose. I used to use Puffs with lotion all the time for colds so I know Puffs are very soft and kind to a nose with a bad cold. Kleenex with lotion simply didn't do the job compared with Puffs with lotion. It's not worth saving a few cents.

Review from kleenex.com
Helpful?0WHISQFG9KHH13629960760
reply from Family Care

Hi, Ruthie. We do appreciate your feedback and will be sure to pass on your comments to our Kleenex tissues team. Thank you.

Sep 16, 2026
Reviewer name: DDMals
1 out of 5 stars
1 out of 5 stars review

Great, but poor packing inside

We've purchased 4 boxes now and each one has had packing issues. Some tissues are folded in half, some are in thirds, some are in quarters. Sometimes they're chained together so one pull brings up the next tissue properly, sometimes one pull gives only one tissue with no tissue coming up for the next pull, sometimes one pull gets 3 or 4 tissues at once and they need to be separated from each other. The tissues themselves are great, but the quality control on the interior stacking per box needs some serious attention.

Review from kleenex.com
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reply from Kleenex Brand

We're disappointed to hear about this, because we always want you to have a great experience when using our facial tissues. This isn't what we'd expect, and we'd like to learn more and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6420BGT1iq when you have a chance. Thank you.