My husband wanted a firm mattress and we've had memory foam mattresses before. The Tempurpedic is VERY firm. Initially, it seems like it's TOO firm, but once you're in it, it feels great. We have only been able to sleep in the bed 7 nights since we bought it - LONG story. However, those 7 nights were wonderful! I must say that the "white glove experience" was no big deal. Two fellows delivered it and they were very pleasant, but I have no idea what the whoopteedoo was. It was delivered and put on the bed. Whoopteedoo.

[This review was collected as part of a promotion.] We had a Tepur Pedic mattress for 12 yrs and just upgraded to a king size. We tried another memory foam mattress (trying to save $$$) and ended up returning it. Once you sleep on a Tempur Pedic it's hard to switch to anything else. Originally we planned to get the soft version, but after testing out the different models in store we opted for the hybrid. We are both side sleepers and needed a "soft"mattress. For those looking for soft model I recommend testing this hybrid. It is actually very soft yet has the firmness for sitting or laying on the edge.

I have had back issues from my two previous mattresses and was a little hesitant to try a soft. I am so happy that after years I'm getting a full night sleep I do not ache when I get out of bed in the morning. It's been heaven. Worth the money for sure.

I had a very bad back due to work injury. One day while out shopping it got really bad . Just happened to be near mattress section at a store. The employee suggested I sit down . I saw a Tempur Pedic mattress and actually laid down - almost instantly I was in relief. Swore to myself I'd be getting one of these mattresses . Yes the price tag is very steep. But with sales timing and the benefits it can be worth it. This mattress displaces your body weight and relieves pressure. You almost feel new again when you rise. I have a fused spine 6 screws 2 rods. Nerve damage to right leg. I swear by this mattress.

It took 5 weeks to get the bed. It's a real nice bed I haven't slept this good for a long time. The down side is that if I wake up in the middle of the night whatever part of my body is in contact with the mattress is hot and sweaty. It's no wonder why the charge a couple more thousand to get one of the cooling mattresses. Those are the reasons why i rated it a 3/5.

[This review was collected as part of a promotion.] Bed is ok, works fine, almost too firm compared to what we tested in the stores. Delivery and customer service were awful. Delivery "forgot" to put our bed on the truck the first day with little apology, more like "oh-well, not our problem." After a conversation with them explaining the difficulty in being away from work as we are both directors in our respective companies, they promise to schedule delivery for the following week, later after 4pm. 5 days later my husband is pulled away from work at because they were on their way to deliver our bed, absolutely before 4, well before 4. To make it right they offered to send us 2 pillows. Fine, I was going to purchase new pillows anyways. Although it doesn't return the significant time away from work I don't have to shop for new pillows. This was the last correspondence from them 3 weeks ago, mid-September. Since then nothing, no emails, no pillows, and no answering the phone. I sent a follow up email from my email address, my name was used to purchase the bed but contact info was for my husband so he could coordinate things, quickly received a response telling me to go to the third party I purchased from. I purchased directly through the web site. I responded with this information and my husband's information and received a very rude and short response stating they couldn't find any record of my purchase with them so they couldn't help. I've finally sent the correspondence with my husband attached to my email. Let's see what happens. I suspect more of the same- nothing.

[This review was collected as part of a promotion.] I've had the bed, mattress and base for a few months. At first I thought it was too firm. But know it is softening. I love it. The comfort is amazing. I recently went on vacation. As I suspected I miss my Tempur-pedic. The only issue I have so far is finding sheets that fit the adjustable bed.

[This review was collected as part of a promotion.] I have had a hard time finding a mattress that conforms but still is comfortable. I am 126 pounds and sleep on my side. This mattress is wonderful! It supports my body but still lets my shoulder sink in just enough so my neck and back do not hurt!

We love our new mattresses and bed bases My hip pain has disappeared and my husbands snoring is almost non existant as we can raise his head with his split mattress base. These are definity not inexpensive mattresses and bed bases but considering how much time we spend sleeping and how important a good nights sleep is to our health we consider the investment to be completely justified. Besides our slit Pro Adapt mattresses we purchased the Ergo extend bases. We love the experiance of a great nights sleep that they provide. Originally I chose the firm mattress and my husband chose medium, on practically the last day if our 90 day trial my husband decided to change to a firm mattress. We called the provided number and without any problems were assured the exchange would be made, which it rapidly was. Everything our salesman Matthew had promised us regarding quality of product and service was true.

I tried in store, was very comfortable. When this was delivered much to hard. I gave it 4 weeks. Would awake with back pain. They did pick up mattress but had to pay for foundation. $400. They wanted me to pay for shipping but explained I was having to take a day off work to be home. So they did let me out off shipping charge