<p><br />Oh no! We're sorry to hear that you may be having difficulty getting your generator running. Please reach out to our customer care team at service@wpowereq.com or 1-855-944-3571 at your earliest convenience so we can assist you. We look forward to getting you back on track with the full power of the iGen2200!<br /></p><br /><p>Have a great day,</p><br /><p>Jackie, Westinghouse</p>