Purchased the 20x12 kingsport carport and ended up enjoying it so much that two years later I purchased the 24x12 arcadia gazebo. Besides the enjoyment in general they are actually sturdy enough for the Pennsylvania mountains wind and snow…and look cool in the process lol.

I bought a month ago. Spent three days putting the sealant and stain on every square inch of cedar wood. Had two guys put together with me assisting on lifting sections. Took about 20 hrs to put completely up. Went together great and looks awesome and very solid. Only thing I did was buy my own concrete bolts. I used 1/2 bolts . It never going anywhere.

Purchased this item on13 May 2023 and it was delivered on 24 May 2023. I purchased assembled for $500.00 thinking it would save me time finding someone to assemble it. I was wrong because the company Sam's Club uses for assembly is GoConfigure and they scheduled assembly on 4 different dates for a 4 hour block each time. They didn't show up or call for any of them, 16 hours waiting wasted. The 5th time they scheduled the assembly (1 Jul 2023) one person showed up to do it by himself. It is impossible to assemble by one person. I ended up helping him since I wanted to get it completed. Sam's Club did give me a refund for the assemble but I don't want anyone else to go thru the problems I had. The low rating is for GoConfigure would give them 1 star if I could, not the gazebo because I really like the gazebo that I would give 5 stars. I will never do anything with GoCongure ever again because they gave me incorrect information from the begining and wasted a lot of my time.

Please do not order this product for delivery, especially for shipping. I was given a delivery date of Thursday, 4/30. I waited all day and called for support after 6 pm. what a joke, they. sure took my $ fast. I've never been this disappointed before, and I'm 55. "Oh, I'm sorry, Mr Lambert, this is a large order delivery, no tracking info, shows out for delivery, phone agent says in a processing facility, this is ridiculous, they'll probably drop it tomorrow in the rain, I've been waiting almost a month. just beware to buyer.

Overall this was an ok install. Much easier to do than if I would have bought all the materials and built it myself. The steps were clear, BUT there were occasions where I did some things incorrectly that I then needed to redo. My list of things I would call out for someone else putting this together: 1. The instructions are written with the front being the taller end. In my case I wanted to have the front be the shorter end. With smaller things, pivoting the item works well, but something of this size and weight I needed to build right to left and reverse terms like "FRONT" and "BACK" 2. When putting the rafters in, some pieces have angled ends and needed to go in a certain direction to fit. 3. There are extra screws, bolts, nuts, etc.. in case you mess something up. 4. If you're anchoring into concrete, a hammer drill is your friend. 5. If you're placing it next to something, account for space to use a drill. It was tight at times to fit a drill in and to access the back of the roof for the edging where we placed it. 6. It comes in a lot of boxes that are heavy, especially the roofing. It took me and one other person about 4 half days to build, and 15 minutes or so at night organizing what bolts we would need for the next day so we could move quicker.

To complete my family's backyard transformation, we wanted to include a gazebo over our hot tub. After researching many different gazebo kits, we decided to team up with Backyard Discovery. We live in Northeast Ohio and get variety of weather. We were sold on this gazebo as it is PRO-TECT certified to withstand winds up to 100 MPH and 3,500 pounds of snow! Additionally, it came with a 5-year warranty and a power port so we could plug in our decorative lighting and eventually a small outdoor T.V. The Gazebo arrive quickly and well packaged. Assembly took us about 2 days, and we had 3 adults working on the project. The parts were well labeled, and the instructions were amazing!! Backyard Discovery not only provides normal paper instructions but, they utilize the BILT App which gives you 3D instructions as well as reads them aloud. The App also gives tips, tricks, and cautions during assembly. This was my first time using the BILT App and I am impressed. The assembled gazebo is very sturdy and is simply beautiful. Thank you, Back Yard Discovery, for providing the perfect final addition to complete our backyard paradise!!

I bought and assembled my grill gazebo earlier this month. The kit was very well packed and came with all the necessary hardware including some extras! The directions were fairly easy to follow but you need to pay attention to the details in the pictures. I found it easier to build the roof structure and mount it before installing the roof panels. It was much lighter to lift with two people. Once installed, we added the roof panels one by one using two ladders. The gazebo looks great and is very functional. I have both my pellet grill/smoker and BBQ side by side under the gazebo!!

First they delivered it to our front driveway and did not let us know they were there. They blocked our car in the garage and we had to completely unload the boxes because they are too heavy for two people to move. The instructions are mostly pictures with little explanation and do not tell you what order to put some peices together. We discovered we were missing 2 pieces and when we contacted Backyard they said they would ship it out the next business day. 3 days later and it still has not shipped. We wanted to finish it over Memorial weekend but that didnt work because of missing parts. Also you will need at least 3 people to lift the roof up. 4 would be better. Finally I installed our gazebo on a patio that is sloped to drain water as most are. It would be nice if you could purchase extra plastic feet to allow the the gazebo to to be level. I had to fab a 1-1/2 inch cedar extension.

Just absolutely loved the entire experience with this carport. I knew it was going to be a challenge because of the grade where I wanted to place it. There is a good 15" drop from one corner to the opposite corner. Since the posts are hollow I decided to modify the bottoms. I first dug the required holes and filled them with concrete. Then I accurately measured the drop from the highest point to all the other post slabs. I then used 4x4 and 2x8 pressure treated wood to build inserts. I added 5" to all the posts so that the post on the highest point would have a "matching" base. The top of the black paint on the posts are now all level. My approach to this install was when I inventoried everything I stacked all the parts in reverse order from the instructions. I then built all the joists and reverse stacked them in the order that the instructions called for them. Day of the install went so very easy. Literally less than a day to assemble the posts, joists, roof, and anchors. Finished product is so much more than I expected. We love this carport!!

Already had this unit for 2 months and it has been such a great addition outdoor area. We live in South Florida and needed a gazebo over the newly updated BBQ area to protect it from the sun and the rain. Once the gazebo was completely up you can feel how sturdy and solid it sits on the surface without having secure it against the wall, it can free stand with no additional support. After an extensive research this unit by far proved to be the more high quality gazebo and the assembly instructions were very easy to follow with all hardware clearly marked. This has transformed the backyard to even a better space in our home and enhancing the look of outdoor space. Some of our visitors have been so impressed by it that they are planning to add one to there outdoor space.