Love our new gazebo! Great quality and it looks so nice! Also very impressed with Backyard Discovery! Great customer service. The first one we ordered was going to be a few inches too big. The boxes were unopened so they had it picked up and returned at no charge, and processed our refund promptly! Their installation cost is also very reasonable, after getting other quotes. Very impressed with the company and the product, which is difficult to find these days. Great experience all around!

The end result is a really beautiful gazebo. Unfortunate my husband and I are very much less than handy and can not follow direction all that well so we had a lot of steps to redo. For people who are even remotely handy assemble should be easy. We had a point in the assembly when we realized that the gazebo was going to be too big to fit inside our screened lanai (totally my fault for measuring incompletely.). Customer service was wonderful and offered to have the boxes picked back up with no restocking fee. This says a lot about the company and their dedication to customer satisfaction. We were able to find another location to home our gazebo and look forward to getting a lot of use out of it in the years to come. I would definitely recommend this product to my friends.

Please do not order this product for delivery, especially for shipping. I was given a delivery date of Thursday, 4/30. I waited all day and called for support after 6 pm. what a joke, they. sure took my $ fast. I've never been this disappointed before, and I'm 55. "Oh, I'm sorry, Mr Lambert, this is a large order delivery, no tracking info, shows out for delivery, phone agent says in a processing facility, this is ridiculous, they'll probably drop it tomorrow in the rain, I've been waiting almost a month. just beware to buyer.

All shipping and support exceeded expectations. The assembly was not too difficult and the alignment of holes between boards was amazing. On the Roof Assembly (Step 25) I would suggest modifying the 3rd tip: "Layout all roof sections to center and determine equal gaps BEFORE any screws are used." I had a false start and needed to remove screws and adjust. Would be great to see what others have done with their Gazebo. I'm now trying to figure out lights over my grill and smoker and perhaps an exhaust fan.

I’m very satisfied with my purchase. All the hardware and instructions made it very easy to assemble. The cuts are perfect fit and the quality is great. Best of all my wife and kids love it and enjoy it and I can grill anytime and my family can enjoy lounging on our free time.

[This review was collected as part of a promotion.] Very sturdy and well built! Easy to follow instructions. Quality control is very good. Extra screws and bolts. And if you need touch up stain to fix minor scratches or marks they are happy to send it to you. I would definitely it from them again. If you live in a windy area this is the Gazebo for you.

I purchased this Gazebo a few months ago…what a beautiful and sturdy Gazebo…well worth the money…I had a handy man put it up…it definitely need two people to put this Gazebo up…I love the rustic look and cedar color…My next project is to put in a fire pit just outside the Gazebo. This Gazebo was a steal.

I bought and assembled my grill gazebo earlier this month. The kit was very well packed and came with all the necessary hardware including some extras! The directions were fairly easy to follow but you need to pay attention to the details in the pictures. I found it easier to build the roof structure and mount it before installing the roof panels. It was much lighter to lift with two people. Once installed, we added the roof panels one by one using two ladders. The gazebo looks great and is very functional. I have both my pellet grill/smoker and BBQ side by side under the gazebo!!

We absolutely love our Arcadia Gazebo. My husband and I, both in our 60s, assembled it ourselves over two days to protect the front of our house from the Arizona sun. We set it up "backwards" (with the front facing our house so it slants away from the house). Last night we had our first beautiful rain on the "tin" roof. We just love going out to sit on the porch swing, protected from the sun and the rain!

My sons and I assembled the cover over a two-day period and had no issues with how all the components fit together. In past experience with structures like this, we always found issues with holes not being drilled in correct spots or something else not fitting the way it should. In this case, we followed the instructions (which were well written and illustrated) and did not have anything not fit as it should.