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Customer reviews for Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+ for
Samsung 4.5 cu. ft. Top Load Washer w/ Vibration Reduction Technology+
4.1 out of 5 stars
stars
529 ratings517 reviews
  1. 5 stars65% (346)
  2. 4 stars12% (62)
  3. 3 stars5% (27)
  4. 2 stars4% (23)
  5. 1 star13% (71)

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Showing 261-270 of 517 reviews
Oct 5, 2020
MelanieLynn
5 out of 5 stars review

Great Washing Machine for Families

[This review was collected as part of a promotion.] My family absolutely loves this washing machine. It is not only really easy to use, but also gets the job done well. As a mom of a newborn baby and toddler it feels like we are doing laundry all the time and this is up to the job. I love how large it is. I can literally wash just about anything in here. As someone who is environmentally friendly, I appreciate features like eco wash and water sensors to ensure that we are not using more water than necessary. I also love how light the top of the washer is. It does not automatically close or slam shut, so I don’t have to worry about my daughter’s little fingers getting caught in it. I’m impressed with how user-friendly this washing machine is, even for those who are not tech-savy. I would recommend this washing machine to anyone looking for something simple, quiet and convenient.

Review from The Insiders
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Oct 25, 2020
Big jon Studd
5 out of 5 stars review

What a Champ.

this is my first new washer ever and i'll tell you what i love it. the vibration control works like a dream, it's really quiet compared to my 15 year old maytag. sure it takes a little longer but that means to me is that it is more thorough on the washing i literally have one day when i do all my laundry for three people, it gets the job done while saving energy and water. simply put. i love it. i don't get why people get mad about it being a little longer sounds like they don't have time like i do.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Jan 30, 2024
Lyssa
4 out of 5 stars review

Very customizable wash features!

[This review was collected as part of a promotion.] Bought almost six months ago. Overall, it’s a great product. The only reason im not giving a full 5-stars is because of the time it takes for initial startup. I understand, due to the electronic sensors, it takes a little longer to initialize, but I do wish it would start washing as soon as the cycle starts. That being said, I absolutely love this product! It has thorough wash, rinse, and spin cycles. Each wash setting is customizable.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
Oct 30, 2020
darby21
5 out of 5 stars review

Smart Washer

[This review was collected as part of a promotion.] This washer is pretty nifty. I love the glass top that allows you to peer inside. The washer automatically sets the water level to exactly the amount best suited for the size of the load which is super cool. So far the washer is very quiet, does not rattle at all and clothes come out clean. My only issues are that I am not a huge fan of the auto lock--I always am running back with a forgotten item and it is a pain to stop and resume. Also nowhere in the instructions does it say if you can use detergent pods. They don't really fit in the detergent dispenser which is disappointing. I called Samsung and they said pod detergents are fine but you need to throw them right in the drum and not in the detergent dispenser. The manual should really be updated to address that. The cycles seem really long compared to my old washer--usually over an hour! Otherwise, I am getting used to all the tech and it doing the 'thinking' for me. Recommend.

Review from The Insiders
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Feb 5, 2022
Dissatisfied
1 out of 5 stars review

Wish I had purchased a different brand

i have had the washer and dryer for less than five months and i already have to have a service call. vibration reduction technology appears to be absent on my washer. the rinse and spin cycle keeps repeating so i have to turn off the washer than select "spin only" or the washer will run for hours. . my water bill has gone up $15 in one month because of this. and, now my pause button doesn't work on any cycle so i can't even stop the cycle to reposition the clothes to see if it will spin properly. a big piece of junk for an expensive price. and why doesn't the dryer have an internal light when you open the door?

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021
reply from Samsung Care

Hi there, Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the washing machine taking too long to wash clothes. Usually, this is due to load size and cycle type are the best places to start solving any of these problems. Don't worry we will surely notate your feedback about this matter. I highly recommend checking on these basic troubleshooting steps: Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Cycles and settings: https://www.samsung.com/us/support/answer/ANS00061937/ Recommended load size: https://www.samsung.com/us/support/answer/ANS00080262/ Please refer to this link for other basic troubleshooting steps: https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/ To know more about the operational guide, please see pages 31 to 38. https://downloadcenter.samsung.com/content/UM/202101/20210125152754531/WA3200T_DC68-03850D-02_EN_CFR_MES_R.pdf Please use this link for regular maintenance of your washing machine: https://www.samsung.com/us/support/answer/ANS00030150/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/warranty/?model=N0021454 If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144442617 Thank you for choosing Samsung. Have a great day. -Trisha-

Oct 9, 2020
Brownspride14
5 out of 5 stars review

Awesome washer!

[This review was collected as part of a promotion.] I’ve had many washers over the years and I have to say that this Samsung washer, I am really impressed with. I love that it doesn’t have an agitator in the middle which make the capacity so much more than other washers. I can do huge loads of laundry in one single pop! The clothes come out smelling fantastic and feel that they’re nice and clean. I like that you can add fabric softener and bleach in separate sections that drip over your clothes slowly. It isn’t too loud either and it plays a nice little tune when the cycle is over. I would highly recommend this washer!

Review from The Insiders
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Nov 12, 2020
Washerlady
3 out of 5 stars review

Works for the price

[This review was collected as part of a promotion.] It works, but as many have said the water level never truly soaks all the close no matter the setting selections. If you happen to wash a heavy load, say 7 towels it gets stuck in a 4C error code and you need to restart the whole cycle by powering on and off. Does not truly remove food particles on clothes takes 2 washes. Might be bc of the water level.

Review from Samsung US
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reply from Samsung Care

We understand your frustration and appreciate you taking the time to share your experience with us. I was able to locate some helpful information regarding your concern. Take a look at the link below for assistance. Thank you for being a Samsung customer. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01002074/

Aug 2, 2024
France22391
5 out of 5 stars review

I love this washer!

(This review was collected as part of a promotion.) The 5.2 Cube Ft. capacity is fantastic for handling large loads. The soft closing lid is a nice touch, no more accidental slams. The variety of wash cycles and options make laundry a breeze. Plus, the sleek design adds a modern vibe to the laundry room. Overall, I'd highly recommend this washer for its efficiency and convenience!

Review from Caddle
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Oct 9, 2020
salzouby
5 out of 5 stars review

My wife loves it.

[This review was collected as part of a promotion.] We have a large family of 8 kids and the washer is running at least twice a day. We installed the combo washer and dryer last week to replace our older unit. We like the large load capacity drum. The machine is also quiet which is nice since it’s not bothersome while running. I am going to set up the app so I can monitor and control it remotely. We also like that the control panel is easy to understand and operate. One of the most important features of this washer is the self-clean feature. We suffered in the past with mold and smelly washers, but with self-clean, you don’t have to worry about it, you just run it every once in a while and the washer will be as fresh as the day it was installed. The washer exhibits plenty of washing options for any family size and various washing activities. Whether you need large loads or short washes…the options are plentiful.

Review from The Insiders
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Sep 16, 2020
Yellowduck6
5 out of 5 stars review

Super quiet

we just got our samsung washer delivered my husband installed it himself super easy and we are already doing laundry. it's a beautiful machine rubber on the bottom so it doesn't scratch dark lid and it's not noisy at all i would definitely recommend this machine to anyone looking for a good quality washing machine with lots of features at a reasonable price we are very satisfied.

Review from Samsung US
Helpful?5E3Z4PBCH63R13627515021