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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
4.6 out of 5 stars
stars
1,948 ratings952 reviews
  1. 5 stars79% (1,532)
  2. 4 stars10% (203)
  3. 3 stars4% (77)
  4. 2 stars2% (48)
  5. 1 star5% (88)

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Showing 751-760 of 952 reviews
Jan 23, 2020
Reviewer name: Bonnie
5 out of 5 stars
5 out of 5 stars review

Motion Sensor Trash Can

I am very impressed with this trash can; however, it automatically opens sometimes when just walking past it. Very sensitive. Overall great purchase!

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Sep 19, 2020
Reviewer name: Juan
5 out of 5 stars
5 out of 5 stars review

Great trash can

Love our trash can but we have recently lost or thrown the black brace that is located between the top of trash can and lid. It helps to hold the trash bag in place. Can those be ordered separately?? It is a 21 gallon size can. HELP!!

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Jul 2, 2019
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

too sensitive

great product. only issue is the sensor too sensitive to movement. each time I walk by it goes off. they should tweek the sensor to move only when approached from above.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,<br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your<br />feedback. If there is anything that we can assist you with, please feel free to contact our customer<br />service department via email at info@ninestarsusa.com. We would be happy to help answer any<br />questions or concerns you may have.<br />-Nine Stars Group

Mar 8, 2020
Reviewer name: Raquel
5 out of 5 stars
5 out of 5 stars review

Awesome

So cool. My husband is 6’4” and he loves it. The lid opens when you stand near it and closes by itself. No bending. It’s also large enough to avoid emptying it everyday. It took a week to fill it up. Love it!

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there,<br />Thank you for your time and feedback! We are overjoyed to hear that you received just what you wanted with your unit. We value your support and loyalty. Please feel free to contact us via email info@ninestarsusa.com in the future if you have any questions or feedback, we are always happy to hear from you. <br /><br />-Nine Stars Group

Jul 4, 2024
Reviewer name: IM5150
2 out of 5 stars
2 out of 5 stars review

Nine Stars - Needs a liner

Thought this trash can had a liner but my mistake. Otherwise it is ok. Next time I will purchase a trash can with a liner. If the bag leaks you have a mess on your hands

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Good morning,The model trash can you purchased does come with a liner ring. If your order was missing one please visit our website at https://ninestarsusa.com/ and fill out a claim form so we can send you your missing item. Thank you and have a wonderful day!

Aug 14, 2018
Reviewer name: adwowa94
2 out of 5 stars
2 out of 5 stars review

SUB-AVERAGE

Love the trash can they need to add odor filter and it will be great. They have smaller trash cans that have the order filters but not this one. Have to wash the can every week. Also the bottom came off and can't be repaired

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Adwowa94,<br /><br />Thanks so much for the feedback. We will look into adding a odor filter for our larger units. What bottom piece are you referring to? We would like to assist you with this. Please call us at (909)620-8877 during our business hours M-F 9 am to 5:30 pm PST. <br /><br />-Nine Stars Group

Jun 6, 2021
Reviewer name: WalmartCustomer
3 out of 5 stars
3 out of 5 stars review

Disappointed

Loved it in, then stopped opening. Tried for months to get new lid. Guess everyone had the same problem because lid is out of stock everywhere. Worked great while it worked.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,<br /><br />We are sorry to hear this. We would like to advise that the manufacturer does offer a two year warranty on the lid&#39;s functionality. Please contact them on www.ninestarsusa.com through the &#34;Contact Us&#34; form for further assistance. Thank you.

Mar 2, 2019
Reviewer name: Livsmom
5 out of 5 stars
5 out of 5 stars review

Exceeds expectations!

I purchased several months ago and its worked perfectly and haven't changed the batteries yet despite using it a ton. 30 gal trash bags works great with it. All you do is tuck the top under the removable ring. Love this trash bin. You need this!

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Livsmom,Thank you for your feedback. We are so excited you are happy with your trash can.If you have any questions please feel free to contact us via email at info@ninestarsusa.com or by phone at 866-978-2778-NineStars Customer Service

Aug 22, 2018
Reviewer name: Nikita
5 out of 5 stars
5 out of 5 stars review

This is a great purchase. I would recommend putting it in a place that does not get regular traffic, as the trigger opens the can a lot when you pass by it too close.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Nikita, <br /><br />We appreciate your feed back. We apologize for any inconvenience this may have caused you. We are always looking to make improvements on our items when necessary, and will definitely take your feedback into consideration. Your satisfaction is very important to us, please contact our customer service department at (909) 620-8877 or info@ninestarsusa.com, so that we can better assist with this issue. Best, Nine Star Team

Mar 3, 2019
Reviewer name: Georgie
5 out of 5 stars
5 out of 5 stars review

Great Trash Can!!!

I bought this unit 5 yrs ago and have only had to replace the D batteries twice...and as far as what size garbage bags, I have found that the recycle trash bags are the perfect size, I wait until they are on sale at Kroger and stock up!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Georgie, Thank you for your feedback and purchase. We are so happy to hear you love the unit and have been a loyal customer. Please contact our customer service department at info@ninestarsusa.com