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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
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4.6 out of 5 stars
stars
1,937 ratings941 reviews
  1. 5 stars79% (1,525)
  2. 4 stars10% (203)
  3. 3 stars4% (76)
  4. 2 stars2% (47)
  5. 1 star4% (86)

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Showing 651-660 of 941 reviews
Jul 31, 2021
Christmas
5 out of 5 stars review

Verified Purchase

Great size no touch lid

holds 30 gal trash bag

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

Oct 5, 2023
MsShopalot
2 out of 5 stars review

Verified Purchase

21.1 gallon bags are special! Too much of a rim t

Awkward

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello, Thank you for reaching out to us via your review. We retail trash bags that fit perfectly for your trash can. We have included a link below. However, if you do not want to purchase our brand, you can purchase any generic brand of extra-large (30 gallon) trash bags. https://ninestarsusa.com/products/nstb-21-30 -Nine Stars Group

Jan 30, 2022
Nanna
1 out of 5 stars review

What am I doing wrong?

I bought 2 of these trash cans. Both worked well for a few months then the lids did not open completely, then little less open, then less open until now it open about 1 inch then closes almost immediately. I have to quickly open it by hand to discard trash. I changed the batteries - no difference. I loved the idea of this trash can, I am doing something wrong? Will be going back to a regular trash can,

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group

Mar 28, 2023
Carla
5 out of 5 stars review

Verified Purchase

The Perfect Trash Can

Perfect in every way!!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you so much! We’re thrilled it’s a perfect fit for you. If you ever need any tips or support, feel free to reach out!

Mar 16, 2021
Duallydee
1 out of 5 stars review

Nice, 1st one lasted about a year,

2nd lasted less than that. Hard to open once the lid gives out. It's easy on batteries. Have two at my new office, and sure enough, one has had the lid ripped off as it had broken. The other , located in a store room and rarely used, still works. I like the idea, but too expensive for something that doesn't last. Can't get a replacement lid either.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just submit a &#34;Contact Us” form at www.ninestarsusa.com. Thanks again. <br /><br /> <br /><br />-Nine Stars Group

Oct 14, 2024
Qtpie5321
1 out of 5 stars review

Not worth it

We have had this garbage can for 6 months and can't stand it! The sensor doesn't always work when you need it to but randomly opens when you walk by. Both the open and close buttons have cracked, creating poked up plastic pieces. The larger garbage bags are only good if you buy the most expensive ones. The cost of the bags isn't worth the larger size. We will be replacing this garbage can asap!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Customer, Thank you for bringing this concern to our attention and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Apr 16, 2021
Mom
4 out of 5 stars review

Verified Purchase

Great product ! Hard to find bags due to size

Great product

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for your review. We appreciate the feedback and we will most definitely relay your feedback for product improvement! If in the future you have any questions, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   -Nine Stars Group

Oct 13, 2020
Shoover
5 out of 5 stars review

Verified Purchase

Awesome trash can!

Love these trash cans, this is the third one I have bought! This one was for my son in his new house!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Nov 27, 2017
No buy
1 out of 5 stars review

Do not buy

Do not buy this trash can. We bought 2 of them as gifts and they lasted about three months before they stoped working. Don?t waste your money.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,<br /><br />What is the issue you are experiencing with your unit? Have you tried to reset your unit?<br /><br />-Nine Stars Group

Jul 14, 2023
H Bowman
1 out of 5 stars review

CHina

We unfortunately didn't put the batteries in this right away. Once we did, the can continually tries to close it's lid. 4 C size batteries cost $10 a pack. This can goes through a pack of batteries avery 2 days.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi H Bowman,<br /><br />We sincerely apologize for the inconvenience you&#39;ve experienced with our garbage can. We would like to make things right for you. Please feel free to head to our website at https://ninestarsusa.com/ and fill out a claim so we may send you a replacement lid. Thank you and have a wonderful day!