Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal

Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for

Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal

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4.6 out of 5 stars

stars1,934 ratings938 reviews

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Showing 651-660 of 938 reviews

Jul 31, 2021

Christmas

5 out of 5 stars review

Verified Purchase

Great size no touch lid

holds 30 gal trash bag

Helpful?

reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

Jan 7, 2022

None

1 out of 5 stars review

Verified Purchase

Not happy

Very flimsy material

Helpful?

reply from Nine Stars

Hello, Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group

Jan 30, 2022

Nanna

1 out of 5 stars review

What am I doing wrong?

I bought 2 of these trash cans. Both worked well for a few months then the lids did not open completely, then little less open, then less open until now it open about 1 inch then closes almost immediately. I have to quickly open it by hand to discard trash. I changed the batteries - no difference. I loved the idea of this trash can, I am doing something wrong? Will be going back to a regular trash can,

Helpful?

reply from Nine Stars

Oct 14, 2024

Qtpie5321

1 out of 5 stars review

Not worth it

We have had this garbage can for 6 months and can't stand it! The sensor doesn't always work when you need it to but randomly opens when you walk by. Both the open and close buttons have cracked, creating poked up plastic pieces. The larger garbage bags are only good if you buy the most expensive ones. The cost of the bags isn't worth the larger size. We will be replacing this garbage can asap!

Helpful?

reply from Nine Stars

Hi Customer, Thank you for bringing this concern to our attention and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Apr 24, 2024

Rick

5 out of 5 stars review

Verified Purchase

Great buy

Great trash can

Helpful?

reply from Nine Stars

Hi Rick, Thank you for your feedback and for taking the time to leave us a five-star review. We appreciate your business and hope to continue servicing your trash can needs. Thank you and have a wonderful day!

Feb 21, 2023

Kimberly

3 out of 5 stars review

Sensor goes out to soon

Loved this trash can but the sensor went out after a yr. After the warranty was out I thought it was the batteries kept changing batteries and it wasn't it the sensor the light screen when you wave your hand across it but it doesn't open if I open it it won't close so the sensor is going on I guess it's just a waste for me

Helpful?

reply from Nine Stars

Hi Kimberly, thanks for your feedback! I’m really sorry to hear about the issue with the sensor. It sounds like something may have gone wrong, and we definitely want to help. Please email us at info@ninestarsusa.com with your details, and we'll see what we can do to assist you further. We’re committed to making sure you have a great experience with our products!

Mar 28, 2023

Carla

5 out of 5 stars review

Verified Purchase

The Perfect Trash Can

Perfect in every way!!

Helpful?

reply from Nine Stars

Thank you so much! We’re thrilled it’s a perfect fit for you. If you ever need any tips or support, feel free to reach out!

Oct 5, 2023

MsShopalot

2 out of 5 stars review

Verified Purchase

21.1 gallon bags are special! Too much of a rim t

Awkward

Helpful?

reply from Nine Stars

Hello, Thank you for reaching out to us via your review. We retail trash bags that fit perfectly for your trash can. We have included a link below. However, if you do not want to purchase our brand, you can purchase any generic brand of extra-large (30 gallon) trash bags. https://ninestarsusa.com/products/nstb-21-30 -Nine Stars Group

Oct 13, 2020

Shoover

5 out of 5 stars review

Verified Purchase

Awesome trash can!

Love these trash cans, this is the third one I have bought! This one was for my son in his new house!

Helpful?

reply from Nine Stars

Hi there, Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! -Nine Stars Group

Nov 27, 2017

No buy

1 out of 5 stars review

Do not buy

Do not buy this trash can. We bought 2 of them as gifts and they lasted about three months before they stoped working. Don?t waste your money.

Helpful?

reply from Nine Stars

Hello, What is the issue you are experiencing with your unit? Have you tried to reset your unit? -Nine Stars Group