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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
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4.6 out of 5 stars
stars
1,937 ratings941 reviews
  1. 5 stars79% (1,525)
  2. 4 stars10% (203)
  3. 3 stars4% (76)
  4. 2 stars2% (47)
  5. 1 star4% (86)

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Showing 641-650 of 941 reviews
Dec 4, 2018
MamaBear4
5 out of 5 stars review

Verified Purchase

Awesome!

I gave this as a gift; she loves it! ... I think her husband loves it even more!!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

We appreciate you taking time to leave review. We are excited to know you love the unit. If you have any questions please feel free to contact us.-NineStars Customer Service

Dec 9, 2019
C Smith
5 out of 5 stars review

Verified Purchase

Great product

Great product- just what I was looking for

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,  <br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any<br />questions, please feel free to contact our customer service department via email<br />at info@ninestarsusa.com. We would be happy to assist!  <br />-Nine Stars Group

May 9, 2020
KIMBERLY
5 out of 5 stars review

Verified Purchase

Great buy

It works great. It was for my mother, and now I just have to have one .

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   <br />-Nine Stars Group

Jan 10, 2024
Ricky
3 out of 5 stars review

Verified Purchase

Battery doesn't hold charge

Drained batteries in less than a week

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Sorry to hear about the battery drain! Please email us at info&#64;ninestarsusa.com so we can help troubleshoot and make sure you’re set up right. We’re here to support you!

Dec 1, 2020
Silva Fox
5 out of 5 stars review

Verified Purchase

Great purchase

I love it, its bigger than the one i had before

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Mar 28, 2023
Carla
5 out of 5 stars review

Verified Purchase

The Perfect Trash Can

Perfect in every way!!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you so much! We’re thrilled it’s a perfect fit for you. If you ever need any tips or support, feel free to reach out!

Jan 7, 2022
None
1 out of 5 stars review

Verified Purchase

Not happy

Very flimsy material

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group

Dec 27, 2024
PG
1 out of 5 stars review

Love/Hate Relationship

I purchased this trash can in March 2024. It quickly became my favorite. I loved the size and functionality. However, that came to a disappointing end when their support failed to respond. I reached out in mid October because the lid was no longer opening correctly. I got a response after more than a week telling me to take the batteries out for 24 hours and let them know if that doesn't work. Well, it didnt work and I responded and sent them video but as of December 26th, I've not heard back. I have tried following up a few times but nothing. All this to say, its great while it lasts which seems to be a short amount of time. I did inspect the lid further and found the gears appear to be messed up. It is cheaply made of plastic. They need to improve the quality and customer service. I can't imagine this company will stick around for years to come unless they turn it around.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Customer, Thank you for contacting us, My apologies for the delayed response as we are experiencing an excessive number of tickets. Please be assured that our goal is not to inconvenience our customers or incur unnecessary expenses. We are committed to providing quality products and exceptional service. Please don't hesitate to reach out to us directly at (909)620-8877ext 107. Thank you and have a wonderful day.

Jan 30, 2022
Nanna
1 out of 5 stars review

What am I doing wrong?

I bought 2 of these trash cans. Both worked well for a few months then the lids did not open completely, then little less open, then less open until now it open about 1 inch then closes almost immediately. I have to quickly open it by hand to discard trash. I changed the batteries - no difference. I loved the idea of this trash can, I am doing something wrong? Will be going back to a regular trash can,

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group

Mar 16, 2021
Duallydee
1 out of 5 stars review

Nice, 1st one lasted about a year,

2nd lasted less than that. Hard to open once the lid gives out. It's easy on batteries. Have two at my new office, and sure enough, one has had the lid ripped off as it had broken. The other , located in a store room and rarely used, still works. I like the idea, but too expensive for something that doesn't last. Can't get a replacement lid either.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just submit a &#34;Contact Us” form at www.ninestarsusa.com. Thanks again. <br /><br /> <br /><br />-Nine Stars Group