Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
4.6 out of 5 stars
stars
1,948 ratings952 reviews
  1. 5 stars79% (1,532)
  2. 4 stars10% (203)
  3. 3 stars4% (77)
  4. 2 stars2% (48)
  5. 1 star5% (88)

Member photos

  • +15 images
Sort by |
Showing 371-380 of 952 reviews
Dec 4, 2018
Reviewer name: brittshops
2 out of 5 stars
2 out of 5 stars review

No trash bags available in 21 gallon

Why sell a trash can that is this cool (and advertise it) with no trash bags available for sale in a 21 gallon size? I just assumed that if a retailer would sell this that there would be trash bags for sale in this size. I bought the D batteries so that the trashcan could work then realized after searching online and going to commom stores to buy trashbags that they don't sell trash bags that are 21 gallon unless you buy them from specialty retailers which are fairly pricey and not ideal to rely on having to buy your trash bags online when you run out. Having to return this techy TC this week. (I figured Sams would at least have offered a 21 gal trash bag option online but nope)

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Britt, <br />Thank you for your review. We apologize that you are unable to find 21 gallon bags in this size. We actually sell our own bags from Nine Stars. The model number for these are NSTB-21-30. We hope you are able to find the bags you are looking for! If this specific trash can is not to your liking, we offer lots of different models of trash cans that we hope you will also enjoy. Please feel free to contact our customer service department at (909) 620-8877 or info@ninestarsusa.com. <br /><br />Best,<br />Nine Stars Team

Jan 16, 2019
Reviewer name: Butch
5 out of 5 stars
5 out of 5 stars review

Great choice

I bought it about 3 years ago. It still works great and I haven’t had any issues with it. The batteries last around 12 months. I use 30 gallon bags in it. This allows room to add trash from small containers the bathrooms and office, after it has been removed from the can. I would definitely buy it again and have recommended it to family and friends.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Butch,Thank you for your great review. We appreciate you taking time to leave us a review. If you have any questions please feel free to contact us .-NineStars Customer Service

Dec 22, 2021
Reviewer name: Ron
5 out of 5 stars
5 out of 5 stars review

TOO GOOD

I have a small bathroom size one of these and it has been flawless in operation. I decided to go for the big 21 gallon kitchen one. Same outcome. These are well made and last. I like the option of going manual mode. Push button to open. It stays open until you push the close button. The automatic mode is good too. Ours is close to the stove so it often is triggered to open when we didn't mean to. No big deal. The batteries last a long time.I cannot fault this device except it does not have a hard plastic insert can and the bag tries to catch on the metal rim as you remove the bag. Some tape on the lip may fix it.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thanks for the great feedback Ron! We&#39;re thrilled to hear that you&#39;re happy with the quality of the trash can. &#x1f60a; It&#39;s something we take pride in, and it&#39;s awesome to know it&#39;s meeting your expectations. lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Dec 6, 2021
Reviewer name: ImNotInpressed
5 out of 5 stars
5 out of 5 stars review

Great product

I love this trash can! I now take my trash out less because its bigger than the traditional 13 gallon. On top of that, I've had this trashcan now for 8-10 months and the batteries havent died yet! Only thing, the sensor can be a lil sensitive if you walk by a little too close. Other than that, great product

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

It’s great to hear that the trash can has been such a helpful upgrade for your home. We’re glad it has made everyday cleanup more convenient and appreciate you sharing your honest thoughts about your experience. Thank you for taking the time to leave your feedback!

Jan 19, 2019
Reviewer name: Ok
2 out of 5 stars
2 out of 5 stars review

Dont expect after sales help

You have to send a photo of your receipt to activate your warranty and complete a paper warranty form. I don't have a receipt because I bought online. All this should be accomplished online. The product quality is ok. The garbage can is lite which I prefer. I hope it's high strength.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Dear Ok,<br /><br />Thank you for your purchase. You can send a copy of your online receipt with a picture of your trash can. Please contact us via email at info&#64;ninestarsusa.com-NineStars Customer Service

May 7, 2020
Reviewer name: Steven
5 out of 5 stars
5 out of 5 stars review

Excellent kitchen trash can so far

Great sized trash can, bags, either 30 gallon black or Nine Stars 21 gallon bags (sold at Walmart) fit perfectly with no bag showing. For me, this eliminates 3 past problems: 1) foot pedal trashcan foot mechanism breaking 2) food on the bottom of lid 3) hard to remove/change trash bags. This lid is very quiet, it’s sensitive, but doesn’t bang the cabinet like with a foot pedal. 2 year manufacturer warranty. My review does not account for longevity but first impressions are excellent.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br />-Nine Stars Group

Dec 20, 2017
Reviewer name: Gitcharoo
5 out of 5 stars
5 out of 5 stars review

Perfect size. Nice quality.

Large Capacity! We wanted a large capacity trash can for our kitchen. All the other stainless steel cans were too small and could barely handle a day or two of trash. This one is great. The automatic lid was a bonus. Even our dog enjoys stuffing the motion sensor.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Gitcharoo,<br />Thank you for your review! We are over the moon that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info&#64;ninestarsusa.com. Best, Nine Stars Team

Jul 24, 2019
Reviewer name: Memes
5 out of 5 stars
5 out of 5 stars review

Expensive? Frivolous? Necessary!

In our house, standard 13 gallon trashcan seems to fill up in sn instant. This can holds the load, and keeps the "take the trash out" chore, a lot less frequent. Yes the can is expensive, and some people would argue that the sensor opening and closing is frivolous. So far, the feature has been very useful. In the past 2 years , I have had to replace 2 cheaper cans that added up, cost more than this one, so by hopefully buying quality, we will get many years of service from this can.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello, <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! <br />-Nine Stars Group

Oct 30, 2018
Reviewer name: Ajohn91
5 out of 5 stars
5 out of 5 stars review

Where have you been all my life!!!

Where have you been all my life! the only time I touch the can is to change the bag. And speaking of the bag, the can comes with a top ring to hold the bag in place no sliding into the can. Auto lid open and close. 22.5 gal can holds more trash than the usual13gal can. Love it!!!! Love it!!!!! Buy it, you will be pleased.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi Ajohn91,<br /><br />Thank you for your review.We take feedback into consideration when looking to make improvements on our items. We are over the moon that you love your can! Enjoy! Best, Nine Stars Group

Oct 23, 2020
Reviewer name: Cheryl
3 out of 5 stars
3 out of 5 stars review

Replacement 21-1 gallon sensor model nine stars W

I am wondering about replacement parts?? I Purchased mine in the box had been opened and then stapled back shed and I didn’t pay attention to it till later a friend told me that it was supposed to have a ring that fit under the lid that held the bag in place and mine did not come with that I am wondering where I can obtain the replacement part

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 30 day warranty service from the purchase date for missing items. Filing a warranty claim for missing items is simple, please just submit a &#34;Contact Us” form at www.ninestarsusa.com. Thanks again. <br /><br /> <br /><br />-Nine Stars Group