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Customer reviews for Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal for
Nine Stars Sensor Trash Can, Stainless Steel 21.1 gal
4.6 out of 5 stars
stars
1,948 ratings952 reviews
  1. 5 stars79% (1,532)
  2. 4 stars10% (203)
  3. 3 stars4% (77)
  4. 2 stars2% (48)
  5. 1 star5% (88)

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Showing 91-100 of 952 reviews
Dec 20, 2019
Reviewer name: Alice
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Definitely Recommended!

Awesome! We used to have a smaller (13 gallon) one before for years before it quit working. We upgraded to this one and immediately noticed how much space we had. Instead of taking the trash out once or twice daily with our family of four (plus our guests), we can go up to a week without having to empty it. Tons of trash storage, we love it!

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Mar 30, 2023
Reviewer name: L Gutierrez
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great purchase!

I love the size and features of this trash can! This is the 2nd time I purchased this model. My first one lasted a few years, which is good considering I have a big family and it was used quite often on a daily basis. It looks stylish and is easy to clean. I use my stainless cleaner wipes that I use on my appliances. I was worried that the battery cost would add up, but they actually last longer than I anticipated. I buy the 33-gallon trash bags and they fit perfectly, I love how you tuck the bag into the bag liner so that it's not showing! I didn't know about that feature first time I bought the trash can. Completely my fault though, I didn't read the instructions and just put the bag in and let the overhang show on the outside of the trash can which looked a little tacky. Lesson learned! I wound definitely recommend this trash can, especially if you're looking for something bigger than your standard 13-gallon kitchen trash can.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you for the detailed feedback! We&#39;re so happy to hear you love the size, features, and how it fits into your daily routine. The bag-tucking feature really does make a difference for a cleaner look, so we’re glad you discovered that. It’s also great to hear that the batteries have lasted longer than expected! If you ever need anything or have more questions, feel free to reach out at info&#64;ninestarsusa.com. Thanks again for the recommendation!

Apr 1, 2021
Reviewer name: Shawna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Automatic Trash Can

This trash can is huge and I love it. I had to buy 30 gal trash bags though but at least I’m not dumping trash every couple days now. Automatic works great. I’ve had an automatic trash can for years and it just wouldn’t shut anymore, even with new batteries. Once you have an automatic you can’t go back to a normal trash can.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Feb 9, 2024
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I am unsure why

I am unsure why someone designing a trash can would create an inner lip for the bag to catch as you are trying your lift it out… I thought we would get away from that either way this purchase but I am sadly mistaken. I have been fighting with a similar trash can for 2 years and am no longer willing to struggle for no reason.

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

We appreciate you taking the time to share your feedback. We understand how frustrating it can be when a feature of a product makes an everyday task more difficult than expected. Your comments are valuable, and we’ll be sure to share this feedback with our team as we continue working to improve our products and customer experience.

Jul 18, 2024
Reviewer name: Tex
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Garbage Can

I have purchased two smaller ones from the same company, which I wasn’t happy with. This garbage can is totally redesigned compared to the older versions. It is absolutely better than the older ones and holds a lot more. It holds a whole week’s of garbage. I highly recommend this one, it’s fantastic. ❤️🙏🙏🙏

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you so much for your thoughtful review, Tex! We&#39;re thrilled to hear that the new design has met your expectations and is working out better for you than the older versions. It’s great that it’s able to hold a whole week&#39;s worth of garbage and fits your needs so well! If you have any other questions or need assistance in the future, feel free to reach out. Thanks again for the recommendation! &#x1f60a;&#x1f64c;

Dec 3, 2018
Reviewer name: Bobbie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far so good.

My favorite thing bout this can is that it is soooo large. The oval shape makes the bag really easy to get out, no more fighting and tearing bags. Only had it about 2 weeks and the old already seems like it wants to stop working, which sycks but the large size makes up for it.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

We appreciate you taking time to leave review. We are excited to know you love the unit. If you have any questions please feel free to contact us.-NineStars Customer Service

Nov 3, 2023
Reviewer name: Chris
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Sent me a used trash can as new

We received our trash can with tape over top of box that had been retapped. That should had been the first red flag, but then opened box and the wrap was off the can. But, I went ahead and tried to use and guess what….didn’t work. Next time, if a customs returns an item that doesn’t work, maybe it don’t work!!!

Review from walmart.com
Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Chris, we’re sorry to hear about the condition your trash can arrived in and the frustration this caused. Receiving a product that appears to have been previously opened and then finding that it does not work is understandably disappointing. We appreciate you sharing your experience and hope the issue was resolved.

Dec 28, 2025
Reviewer name: Maria
5 out of 5 stars
5 out of 5 stars review

If your having issues...this may help.

I've had mine for over two years. Still works just fine. I DID ...however... have to reinforce the battery cavity with a piece of thick, hard cardboard .inserted tightly... with duct tape... because the battery cover fell into the trash within the first year and was forever lost...(probably because my son usually takes out the trash and doesn't do it with care). The battery can slip loose when you take the top off consistently to get the trash bag out of the can. You have to make sure that the battery stays ALL THE WAY INSERTED.. which could help some of the people who are giving this product a poor review. I don't give up so easily and I guess I'm mechanically inclined. Hope that help some of you.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Thank you for sharing your experience and tips! We’re glad to hear your can is still working well after two years.<br /><br />If you need further assistance, you can email us at info&#64;ninestarsusa.com for guidance. We aim to provide products that combine hygiene, smart technology, and transparency, and we appreciate you sharing ways to make it work smoothly.

Apr 2, 2021
Reviewer name: Shaun
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

It works.

It works. It's bigger that I expected, which isn't always a bad thing, but something to keep in mind. The electronics portion feels a bit cheap to me, and the sensor is not top quality (it works most of the time, but you have to be slow and close), so I deducted one star.

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Jul 14, 2024
Reviewer name: JennieS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic garbage can

I love the garbage can I bought four of them now? Never have to touch a garbage can just wave your hand above it. It opens up and automatically shut just watch. If you have a smart dog he wants to run his nose across it so he can open the lid never garbage can only. This one

Helpful?3IYK24N1YTEF13627415885
reply from Nine Stars

That’s awesome to hear, and it sounds like your dog is getting in on the action too! &#x1f602; We’re so happy that the touchless feature is making things easier for you.<br /><br />If you ever need more or have any other questions, feel free to check out our website. We’re here to keep things simple, convenient, and dog-proof for you! &#x1f604;