Hi King,Thank you for the five star review and am so happy to hear you love your unit. Please feel free to reach out to us directly if there's anything we can help assist you with. Thank you and have a wonderful day!

Hello, <br /> <br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. <br />-Nine Stars Group

Hi Federico,Thank you for the Five star review! We sincerely appreciate your business and happy to hear your sisters recommendation worked out. Feel free to reach out to us directly if you need any assistance. Thank you and have a wonderful day!

Thank you for sharing your feedback. We’re sorry to hear the product did not meet your expectations regarding the power source. We also appreciate your comments about battery usage in high-traffic areas, as customer feedback helps us continue to improve. If you would like recommendations on battery types that may provide better performance for your specific usage, please email us at info&#64;ninestarsusa.com and our team will be happy to help suggest suitable battery options. Thank you for taking the time to share your experience.

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there was a missing item. We would like to advise you that we do have a 30 day warranty service from the purchase date for missing items. Via our warranty you are able to have the missing item replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just submit a "Contact Us” form at www.ninestarsusa.com. Thanks again. <br /><br /> <br /><br />-Nine Stars Group

Thank you for your great review. We appreciate you taking time to leave us a review. If you have any questions please feel free to contact us .-NineStars Customer Service

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! If in the future you have any questions, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Hello,  <br /><br />Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with<br />your unit. We would like to advise you that we would be happy to have your lid replaced so that your unit will continue to function<br />as intended. Filing a warranty claim is simple, please just email us at info@ninestarsusa.com.  <br />-Nine Stars Group

Hello,   <br /><br />Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we can assist you with, please feel free to contact our customer service department via &#34;Contact Us” form at www.ninestarsusa.com. We would be happy to help answer any questions or concerns you may have.    <br /><br />-Nine Stars Group