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Customer reviews for AeroPilates Precision Series Reformer 610 with Cadillac Accessory Package for
AeroPilates Precision Series Reformer 610 with Cadillac Accessory Package
4.4 out of 5 stars
stars61 ratings37 reviews
  1. 5 stars67% (41)
  2. 4 stars18% (11)
  3. 3 stars7% (4)
  4. 2 stars5% (3)
  5. 1 star3% (2)

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Showing 31-37 of 37 reviews
Nov 20, 2020
john371
2 out of 5 stars review

Bought this in October 2020. It went together easily, except that the tower is not aligned and customer service has sent 3 different parts to no avail. Can't use it until they get me a non-warped push bar and the tower is aligned straight. Mid-November and still working with Customer service to fix! It should not take this long to correct their defect. The actual reformer works smoothly and I love it. However, we paid extra for the Tower and expect it to work also. Once fixed, I'll update this review.

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Jan 13, 2021
Frustrated consumer
1 out of 5 stars review

Great for the First 30 Days

I had this machine for a total of 28 days when a part broke. I contacted the manufacture 2 days before Christmas. Despite multiple calls to customer service, emails, and reviews there is no clear timeframe for when I will have the new part and the machine fixed. I am having to return it to Sams for a refund. Such a disappointment. It’s a lesson learned for me to do better research on the customer service aspect of companies when making such a large purchase. I really enjoyed it for the month I had it. For the price I expected it to last longer than a month. So disappointing.

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Sep 22, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Great reformer

Great reformer! It was very easy to set up and it’s very well made.

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Aug 24, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

Good machine for the money

Good machine for the money. I am used to studio reformers and it’s not quite that but I am enjoying being able to do Pilates again on a reformer.

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Mar 14, 2024
Shelley
5 out of 5 stars review

Great machine

This is a great starter pilates machine. I am really enjoying it. No pressure on my joints and there are endless ways to use it. Coming from strength training to this was an easy transition.

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Feb 7, 2023
Martha G
5 out of 5 stars review

Verified Purchase

Best Value

Easy to assemble and easy to use

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May 22, 2023
Max
5 out of 5 stars review

Verified Purchase

WOW

Great value. Thanks!

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