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Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash
4.6 out of 5 stars
stars549 ratings549 reviews
  1. 5 stars80% (438)
  2. 4 stars12% (67)
  3. 3 stars3% (15)
  4. 2 stars1% (7)
  5. 1 star4% (22)

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Showing 151-160 of 549 reviews
Nov 7, 2022
suds_5903
5 out of 5 stars review

Whoa!! the size of the washer

[This review was collected as part of a promotion.] Wanted a large washer to fit all the clothes and this fits the bill. A great looking washer with best color to match the room. We also bought a pedestal to go with it and makes the look of washer even grander. Love all the great features that uses AI and large tank for detergent and softener.

Review from Samsung US
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Jul 23, 2024
Oneworld
4 out of 5 stars review

Beautiful aesthetic

[This review was collected as part of a promotion.] Gorgeous color! Taking some getting used to not have knobs. I added the app and that solved the problem to understand all of the settings. If fill up washer to much then the clothes do not come out dry enough. Also I inside of doors/drawers seems wet after wash so I leave open after use to dry out.

Review from Samsung US
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Jul 24, 2024
Smart Shopper
5 out of 5 stars review

Love this Smart Washer

[This review was collected as part of a promotion.] Bought over 6 months ago. It’s especially easy to use if you download the app to your tablet or phone. Love all the various settings to choose from. You can view online what cycle the washer is on, how much time is left, and you can be notified when your load is done.

Review from Samsung US
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Nov 14, 2022
Shankanater
4 out of 5 stars review

Washer is great, terrible customer service

[This review was collected as part of a promotion.] I bought the washer and dryer as a package and I like them, other than the long time it takes to start the machine. Otherwise, it’s great. However, the customer service is awful, and is honestly making me partially regret getting any samsung products.

Review from Samsung US
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Feb 1, 2025
Tobias24
5 out of 5 stars review

The perfect addition for a new home

[This review was collected as part of a promotion.] After using the LG smart Washer/Dryer, I really appreciate not having many of the growing pains those appliances had. To top it off the lower profile design along with a navy blue aesthetic really makes the laundry room feel modern and cohesive. As with all Smart appliances, reading up and following the best use and maintenance schedule will prevent many of the premature issues other commenters post. There are too many features to list here, but I suggest taking the time to learn all the features and wash cycles this appliance can do, you'll be amazed. Samsung thankful did not go with an oddly curved and bulging designs like many others use, With the form fitting shape, I added cabinets around these appliances and I love how easy and put together my home looks now.

Review from Samsung US
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Dec 5, 2022
Dpanayi
5 out of 5 stars review

Washing made easy!

[This review was collected as part of a promotion.] I just received this new washer, and it has already made a world of difference. Its sleek modern design has changed the look of my laundry room completely. It's so simple to operate and yet it has so many functions. The best feature is the smart things app on my phone which allows you to customize the washing load and picks the settings for you based on type of clothes. It alerts me on my phone when my washing is done. As a busy working mom, I absolutely adore that future. The other good thing about it is energy saving. It uses much less energy than my old machine and saves me a dissent amount of money. I highly recommend this product for any family, especially big families like mine

Review from The Insiders
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Jul 20, 2023
RRahul
5 out of 5 stars review

Auto dispenser is great

[This review was collected as part of a promotion.] I bought this a couple of months ago. So far I am happy with the product. One major advantage is the auto dispenser which takes care of the detergent and the softener for the clothes. All you have to do is load them once every few washes.

Review from Samsung US
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Nov 9, 2022
EHVogel
5 out of 5 stars review

Works like a dream!

[This review was collected as part of a promotion.] Our new Bespoke Washer was just delivered yesterday and I am already in love with it. So far, I have washed 2 loads to test it out and I am very happy with the purchase. I am a senior citizen and was a little hesitant to get a machine with so many functions but I was able to use it with only a few minutes of reading the operation manual. There are so many features I want to try out!

Review from Samsung US
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Aug 15, 2022
Steve0101
1 out of 5 stars review

Absolutely appalled with Samsung customer service

Absolutely appalled by Samsung right now Absolutely nothing wrong with my washing machine But can’t seem to get any help Worst service imaginable On top of that. Customer service out right RUDE I’ll be selling every Samsung product I own & purchasing other from now on out

Review from Samsung Canada
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reply from Operations

Hi Steve0101, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Nov 5, 2022
Rook
5 out of 5 stars review

Incredible washer with futuristic features!!

[This review was collected as part of a promotion.] We recently purchased the Samsung Bespoke washer and its amazing! The connectivity. The light emitting sensors that auto detect soil level. The quietness. This engineering beauty is awesome! Bravo Samsung

Review from Samsung US
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