This product is completely non-intuitive to use. The washer seems to wash clothes alright, though I haven't used it much because the dryer simply does not dry clothes. That said, the bleach compartment for the washer is wedged into the very back of the detergent drawer so that it is nearly impossible to get the bleach container close enough to pour bleach into the compartment without spilling it everywhere. But the real kicker is that this "smart" dryer has moisture sensors built in. If they do not sense moisture then the dryer does not heat. It just cycles on cold air. They heater works if items are wet, but once they reach a level of being damp, the heat turns off. I have tried towels, jeans, lightweight t-shirts, and everything in between, on all settings, to no avail. There is no way to over-ride this feature, so it just does not get clothes anywhere close to dry. With my old dryer (also a Samsung) I would sometimes put a towel in to warm it up on a cold morning so I had a nice heated towel when i get out of the shower. No way to do that with this dryer. It is just complete crap, and from what I can tell from having since read other reviews, it is not a defect, it is crap by design.

[This review was collected as part of a promotion.] I just received my new Bespoke Brushed Navy Washer. It's like driving a new car, so stylish! It has so many options for all your laundry needs. I was able to fit my King size quilt and it wash it perfectly and in no time. And love that you connect it to your smart phone to get notifications that wash is complete and ready for dryer and you can continue with the next cycle. No more leaving wet laundry in the washer.

[This review was collected as part of a promotion.] I (husband) never did the laundry because I couldn't remember the proper setting and soap amounts. This machine does that for me. Load clothes and turn on, bingo auto then reminds me when finished.

[This review was collected as part of a promotion.] This Samsung washing machine is so much better than my old washer. I used to get the strings from my kids hoodies and shorts stuck in the drum of my old washer and it wound up breaking them all the time. I don't have that problem anymore with this washer. All the clothes come out in one piece and are not ripped or broken. The drum is very big and I can fit a lot more clothes in there while still getting the loads very clean. There are many different settings that you can choose from for the different types of items you have in the wash. I havent tried them all yet, but the ones I have used all work really well. My clothes all come out very clean. The melody it makes when turning on and off are amusing, but luckily can be turned off in the settings. Occasionally, the door still has some water droplets all over it after the wash is done. I just leave the door open a little and it all evaporates. I like the smart home connection too - it alerts me to my phone when the cycle is done. This is helpful because the washer is very quiet and I cant always hear when it is running or not from downstairs. The notification on my phone helps out a lot so I know when it has completed. Overall it's a great washing machine.

[This review was collected as part of a promotion.] I just bought this a week ago .I love it ,I set it up with smart thing and easily able to control it through my phone .The washer itself is amazing sofar ,it uses liquid and water as per need automatically which makes our job easier and notify u on different settings

[This review was collected as part of a promotion.] I love the auto dispenser. I love the different lifestyle features that allows the machine to know what kind of clothes to expect to get wash. I love the sleek design. It is very quiet yet powerful. I love everything Samsung. I can use as part of my existing Samsung eco system through the Somethings app

[This review was collected as part of a promotion.] I purchased Bespoke AI with automatic dispenser about a month ago. It is not as cool as I thought it would be. It smells like weird plastic. I am not sure how long it will take for the smell to go away. I do not like the automatic detrgent dispenser. It uses alot of detergent and on low setting the clothes dont get washed well. It has manual add for detergent and bleach but it doesnt have a slot for softener. It also was scratched up when it arrived. I am kind of just stuck with it. Clothes have a strange smell after wash, such as plastic or something. Overall I am just stuck with it because I dont want to go through returning it. Next 2 years I am planning on buying something else. I was going to get the bespoke dishwasher and fridge but not sure now.

[This review was collected as part of a promotion.] Was looking for a Washer that has smart home capabilities and came across the BeSpoke. The best option that we use all the time is the AI Optimize that even my son can easily use. Love that it has an auto dispenser, so that there is no guessing on how much liquid detergent we need to use. Ultimately, being notified on my phone when the washer is done is my favorite feature.

[This review was collected as part of a promotion.] Pretty looks, auto detergent capacity functions are really awesome. This product can sense soil level, load size and automatically adjusts the wash settings. Has super speed wash features which I feel pretty helpful

[This review was collected as part of a promotion.] I love the Bespoke washer that I recently bought. It is great for larger items. I particularly like that it automatically feeds in the detergent and softener. So much neater than having to fill and spill.