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Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with AI OptiWash
4.6 out of 5 stars
stars549 ratings549 reviews
  1. 5 stars80% (438)
  2. 4 stars12% (67)
  3. 3 stars3% (15)
  4. 2 stars1% (7)
  5. 1 star4% (22)

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Showing 91-100 of 549 reviews
Feb 1, 2023
Chris
5 out of 5 stars review

Love my washer

[This review was collected as part of a promotion.] I bought the Navy Blue Bespoke 5.3 cu ft. washer. It is large enough to wash king sized bedding. I shopped specifically for energy star appliances and I like that this washer is energy star. I bought the matching pedestal and it looks great in my laundry room. I have the smart things hub and pairing the machine was easy. I can program my settings in my phone and send to the machine.

Review from Samsung US
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Feb 1, 2024
Zinger BB
1 out of 5 stars review

Damp is as dry as it gets

This product is completely non-intuitive to use. The washer seems to wash clothes alright, though I haven't used it much because the dryer simply does not dry clothes. That said, the bleach compartment for the washer is wedged into the very back of the detergent drawer so that it is nearly impossible to get the bleach container close enough to pour bleach into the compartment without spilling it everywhere. But the real kicker is that this "smart" dryer has moisture sensors built in. If they do not sense moisture then the dryer does not heat. It just cycles on cold air. They heater works if items are wet, but once they reach a level of being damp, the heat turns off. I have tried towels, jeans, lightweight t-shirts, and everything in between, on all settings, to no avail. There is no way to over-ride this feature, so it just does not get clothes anywhere close to dry. With my old dryer (also a Samsung) I would sometimes put a towel in to warm it up on a cold morning so I had a nice heated towel when i get out of the shower. No way to do that with this dryer. It is just complete crap, and from what I can tell from having since read other reviews, it is not a defect, it is crap by design.

Review from Samsung US
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reply from SEA Care

Hi Zinger BB, Hearing what you went through about your overall experiences is saddening. We're here to help you. Here is a link with steps to help you with your dryer that is not completely drying your clothes. Please click the hyperlinks and watch the entire video for further assistance. The dryer is not hot enough. https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough We would love to speak with you about your washer and determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146803842) to help our team pull up your information when you message us. Thank you. -Kimberly

Jan 21, 2024
The Laundry Guy
5 out of 5 stars review

Samsung Rocking the Washing!

[This review was collected as part of a promotion.] This Washer is large, the front loading is fantastic and the smart features and settings are fairly extensive...more than we have needed so far. It fits right in with all the other Samsung devices that we have gathered over the years.

Review from Samsung US
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Aug 7, 2022
MAAZIK
5 out of 5 stars review

Impressive

[This review was collected as part of a promotion.] This is an impressive piece of machinery, from the dark imposing elegant look to the technology to wash any type of clothing. I like the quality and craftmanship, the window is made of glass, it has light inside the huge drum. The settings to wash are easy to manage with multiple selections of water temperature, spin/rinse and soil level, it even plays music when the laundry is clean! It has a steam setting to fully sanitize clothes and bedsheets. It also has an efficient automatic dispenser for detergent, bleach and softener, so you do not have to add it every wash. The only problem I had is that I must stack them to fit and the stacking set was hard to find as this is a new model. I would definitely recommend to anyone wanting to wash like we are in the future!

Review from The Insiders
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Aug 5, 2022
Jcan214
5 out of 5 stars review

Stylish Washing Machine

[This review was collected as part of a promotion.] This is a great washer with so many options its hard to choose which one to use. The design out the box is sleek and smooth with the stainless steal accents and the tempered glass door makes you want to show off your laundry room. My favorite features are the smart dial, the wi-fi, the design, & the auto dispense system that i use with my smart things app. The only thing i would add would be a pedestal and a little more illumination but other than that this is a unit that can do it all.

Review from The Insiders
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Nov 15, 2022
Patti
5 out of 5 stars review

Stylish and Innovative

[This review was collected as part of a promotion.] I just received my new Bespoke Brushed Navy Washer. It's like driving a new car, so stylish! It has so many options for all your laundry needs. I was able to fit my King size quilt and it wash it perfectly and in no time. And love that you connect it to your smart phone to get notifications that wash is complete and ready for dryer and you can continue with the next cycle. No more leaving wet laundry in the washer.

Review from Samsung US
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Apr 3, 2023
Jeff
5 out of 5 stars review

Does an amazing job

[This review was collected as part of a promotion.] My wife and I bought this washer after moving into a new home from a rental. The washer is super efficient with water usage and energy and does a great job with heavy loads and lighter loads. The flexibility in settings is awesome to use as well on a weekly basis!

Review from Samsung US
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Jan 2, 2025
M4UR0D
5 out of 5 stars review

JUST WOW

[This review was collected as part of a promotion.] I bought them in black Friday as it was too good of a deal. At 1st I thought i would needed the AI functions ot the Wifi Options. The AI option has shorten wash times and having a notification when it is done is awesome.

Review from Samsung US
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Jan 30, 2023
Aparna
5 out of 5 stars review

Works great

[This review was collected as part of a promotion.] We bought it recently and it’s totally worth its price. It works great and the clothes are washed super clean. There are several options to choose from specifically for our clothes like cold/warm/hot water wash, different spin modes. Very impressed with this product.

Review from Samsung US
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Nov 14, 2022
Doshvir
5 out of 5 stars review

Definition of luxury with smart features

[This review was collected as part of a promotion.] It’s been 2 weeks we bought this washer and we have loved every bit of it . The clothes are washed super well, the ai optiwash feature is amazing, removes the toughest of the stains and is very sturdy. The design of the machine so super sleek and crisp elevates your laundry room . And the most amazing is the smart features from which I can now control my washing loads away from home save so much time .

Review from Samsung US
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