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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,582)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 671-680 of 10,218 reviews
Oct 19, 2022
Reviewer name: drgerry
1 out of 5 stars
1 out of 5 stars review

Display issues: Lines & Flashing

First Samsung device I have ever had trouble with. It seems to be a power supply/display module that has gone bad. TV was purchased 3/22. In 10/22 a line appeared on the top 1/3 of screen. Now the screen is flashing consistently bright/dim. We are unable to watch it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi drgerry, Thank you for purchasing the Samsung TU700D TV and for sharing your experience with your TV not displaying correctly. You may want to try the following troubleshooting steps: 1. If any external devices are connected, check all input cable connections 2. If the issue persists, define exactly what is wrong with the display. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception Should your issue persist, please get in touch with Samsung Customer Support. Please know your TV is backed by a 3-year limited manufacturer's warranty, including authorized repair for manufacturer defects if purchased brand-new directly from an authorized seller, and we are here to help you. Contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Oct 4, 2020
Reviewer name: Bobthird
5 out of 5 stars
5 out of 5 stars review

55" Class TU700D Crystal UHD 4K Smart TV (2020)

[This review was collected as part of a promotion.] 55" Class TU700D Crystal Smart TV is a great upgrade from my old TV in size, picture quality, sound, and smart options. Remote functions are great and syncing to phone and internet was super easy. I would recommend this TV to a friend.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: Dragond93
3 out of 5 stars
3 out of 5 stars review

After two weeks

[This review was collected as part of a promotion.] Set up was great easy walkthrough using my smart phone. Picture is great for both gaming, streaming, and movies. I have it hooked up to Alexa and while she doesn't fully function at times this could be due to the tv, Alexa herself, or the application SmartThings. BIG ISSUE: the screen had lines causing bad picture quality only two weeks into the purchase we returned it for the same model and will be monitoring the tv closely.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Dragond93: Thank you for sharing your review of the Samsung TU7000 TV. I am very sorry that issues with your TV have caused you to exchange it. I completely understand your disappointment. Should you need assistance with your new unit, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 25, 2022
Reviewer name: Jordan
5 out of 5 stars
5 out of 5 stars review

Really Good TV

[This review was collected as part of a promotion.] TV is great. Easy to set up and install. Has all the apps needed for streaming. Keyboard is a little difficult and there can be a little lag time between pressing buttons and the cursor moving. It's a great affordable option for a high quality tv that is not breaking the bank.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 13, 2020
Reviewer name: ptsmitty
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] The TV was boxed well and was easy to set up. It has an excellent picture. The remote is easy to use, but could be designed a little more ergonomically for the controls that are used the most. For example, the DVR buttons (fast forward, rewind, pause, etc.) could be larger and located in an easier to find area of the remote than the very bottom. And the direct tune number buttons at the top of the remote are sometimes a little non-responsive. Otherwise, I really like this TV and all of its features.

Review from The Insiders
Helpful?6GUNJZNN8V5013625507287
Sep 15, 2020
Reviewer name: DJELLSB
5 out of 5 stars
5 out of 5 stars review

Best tv

[This review was collected as part of a promotion.] this is hands down the greatest TV I have ever had. Its beyond fast easy and amazing to watch. All the apps I watch on a regular basis is here and definitely looking at getting the 85in for my bedroom

Review from Samsung US
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Oct 12, 2021
Reviewer name: MoviesmySamsung
5 out of 5 stars
5 out of 5 stars review

Amazing Television

[This review was collected as part of a promotion.] My Samsung Crystal UHD TV is in the most used room of my home. Everything that is watched or listened to is streamed. Whether I am casting from my phone or through one of the many applications available or my computer. I always get the best quality picture and sound. I will be getting one for every room in my home as so should everyone who is buying a new television.

Review from Samsung US
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Sep 18, 2020
Reviewer name: Mark
5 out of 5 stars
5 out of 5 stars review

43" Class TU7000 Crystal UHD 4K Smart TV (2020)

[This review was collected as part of a promotion.] The TV was very easy to set up. Easy step by step hook up as soon as I put in WIFI log in and password it started to connect to Samsung channels. It was easy to set up all our streaming apps. The picture is great. I have it set up on the wall in the master bedroom and we only stream at this time. I also hooked the TV up to a small digital antenna. I was amazed how many channels it picked up, more then all my other TVs I have. It takes a few minutes to figure out the remote once it is done you can maneuver any where you want. I cant complaint about anything on this TV. I love my Samsung 4k Smart TV.

Review from Samsung US
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Oct 21, 2020
Reviewer name: JRSVICTORY
5 out of 5 stars
5 out of 5 stars review

Great Value

[This review was collected as part of a promotion.] Not being very tech savy, recently retired, this was the first tv I have purchased in many years. After some research my decision has been a good experience as the setup, operation and quality of the picture is well worth the money. And I didn't need to get my grandchildren to do it for me!

Review from Samsung US
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Oct 24, 2022
Reviewer name: debzski
5 out of 5 stars
5 out of 5 stars review

Great Picture

[This review was collected as part of a promotion.] This Samsung TV has a great picture and sound. Works great for streaming. The only downside is that there are only 2 HDMI ports. I had to purchase an A/B switch since cable took one HDMI port and the sound system took the other. Needed some place for blu-ray player and Fire stick.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287