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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
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4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (606)
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Showing 661-670 of 10,225 reviews
Jun 17, 2022
Reviewer name: FrankW72
4 out of 5 stars
4 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] We bought this TV to use on our patio. It looks and sounds great with the integrated speakers and has held up well so far. I do cover it when not in use and when there is a storm and haven't had any issues so far. It connects easily to our network and gives us a second living room. Couldn't be happier.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 12, 2022
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Audio Guidance works well

I'm a blind user and with my Samsung TV I am now able to use my TV with minimal help due to the Audio Guidance and Alexa. One thing I wish the remote had is a 30 second time jump button rather than needing to locate the screen time jump which takes quite a bit of navigation.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Hi JesseBond29, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung 4K TV! 

Sep 30, 2020
Reviewer name: becky290
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] I love this TV. We have always been a Samsung customer and this TV is even easier to navigate than older models. Set up is a breeze and even my kiddos have no problem running the remote. I love that they removed the really loud startup and shutdown noise of previous models. Super easy to link other apps making it easy to use. The picture quality is great on this TV and the sound is better than my older Samsung TVs. I've been using this TV to mirror virtual meetings from my phone and the sound/picture for this is amazing!

Review from The Insiders
Helpful?6GUNJZNN8V5013625507287
Feb 10, 2021
Reviewer name: Zens
1 out of 5 stars
1 out of 5 stars review

lemon

broke after 1 month. tv turns on and off by itself, apps are very buggy and stop working mid show. technician is coming in a few days and i'm hoping it will be fixed or replaced. i have a 32 inch samsung bought in 2020 and it works great, so very bummed this 50 inch is such a lemon.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Zens: I am very sorry that you are experiencing issues with your TU7000 TV and are currently waiting for a service appointment. We appreciate your patience. While you are waiting, you may want to try the following: 1) Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care 2) You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. Should you need further assistance even after your service appointment, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 21, 2020
Reviewer name: GroonMoo6
3 out of 5 stars
3 out of 5 stars review

Remote control

[This review was collected as part of a promotion.] Remote control does not change cable channels, does not work on Altice channels, guide option does not work, cannot change channels, volume and mute button does not work. Have to use cable remote to change cable station and sound. Picture is great though on Samsung and Netflix.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

GroonMoo6: Thank you for purchasing Samsung’s TU7000 TV and for your review. I am sorry to hear you are experiencing issue with your remote control. You may first want to check to see if your batteries are working. Next, you may want to contact your cable company to see if an upgraded box is available. Please also be sure that the distance between the cable box and TV is not too far apart. Then reset the connection of your remote by going to Source > Universal Remote Setup. I hope this helps. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 23, 2021
Reviewer name: MickM
5 out of 5 stars
5 out of 5 stars review

Excellent picture. Nice Features

[This review was collected as part of a promotion.] Replaced a 55" LG with TU700 65". Although the LG was only 3 years old its a world apart in picture quality as well as sound Being in my late 60s and yes, sorta hard of hearing, the Samsung sounded clearer and better defined. Easily accessible Apps makes Firestick all but useless. Thanks Samsung

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Shanii37
5 out of 5 stars
5 out of 5 stars review

This tv is from the heavens!

[This review was collected as part of a promotion.] I use my tv for streaming and gaming. There's nothing like sitting back and relaxing in front of a big tv with great quality. I'm also beast mode when it comes to gaming! This tv is so great I went and got another one for my living room! Now everyone can enjoy the fun and features.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 23, 2022
Reviewer name: john770
1 out of 5 stars
1 out of 5 stars review

This TV failed after 1year 2 months

[This review was collected as part of a promotion.] We liked and bought Samsung TVs in the past but we are very disappointed in Samsung with the last one we purchased. It failed after 1 year. The main board B94-16105B (versionYE02) failed 2 months after the year warranty. I went to several tv repair shops and searched the internet and no one still has the board and can't get one. They all carry main boards for all other Samsung models except this model (UN58TU700DFXZA). This model must have been a ''lemon'' but Samsung did not notified the public. Please let me know where I can purchase this board. (B94-16105B version YE02) or please give me a contact number as to how to order this board.

Review from Samsung US
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Aug 23, 2022
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Brand new tv with sound malfunction

[This review was collected as part of a promotion.] Bought a brand new tv, came home set up the entire thing to find out that the sound came with a problem. Need to put the volume more then 50 to hear something. Always had LG and the one time I make the switch this Happens.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi, paulnetojr, Thank you for sharing your experience with low volume on the Samsung TU7000 TV. I understand how frustrating it is when your product is not working as expected. I have a few setting adjustments for you to try that should help resolve your issues. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. 2) Adaptive Volume automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode. Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. For more help, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 21, 2020
Reviewer name: GoldenBoyD
5 out of 5 stars
5 out of 5 stars review

This TV is amazing!!

[This review was collected as part of a promotion.] This TV is amazing! Love how you can configure the apps how you want, how easy it was to set up the tv, and the quality. The quality is so great and crystal clear! Then my favorite feature is the game mode! I am a big gamer and this tv have such a great crisp and clean picture while gaming! I would highly recommend this TV to anybody!!

Review from Samsung US
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