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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 4,091-4,100 of 10,226 reviews
Oct 18, 2021
Reviewer name: Gamer
5 out of 5 stars
5 out of 5 stars review

The product bring all the needs a tv should bring

[This review was collected as part of a promotion.] Everything that show cases from the quality and resolution for netflix, The TV for gaming its the best for sound quality and high resolution with the new Xbox series S and the over all experience with this new devices make it all easier and enjoyable.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: KIMATU
5 out of 5 stars
5 out of 5 stars review

SAMSUNG UHD

[This review was collected as part of a promotion.] This tv is great ! My PS4 is hooked up to the tv and turns my tv on when PS4 is starts which makes everything a lot easier ! The gaming is amazing , keep up with the frame rate with no lag , and just looks great! Also the interface is so easy to use , not complicated at all , has some amazing features and can be customized to you're liking ! I would definitely recommend this tv to family and friends !!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: BADREMOTE
3 out of 5 stars
3 out of 5 stars review

Good picture, Slow remote and response time

[This review was collected as part of a promotion.] The TV works fine. it has a good picture. The remote function however is terrible. It takes several seconds after the button you pushed registers with the TV. Often you aren't sure if it the button worked so you press again and then it jumps all over. The sounds quality is fine. Again, the accessibility with the remote and the function of the main menu is one of the worse I've experiences with a TV and is a deal breaker. I wouldn't buy another one.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi there, Thank you for your review and purchase of the TU700D TV. Please know we are here to help. I recommend ensuring that you have the latest Firmware. To do so, go to Settings> Support> Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 16, 2020
Reviewer name: Lightasafeather
5 out of 5 stars
5 out of 5 stars review

Winner!

[This review was collected as part of a promotion.] Man, this tv is light as a feather. Perfect for mounting ! And only one cable to fish! Apps allow you to get rid of all those cable and streaming boxes. Alexa enabled, and the image quality made this THE best TV purchase I have ever made.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 6, 2020
Reviewer name: Tanaay
2 out of 5 stars
2 out of 5 stars review

Major issues with software version

the tv kept loosing connection to the internet every time it was powered off. i had to reset my network settings and add my wireless network every time i powered on. experienced this problem from the second day of use and decided to return right away.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Tanaay: Thank you for sharing your review of the Samsung TU7000. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment. It is possible that your unit was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down. Again, my sincerest apologies. We hope to regain you as a customer in the future. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

May 19, 2022
Reviewer name: MrWaternews
5 out of 5 stars
5 out of 5 stars review

TV that I bought last year

[This review was collected as part of a promotion.] I needed a new TV and now Samsung is flagship brand at most retailers so I looked at a few different models and saw one that met the few things I needed and have loved it since then. One thing I like about this TV is that it automatically labels the inputs to what the device is that connected to that input, another thing would be the free television app because cable is really expensive and even more so if you're barely ever using it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 10, 2022
Reviewer name: PGbellamoi
5 out of 5 stars
5 out of 5 stars review

Excellent Viewing Experience

[This review was collected as part of a promotion.] I retired a decade ago and wanted a Smart TV with access to internet, when I realized my laptop computer was dying and I was concerned that I couldn't afford both a TV and a computer on my fixed income. I share my computer knowledge voluntarily with other seniors and it's easier to teach internet basics on a 50" screen. My Samsung Smart TV interacts with my S20 5G phone, so I can use the DeX app without attaching my DeX Docking Station. This is perfect for viewing items on large screen instead of a smartphone, tablet or laptop. While I see enjoy viewing my streaming apps, photos and videos; this TV has allowed me to enjoy my favorite naturescapes, music apps and YouTube videos with friends and family. I also had the pleasure of seeing my great nephew make football history at his high school online by connecting with live streams of his games. Never thought I would use a TV to attend a graduation or funeral but this TV kept me connected during the quarantine at the start of the pandemic. The picture is so large and clear it looks like the people on the news are speaking directly to you. Even old movies and TV shows look great. I used to have cable but couldn't afford it and changed to OTA antenna and internet router. The picture is even better now without cable. Thanks to SmartThings, I can turn the living room TV off from my bedroom; if I forget to turn it off beforehand. I really enjoy having this TV. It has improved my quality of life.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 15, 2020
Reviewer name: MrGTeach
4 out of 5 stars
4 out of 5 stars review

Nice TV for the price.

[This review was collected as part of a promotion.] Great looking TV with a pretty good picture. Only flaw is it should be 240hz for motion clarity. Then it would probably be twice as much so it is a reflection of the price in a way. Overall a nice TV for the price.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 1, 2020
Reviewer name: Daniel
3 out of 5 stars
3 out of 5 stars review

Good TV, hobbled by constant Wifi disconnects

tv is good, although i am seriously considering returning this 3-month old tv because the wifi connection is constantly dropping now. it was working fine, but now i'm noticing it can't connect after i turn the tv off for the night. the next morning it sees the wifi but isn't able to connect. searching online comes up with many people having this same issue, with no fix by samsung thus far. i would seriously consider if the need for a samsung tv is worth this hassle. it isn't 1995 anymore; fix the problem!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Daniel: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Version 1301.5 is now available on the Samsung website Support page for your TU7000 model. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jul 27, 2022
Reviewer name: CEOHeartofthesky
5 out of 5 stars
5 out of 5 stars review

The Smartest And Easiest Tv

[This review was collected as part of a promotion.] This TV is the easiest and most user friendly that I have ever owned. This TV was even easy for my mom who's not so "tech savvy " to figure out on her own. Don't tell her that though I'd get in big trouble if she heard that lol. The ability to play my photos on screen and all of my digital media makes it that much cooler not to mention the picture itself is clear and so vibrant. Gaming is easily hooked up and the remote control is self explained with everything clearly displayed. All around awesome! It recognizes my Amazon Alexa and my Google home. It rocks!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287