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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 3,881-3,890 of 10,226 reviews
Oct 26, 2020
Reviewer name: Kranberie
3 out of 5 stars
3 out of 5 stars review

Great picture, poor connection.

[This review was collected as part of a promotion.] I loved this tv, at first. The picture is great for the price. But, after a while, it started losing connection to my wifi network. The tv would work, technically, but I would lose all "smart" functions. It would go weeks at a time, refusing to connect to my network; then, I'll turn it on, and it just happens to connect. It's very frustrating, because I really do like this tv.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Kranberie: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. Ver 1401.7 is now available. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. For further assistance or service, please contact us via any of the following options: 1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Aug 23, 2022
Reviewer name: Megmeggermeg
5 out of 5 stars
5 out of 5 stars review

Christmas gift to myself 2021

[This review was collected as part of a promotion.] Love that Samsung is compatible with Apple TV and Apple Music as well as all the streaming apps since I don't have cable. Love the Samsung tv channels as well, ex chive tv on all day in the background. Great picture and easy set up looks great in my living room

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 5, 2020
Reviewer name: Watchdisney
4 out of 5 stars
4 out of 5 stars review

We are happy with it. No complaints

[This review was collected as part of a promotion.] Fair price for a very nice TV. Had to replace another perfectly good Samsung 55" with this one because Disney+ wasn't compatible with that TV. The only reason I am giving it 4 stars is because I now don't trust that it will stay current. The Samsung it replaced is less than 5 years old, still works perfectly but didnt keep up with changing technology.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Samsung1Fan
5 out of 5 stars
5 out of 5 stars review

This is an amazing product

[This review was collected as part of a promotion.] I have had all kinds of brand of tv. Honestly, Samsung is the best I have used. they make everything easy to use. I can download any apps I want with no restrictions. It's the best, I would truly recommend it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 15, 2020
Reviewer name: Chase24thedog
5 out of 5 stars
5 out of 5 stars review

Best picture I've had in years

[This review was collected as part of a promotion.] I can see and read the words clearly from 8 ft away which is a really big deal for me because I'm low vision almost legally blind. first time smart TV so a little bit of a learning curve with the remote but very happy

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 18, 2023
Reviewer name: Cassidy
1 out of 5 stars
1 out of 5 stars review

Functionally useless TV -- 2nd review

this tv does not work. insanely slow and laggy, constantly have to unplug and replug to get things to work, excruciating waiting for it to switch between apps and connections. soundbar that pairs with it finds new and exciting ways to not connect to it all the time. my other samsung that's 10 yrs older works so much better. piece of crap. terrible ui

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Cassidy, I’m sorry to hear about the issues you’re experiencing with lag and connection issues on the TU7000 TV. Please know we are here to help. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary. Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you continue to have issues, please call us so we can better support you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 5, 2021
Reviewer name: Samy123
5 out of 5 stars
5 out of 5 stars review

Quality TV was unbelievable great

[This review was collected as part of a promotion.] This product has really awesome When you want to find a way to do something on your Samsung TV, it's essential to know the model and generation of your TV. However, if you're not very tech-savvy, this can be easier said than done. That's why we're going to show you how to do just that. As you'll see, the model number can reveal much more than the production year.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 15, 2020
Reviewer name: NaeBaeX
5 out of 5 stars
5 out of 5 stars review

Love love love

[This review was collected as part of a promotion.] I love my Samsung tv. I use it for gaming and Netflix mostly , it also comes with its own channels which I thought was pretty cool . Picture quality was the best I saw of all the brands and I now know to stick with Samsung if I want quality.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 27, 2022
Reviewer name: PicturePerfect23
5 out of 5 stars
5 out of 5 stars review

Samsungs TV's are the best

[This review was collected as part of a promotion.] This TV is absolutely hands down the best of the best. The picture quality is amazing it makes me fill like I am inside of the screen and that the image is coming alive. The sound along with the tv and not even using my speakers are great quality. There is no other TV in my home besides Samsung. The product is the best, the instructions to set up all of my apps and the live streaming it all went easy peezy. Great product Samsung keep up the good work and with great quality.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: Skipster
4 out of 5 stars
4 out of 5 stars review

Pretty good tv overall

[This review was collected as part of a promotion.] I am mostly happy with this tv, it didn't come with very much internal memory so anyone loading apps on it may be disappointed. It constantly forgets the Roku device on HDMI 1 so I have to soft reboot it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287