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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 3,841-3,850 of 10,226 reviews
Dec 13, 2023
Reviewer name: Amelia59486
5 out of 5 stars
5 out of 5 stars review

Love our new TV

(This review was collected as part of a promotion.) The picture quality is fantastic! High contrast ratio and great reflection handling. Crisp colours and good responsiveness. We don't game on it, but constantly watch dimly-shot movies/tv and it's the best tv we'd had for that.

Review from Caddle
Helpful?6GUNJZNN8V5013625507287
Mar 26, 2021
Reviewer name: snyder
4 out of 5 stars
4 out of 5 stars review

Meh

only but big down fall is when i want to stream something a day later i have to reset the tv by holding down the power button on the remote for a few seconds. guess the tv cant stay attached to the router to keep an internet connection over a few hours while its off. oh well, ill have to live with it i guess..

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 5, 2022
Reviewer name: BBailey
5 out of 5 stars
5 out of 5 stars review

This product has great features and tons of apps!

[This review was collected as part of a promotion.] The whole family enjoys this tv from the kids gaming and watching movies to me and the wife watching movies and tv shows in full 4K with brilliant and vivid colors. It has tons of apps already installed and you can download more. This is probably the best tv we have purchased and is super easy to use. I highly recommend Samsung for anyone looking for a great TV the whole family can enjoy and that is built to last and comes with all the great features you would want on a new 4K smart TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 3, 2020
Reviewer name: Rayz
3 out of 5 stars
3 out of 5 stars review

Frustrating!

honestly i dont know what to think. when i bought this tv i though it waa going to be a big upgrade to my 15 year old tv. when i first took it out the box i noticed something was wrong. images looked a little pixelated. but it fixed it self in a few weeks. now the only problem i have is the colors and its so annoying. i currently have natrual mode and its ok if it were to be brighter i would love it. but its so dim than the other options. it makes almost every scene dark. ive tried to contact samsung and they dont help me at all. my older tv has better colors than this. i dont even want to watch stuff on my tv at this point because im not getting the good quality. not sure if its just this model or what. and yes i have tried changing settings!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Apr 18, 2021
Reviewer name: Mallory
4 out of 5 stars
4 out of 5 stars review

Love everything about Samsung

[This review was collected as part of a promotion.] Easy setup, great options need to turn off settings that collect data unless you want tv to listen and or watch you if camera present cones auto on everything else preference Samsung wish they make a house and car I'll buy it for sure Samsung hands down every time

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Mikes55
2 out of 5 stars
2 out of 5 stars review

not impressed, not very happy

[This review was collected as part of a promotion.] TV on many channels is to dark and difficult to see....settings do not improve this, remote is inadequate and poorly designed and difficult to instigate.....often have to turn TV off for a while to get it to respond a bit better

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Mikes55, We appreciate your review of the TU7000 TV's image quality and remote. Please know we are here to help and have a few recommendations to improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, if the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. If you continue to have issues, please give us a call so we can better assist you. Contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 18, 2020
Reviewer name: ABAB
3 out of 5 stars
3 out of 5 stars review

Great TV, but network and app difficulty

i bought this tv and the picture is great; however, every time i turn it on, i have to reconnect it to the network. i have three other samsung's in the house and i do not have this issue with the other ones. sometimes, i am only able to access the samsung plus app. it will not allow me to access netflix, hulu, youtube, etc. i will turn it on and off and it still will not let me access it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

ABAB: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 12, 2022
Reviewer name: David
1 out of 5 stars
1 out of 5 stars review

Only lasted 11 days

i bought this tv took it home and hooked it up and within 9 days the color started fading and washed out. took it back immediately. second one of the 7000 series that has done this to me in the last 4 months. the first one lasted 2 months and i couldnt take it back. very upset!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi David, We appreciate you sharing your experience with the Samsung TU7000 TV. Samsung prides itself on our great products, and we are here to help you. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please allow us to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 24, 2022
Reviewer name: ChristianUser
4 out of 5 stars
4 out of 5 stars review

Really like this TV, fantastic for my bedroom

[This review was collected as part of a promotion.] For various reasons I had to purchase a new TV for my bedroom. I was not looking at spending a lot of money and did not want one much larger than this one. It has an amazing picture. By far the best picture I have had so far in my life (I have not owned some of the most expensive TVs on the market and had a budget). I would highly recommend this TV for the average user. I have an inexpensive sound bar and it is connected to the optical output of the TV. The sound comes through very nicely. The only reason I did not give it 5 stars is because the Samsung menu navigation seems to be slow. Granted I have it over wireless rather than wired. But my roku over the wireless was faster and more responsive. Other than that I really like this TV and am very satisfied with the experience. I am not a big channel surfer, but do like a more 'peppy' menu.

Review from Samsung US
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Oct 13, 2020
Reviewer name: ManteuffelS
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I've been using this TV for a month now and I love it! The picture quality is great as is the sound. I love the quick buttons on the remote giving me easy access to Netflix and other aps. I also love that Samsung removed the loud power on/off sound of previous models! Great TV for the price.

Review from The Insiders
Helpful?6GUNJZNN8V5013625507287