Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA forSamsung! MOUNT IT
the best tv to date that ive purchased. has own apps to download, has own tv network if you dont have cable , screen mirroring with phone. android product but works flawlessly with apple products (iphone 11 and apple tv ). has a smart tv app where you dont even need the remote that comes with, use your phone to change channel, volume, etc. great picture quality with options to change from game to movie. get you one asap
Overall experience
[This review was collected as part of a promotion.] I am extremely happy with the decision I made purchasing this TV. Picture quality is amazing, sound of the tv, amazing. The only issue I have with the TV is the delay with the remote. When looking for something to watch, as I press the buttons on the remote, there seems to be about a 3 second delay before the tv responds. Other than that, I absolutely love it.
Would NOT recommend
went with samsung because its a popular suposedly high end brand, i dont notice that much of a better picture than cheaper brands. the set up was annoying, it recomended thag you use the app as the “easier set up” download and app, set up an account, then it still wasnt working right. the app itself is awful, opnly tv app i have seen thag doesnt open a keyboard when searching something. after set up the entire menus and changing sources is annoying, annoying menus stay on screen excessively long. biggest issue is being my bedroom tv you need to go through 4 sections of settings to find the sleep timer… really wish i hadnt disposed of the box as it would be being returned for sure.
Hi James, Thank you for purchasing the Samsung TU7000 Crystal UHD TV and for sharing your review. I’m very sorry for the difficulties you’ve experienced with your TV’s setup. We completely understand your frustrations, and we are here to help. To assist you in the learning the various features, functions, and settings of the TV, you can download the full user manual directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the TU7000 under Crystal UHD TVs. Additionally, you can find other guides and manuals to further assist you with your TV’s features. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions
Amazing Quality
[This review was collected as part of a promotion.] This TV is amazing for the price. Beautiful picture that is as crisp and clear as you could possibly need. You cant hardly beat this series of TV for the price, and you can never go wrong with any Samsung product.
Glitchy software
pandora often needs a restart after extended listening, the 'still listening?' button alone doesn't get it. pandora also plays same song twice frequently, which has never happened to me on any other device. had to factory reset after one week because no apps would work, tv just kept jumping back to hdmi input when i tried to run any app. hoping it gets better, the pandora problems are livable, but the factory reset is a terrible nuisance.
Tv user: Thank you for choosing the TU7000 Crystal UHD Smart TV and taking the time to share your experience. I apologize for the inconveniences you have had with your apps not working properly. You can try cold booting your TV, updating your TV's software, deleting, and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. You can search online for ‘Samsung Support TSG01003027’ for step-by-step instructions. If you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions
Excellent Quality
[This review was collected as part of a promotion.] I updated my TV not knowing what a drastic improvement of tv reception I was in for! It is a shame all programming is not at least 4K! What a difference! My wife, the kids and I watch alot of animal and nature programming and this Tv is perfect for such programming! The photos I posted are taken with my cell phone right off my Samsung Crystal UHD tv
This product is alright..
[This review was collected as part of a promotion.] I am rating this product as 3 stars because, I haven't even had my tv for a year and it has already gone out. Supposedly it has a malfunction that many users have where the screen goes black and wont turn back on. I love Samsung but, the tv was a disappointment.. The worst part is that I will be out a tv for at least a month waiting on a replacement.
HI Vanilla97, We appreciate your feedback and patience while you await a warranty service appointment. In the meantime, if you have not already, please try the below troubleshooting steps to possibly resolve the issue. 1. Press the Home button on the remote. If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal. If the menu does not appear, the TV may be having power issues. Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In everyday use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power). 2. Confirm the TV is set to the same source as the external device. For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1. If the TV is set to the correct source but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced. After you've reconnected the external device, could you turn it off and back on? 3. Test the HDMI cable. Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not. If your model does not have this test or is not connected by HDMI, skip to the next step. The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords. To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says, the cable is bad, replace the cable. Service is not required. 4. Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Beautiful TV for the Value
[This review was collected as part of a promotion.] My TV is little older but same family and is Curved. Picture quality is amazing and we use it for hi-def streaming movies and shows, gaming, and music. It's 4k delivers a crisp beautiful picture quality and stunning graphics.
Great screen quality
[This review was collected as part of a promotion.] So far I have only used the tv for streaming services but the quality of the image is amazing and the sound is great. I have yet to play games on it but I can't wait to see how it holds up with that.
Great upgrade!
[This review was collected as part of a promotion.] I was apprehensive in purchasing a new tv being the one being replaced was still functioning. However, I needed an upgrade in order to stream certain programming. I'm so pleased with this tv! The picture, the display options, the sound and clarity are immaculate!!! The thin edge bordering gives more visibility! The additional features are a plus...I don't believe I've figured everything out!!! I'm glad I took the leap to purchase!