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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 3,631-3,640 of 10,226 reviews
Aug 23, 2022
Reviewer name: Derek12345
1 out of 5 stars
1 out of 5 stars review

Dark Spots When White Or Light Colors

[This review was collected as part of a promotion.] This TV developed 2 sets of dark spots when the image is white or light colors. This really takes away from my ability to enjoy this television. It was so close to the end warranty, it is very disappointing.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Derek12345, Thank you for purchasing the Samsung TU7000 TV and for sharing your experience with your TV not displaying properly. You may want to try the following troubleshooting steps: 1. If any external devices are connected, check all input cable connections 2. If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (which looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 15, 2020
Reviewer name: Jake
5 out of 5 stars
5 out of 5 stars review

Outstanding Picture Quality

[This review was collected as part of a promotion.] Clarity and color saturation gives terrific picture quality for both live performance and movie/video streaming. Wonderful for live action such as sports programming or other hi-speed action in news broadcasting.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: Videoman
4 out of 5 stars
4 out of 5 stars review

Very thin and elegant design

[This review was collected as part of a promotion.] The initial tv had issues it did not capture channels lots of pixilation and channels did not stay in one place...I exchanged it and, this one is excellent video quality and it works great. Sound quality needs improvement...too shallow otherwise very happy with unit

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 27, 2022
Reviewer name: Jplus8
5 out of 5 stars
5 out of 5 stars review

An exceptional Tv

[This review was collected as part of a promotion.] This tv is in my living and when people come over it's the first thing they see. Because it's so large they are constantly commenting on how clear the picture is and how nice the tv is. I have Samsung televisions in almost every room. I'm obsessed with how amazing the picture quality is and the smart hub is so accessible. My younger children are able to easily maneuver the smart hub and access their desired apps. Definitely recommend Samsung over any other television brand. I just need 2 more tvs to fulfill my family's needs lol. One in the basement for my kids gaming would be awesome.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 6, 2020
Reviewer name: thebuyerpr
4 out of 5 stars
4 out of 5 stars review

Almost a perfect Smart TV

[This review was collected as part of a promotion.] This TV has 90% of the features I was looking for: affordable, smart, beautiful display, energy efficient, auto-brightness, etc. However, it desperately needs a bunch of new apps to watch all of my favorite TV shows from my cable subscription. I think I will have to buy an Apple TV or Amazon Fire stick to get what I'm still missing.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 16, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

So Glad I Bought This Televison.....

[This review was collected as part of a promotion.] I was out food shopping and running errands one night. Buying a television was the absolute last thing on my mind. I happened upon a store that made a special purchase of the Samsung TU7000 65" UHD TV's, for a really nice price. I took a few pictures of it and sent it to my friend who is an electronics expert. I asked him what he thought of it, and I was not ready for his answer.....he said "what do I think of it"? "I just bought the exact same TV, at the same price for myself". What are the chances? Well that was all I needed to know. What a great TV!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 17, 2020
Reviewer name: turtles
4 out of 5 stars
4 out of 5 stars review

BEST INVEST DURING THIS COVIC ERA

[This review was collected as part of a promotion.] never had a samsung tv after friends recommended this tv to me and how I could u the smart feature from my samsung 9 to mirror screen my content I'm a very happy man I will upgrade to a 65 once I could ....that sound bar will make my room rock

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 22, 2020
Reviewer name: Sydney
2 out of 5 stars
2 out of 5 stars review

Glitchy

this tv hasn't worked well at all and i've only had it for 2 weeks. expected a brand new tv to work amazing for at least that amount of time. periodically won't load my apps, like hulu for example, and makes me reset my tv in order to get any of them to work, which in turn makes me have to re-enter all my info. shuts off randomly and wont turn back on for 10 min. screen flickers on certain apps/channels and wont ever go away. the color of everything on the screen turned green for a whole day, nothing fixed it until it just stopped the next day. the list goes on and on, definitely disappointed.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Sydney, I am sorry that you experienced multiple issues with your TU7000 4K Smart TV. If your TV has recently auto-updated its firmware, several of these issues should have been fixed (i.e., the color glitch your experienced). After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is still flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer. Settings > General> Eco Solution> Ambient Light Detection Settings > General> Eco Solution> Power Saving Mode Settings > General> Eco Solution> Motion Lighting Settings > Picture > Expert Settings > Contrast Enhancer Run Picture Test. When the tested image quality is normal, check the signal of the connected device. Settings > Support > Device Care > Self Diagnosis > Picture Test I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 28, 2020
Reviewer name: Shopper123456789
4 out of 5 stars
4 out of 5 stars review

Reliable, but UI could be better

[This review was collected as part of a promotion.] Good picture, quick to turn on and I like that when I turn on an input (such as a console) the TV will automatically turn on and switch to the correct input. Only thing I have noticed it from time to time the screen will begin flickering rapidly. It's not super noticeable but can be annoying. It's always been fixed by just unplugging and plugging it back in however. The smart hub is alright, but it's really not that great in terms of user experience. It doesn't have a section for your recently used applications and never has suggested applications for you. You have to manually navigate to the application you want every single time. Overall, it's much easier to just use a FireTV stick or a similar product since the UI is so much better.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 16, 2022
Reviewer name: Noran
1 out of 5 stars
1 out of 5 stars review

This TV doesn't work

this is a terrible tv. i wish i could give it less than one star. do not buy this tv you will have a ridiculously expensive paperweight. this tv will not even let you read and accept the terms and conditions saying the server is under maintenance. if you buy this tv you will never be able to watch tv or stream on it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Noran, We appreciate your review of Samsung’s AU8000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor