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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 3,631-3,640 of 10,219 reviews
Jul 23, 2021
Reviewer name: MicksPicks
5 out of 5 stars
5 out of 5 stars review

Great TV, easy to set up and great options

[This review was collected as part of a promotion.] I bought this TV to replace one in our living room as our main TV. It was easy to mount to the wall, and when I turned it on, it guided me through setting up Hulu, Netflix, and Disney +. All were super simple with QR codes to follow. The whole process from taking it out of the box to having it set up took about an hour. The options for configuring your TV are also easy to use, despite having a ton of options to choose from. Overall, it's a great TV. I wish I could give it 4 1/2 stars as the picture seems pretty dark. I have worked on the settings by adjusting the contrast and brightness, but it's still pretty dark.

Review from Samsung US
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Aug 22, 2022
Reviewer name: Techlife
5 out of 5 stars
5 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] I'm disabled and my TV is my lifeline. This TV is so user friendly! It connects with all your systems easily and is easy to get to more technical settings if you need to access that. You can I have an older sound bar and it connected to that without problem. Picture is phenomenal! Great sounds from the TV alone if you don't have a separate sound device as well!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 14, 2022
Reviewer name: PH
3 out of 5 stars
3 out of 5 stars review

Sound issues after only 3 months!

SOUND: Owned it not even 4 months and Having sound issues. Sound get very very soft (no, I don't have the soft leveling on) then other times it will get loud and very scratchy sounding. I have to turn off and back on again to have it sound normal again. PICTURE: It's great so far. IS THERE A FIRMWARE FIX FOR THE SOUND???

Helpful?6GUNJZNN8V5013625507287
reply from Samsung

Hi PH, Thank you for your feedback on the TU700D TV's sound quality. Please know we are here to help you and have a few recommendations for you to try. First, please ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, please check these Sound features to see if enabling or disabling them solves your issue with inconsistent sound. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume.2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound.3) Several Sound are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Aug 22, 2022
Reviewer name: Wolfee1969
4 out of 5 stars
4 out of 5 stars review

Decent for the price.

[This review was collected as part of a promotion.] Home use, streaming and Ota. Screen clarity is decent for entry level, could be brighter. Menu settings are easy to navigate and the processor does a decent job controlling functions. Annoying that app menu pops up when turned on. Internet browser works well even though no physical keyboard or mouse. Can stream video through browser which is nice. The onboard sound is decent with full tonal quality and richness. Recommend turning bass down as there is distortion when playing action scenes. Optical works well. Volume is obviously fixed in this setting and receiver volume must be used. If tv speakers are used when using optical, there is a chamber/hall effect that is Annoying. Turning down tv will remedy. Remote works well but button feel and layout in dark room settings is cause for many mis presses on remote unless you can memorize the lay out by feel. Have owned the 65 and 55 models about one year. Longevity remains to be seen. Overall, for this price point there are options with a brighter picture. Vizio comes to mind. However the sound on that brand is lacking and if not internet connected a message appears center screen telling you to connect to internet and will not go away on ANY source. And as of 1 year ago, there was no way to turn this notification off. Overall, am satisfied with both purchases.

Review from Samsung US
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Oct 21, 2020
Reviewer name: HappySamsungTeacher
5 out of 5 stars
5 out of 5 stars review

Cafeteria Lifesaver

[This review was collected as part of a promotion.] We purchased our tvs to hang up in the high school cafeteria to give our students something to do while they ate during the pandemic since they cannot sit close enough to talk to each other. The students have loved them! No matter where they sit, they are able to see a clear perfect picture. This has made a huge impact on keeping students in their seats and quiet. The picture is clear, the sound is amazing, and the apps that come on it standard allow us to watch almost anything without having to purchase cable.

Review from Samsung US
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Oct 21, 2020
Reviewer name: Ryan
2 out of 5 stars
2 out of 5 stars review

Has trouble with internet

[This review was collected as part of a promotion.] I have had no issues other than it has trouble staying connected to wifi. I constantly have to restart my router and TV and re-enter my wifi password. I know it isn't my internet because other devices are just fine. If this issue was resolved the TV would be 4.5/5 stars for me.

Review from Samsung US
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reply from OBA

Ryan: Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings >Support> Device Care> Self Diagnosis> Smart Hub Connection Test 4) Please be sure you have the latest firmware update which enhances network connectivity. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 24, 2021
Reviewer name: Mistersauga
5 out of 5 stars
5 out of 5 stars review

Great Value, easy Set up

My TV just died one Friday night, it was only 4 years old, so buying that brand again was not an option. Having only one TV and spending so much time at home during the pandemic, replacing it was a priority. I decided on this Samsung due to support for Apps and the Google ecosystem. I am a Samsung phone user and my other device is a Chromebook. TV works great, easy setup with the app, lots of apps for all your services. Hope this one lasts more than 5 years!

Review from Samsung Canada
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reply from Operations

Thank you, Mistersauga! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Oct 6, 2022
Reviewer name: HappilyBinging
5 out of 5 stars
5 out of 5 stars review

Awesome Color Quality

[This review was collected as part of a promotion.] We've been using this set for a few months now and still admire the color, picture clarity and the panoramic view. Not a single issue so far and the sound is great too ! I will definitely recommend this model for the value we got for the price.

Review from Samsung US
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Oct 22, 2020
Reviewer name: Travelgirl2000
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] The setup of the TV was easy and only took a few minutes. I did add a Roku player for streaming. The clarity of the TV was one of the reasons I made the purchase and the size is just right for the room.

Review from Samsung US
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Jan 19, 2021
Reviewer name: AgeShan
5 out of 5 stars
5 out of 5 stars review

LOVE THIS TV!!!!!

we purchased this a little weary based on a handful of reviews, we decided to go for it seeming there are many more 5 star reviews than anything with such a great price?! we were able to finance through afterpay which made it way affordable ! we have had it for a few weeks and we love it! the remote is slim & small, navigating is so easy and when it comes to downloads, forget about waiting forever!!! i even downloaded the app on my phone and am able to access everything the remote can! we use our hotspot to stream youtube, pandora, netflix and more!! also have an antenna connected and this tv picked up way more channels than the other ones we have had! kudos to samsung for another excellent product! you will not be disappointed!

Review from Samsung US
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