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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 3,611-3,620 of 10,226 reviews
Jul 19, 2022
Reviewer name: Marsspace
4 out of 5 stars
4 out of 5 stars review

This product's video quality and ui are amazing

[This review was collected as part of a promotion.] The product is nice and I like all its features, but the problem I have been having with it is sometimes when I start it up it starts lagging then freezes for a solid 2-4 minutes, although its not often it is really annoying when it does happen. So, overall I give this product a 4/5.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Marsspace, Thank you for your review of the Samsung TU7000 TV. We are happy to hear you are enjoying your new TV. Samsung prides itself on high-quality products and an excellent customer experience. Please know we are here to help you! To help with lagging and freezing, please try the following troubleshooting steps. First, let's ensure your TV is running the latest available software. To do so, head to Settings>Support>Software Update, and then you can easily update from there if needed. Next, You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Aug 10, 2022
Reviewer name: SamsungTVsupporter
3 out of 5 stars
3 out of 5 stars review

Worst samsung remote ever!

[This review was collected as part of a promotion.] Overall I loved this tv when first purchased. Loved the "curve", size, features etc. BUT, over time (about a year) my samsung tv has developed a vertical "ghost band" near the middle of the screen. Sometimes I can see it within the tv program, sometimes I don't notice it, BUT it is always there. Very disappointing to say the least. And the remote?? worst ever. Often hit the wrong button because the "active" use buttons are too close together. One minute I am watching hulu live and I want to fast forward and the next I am out of hulu and into the home app screen... I have to log back into hulu to pickup where I left off. UGH!! Would I buy samsung again?? not really sure anymore.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi SamsungTVsupporter, We are sorry to hear that you are having issues with a ghost band in the middle of your screen. Please know we are here to help you. Please try the following troubleshooting tips to help solve this issue. First, let's make sure your firmware is up to date. To do so, head to Settings > Support > Software Update. From there, you can easily update if needed. Next, 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can choose Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the image a second time. 2. Determine if lines are appearing during the Picture Test. Look for a line or lines on the screen during the Picture Test. If there are no lines, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines. - If the lines still appear after replacing the cable, troubleshoot the external device. - If lines appear during the Picture Test, proceed to the next step. 3. Request service if lines appear during the Picture Test. If you see lines during the Picture Test, please visit our Support Center to request service. When calling, ensure you have the TV's model code, software version, and serial number. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 28, 2022
Reviewer name: Chiree815
5 out of 5 stars
5 out of 5 stars review

My only television.

[This review was collected as part of a promotion.] This might be crazy. But I've never on the television of my own. When I was in the store I seen this television and was like why not. It was one of the best choices that I have ever made. The surroundsound on this television is amazing. The picture quality of a great movie it's like you're there up close in center of all the live action. I would not trade this television for any other. Because in my mind I don't get no better. Also my daughter got a gaming console from her grandparents this past Christmas. It is like one of the best things ever . She can play her game on the tv and it is great. Samsung I just wanna let you know that you guys showed out we're making this TV. Thank you.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Mar 20, 2021
Reviewer name: Not ME
1 out of 5 stars
1 out of 5 stars review

BAD BAD BAD

it will not update. i have great wifi. tv shuts on and off by itself. my apps will not work. never had a problem with prior tvs. dont tell me to clean device. will not work properly. it freezes constantly. i just recently purchased this thing. really not a good television. paid arm and leg for this thing.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: MissP
4 out of 5 stars
4 out of 5 stars review

Love the features!

[This review was collected as part of a promotion.] I took a leap and purchased a Samsung tv for my office space and I do not regret it. The size and quality are great and I absolutely love the features. Ambient mode, samsung TV, all of the apps, and the integration is seamless with my other devices.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 15, 2023
Reviewer name: Alwaysweet10
4 out of 5 stars
4 out of 5 stars review

Yes

Bright and crisp. Love everything about it. Easy to plug in and watch. Wish there was another HDMI third port so took off a star. Great TV and am liking the one in all remote for all my devices. It found all of my devices easily and was very intuitive.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 24, 2021
Reviewer name: Mistersauga
5 out of 5 stars
5 out of 5 stars review

Great Value, easy Set up

My TV just died one Friday night, it was only 4 years old, so buying that brand again was not an option. Having only one TV and spending so much time at home during the pandemic, replacing it was a priority. I decided on this Samsung due to support for Apps and the Google ecosystem. I am a Samsung phone user and my other device is a Chromebook. TV works great, easy setup with the app, lots of apps for all your services. Hope this one lasts more than 5 years!

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Thank you, Mistersauga! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.

Jun 11, 2022
Reviewer name: SamsungHouse
5 out of 5 stars
5 out of 5 stars review

Great Performance

[This review was collected as part of a promotion.] We bought our Samsung 55in 4k TV almost 2 years ago, and we have yet to have any sort of issues with it. It has always been reliable, fast, and easy to use. It must also perform its own maintenance because I have never even needed to do any updates or anything to keep it running smoothly. We are happy with our purchase and I would recommend.

Review from Samsung US
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May 25, 2022
Reviewer name: Jetman
1 out of 5 stars
1 out of 5 stars review

This product had great features.

[This review was collected as part of a promotion.] The first TV lasted 18 months before it stopped working. Then the second TV same model but newer one lasted 20 months, horizontal lines at the bottom of the screen. So guess I won't be purchasing another Samsung TV. But they do have nice features.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Jetman: Thank you for sharing your review of Samsung’s TU7000 TV. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. Please feel free to reach out to Samsung Customer Support with any further comments, concerns, or suggestions you wish to share. If given the chance, we would love to make things right. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Advisor  

Aug 7, 2022
Reviewer name: Jecruz5
4 out of 5 stars
4 out of 5 stars review

Great, clear TV

[This review was collected as part of a promotion.] It's a great TV for our living room and its color accuracy is very good and is clear enough to see with indirect sunlight reflecting off of it. Haven't had any issues with the TV. The one thing I would improve on is the software which can make the TV feel a bit slow, but if you're using external smart hardware you'll be fine.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287