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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 3,561-3,570 of 10,219 reviews
Jul 23, 2020
Reviewer name: Jennifer Lynn
2 out of 5 stars
2 out of 5 stars review

Having singal issues, even after full reset of TV

i'm not sure what is going on, we exchanged my lg tv for a samsung thinking it was the tv itself. we would be wacthing tv and all of a sudden, the hdmi would lose signal. this is an ongoing problem and i'm not sure how to fix it. i even got one of those flex boxes through comcast to see if it would make a difference and it didn't. would give it more better rating but this issue i keep having with the hdmi signal is really getting on my last nerve. not sure what i can do to keep this issue from happening again. i've tried google searching and i'm not able to find any answers as to why this keeps happening or what i can do to fix it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Jennifer: Thank you for purchasing Samsung’s TU7000 TV. I am sorry to hear that you are experiencing issues connecting with your HDMI connection. Please try the following troubleshooting steps: 1) Power off all HDMI devices connected to TV 2) Disconnect all HDMI cables from TV 3) Power off and unplug the TV's power cord from the wall outlet 4) Press and hold the TV power button for 30 seconds 5) Reconnect HDMI cables back to HDMI ports on TV 6) Re-plug the TV's power cord back into the wall outlet and check the TV. If you need further assistance, please contact Samsung Customer Support, and a representative will gladly help you. Available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Jul 12, 2022
Reviewer name: David
1 out of 5 stars
1 out of 5 stars review

Only lasted 11 days

i bought this tv took it home and hooked it up and within 9 days the color started fading and washed out. took it back immediately. second one of the 7000 series that has done this to me in the last 4 months. the first one lasted 2 months and i couldnt take it back. very upset!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi David, We appreciate you sharing your experience with the Samsung TU7000 TV. Samsung prides itself on our great products, and we are here to help you. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please allow us to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Aug 1, 2022
Reviewer name: Daggerhpbrs
5 out of 5 stars
5 out of 5 stars review

This product has everything you need or want.

[This review was collected as part of a promotion.] I use my TV for gaming and streaming. I love all of the built-in apps and the ability to add and remove different ones. I have no tv/cable service in my room where I have the tv. The wireless capabilities work flawlessly.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 23, 2022
Reviewer name: Techmanrod
4 out of 5 stars
4 out of 5 stars review

Great Picture Quality, need more HDMI ports

[This review was collected as part of a promotion.] Our 65" is located in our living room, and it gets quite a bit of use. We love the 4K picture. My only complaint is that it only has 2 HDMI ports. I have to use a switch to toggle between the various inputs. I am a heavy Samsung user and also have the phone and tablet. I can easily cast to the TV, which is great.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: Stokey
5 out of 5 stars
5 out of 5 stars review

Best budget gaming TV

[This review was collected as part of a promotion.] I absolutely love all of your products. I was upset when I had to move and sell my old Samsung TV and then with the pandemic I had to buyer a cheaper brand replacement. It has been serviceable but I've always missed my Samsung TV. I do a lot of online gaming and you guys are always leading the pack in TVs best suited for gaming, the designs are nice and sleek, and the OS is best among smart TVs. The only real complaint I have is the lack of a 3rd HDMI port.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 8, 2020
Reviewer name: PCSkier
5 out of 5 stars
5 out of 5 stars review

Fantastic!

[This review was collected as part of a promotion.] Love the smart tv features, that we can access tv without cable service and the options are as good and clear as cable, I foresee cancelling my cable. The screen clarity is fantastic as well. Love it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Elizabeth10
5 out of 5 stars
5 out of 5 stars review

Every night is a beautiful movie night

[This review was collected as part of a promotion.] This television is so beautiful and fits perfectly in our Northern Nevada cottage. We as a family enjoy all of the services that it provides and is so easy to navigate. Which is especially wonderful for a person like me.I am very happy with this product.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 26, 2023
Reviewer name: shad
2 out of 5 stars
2 out of 5 stars review

crappy software

I've had this tv for a moth now, picture is great for a inexpensive tv, But only 2 hdmi inputs is not great. Also I have spent hours upon hours with tech support trying to update the firmware, this tv is on version 2111, there are 2 later updates but this tv will not update. I'm thinking of returning it and spending abit more for a sony.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi shad, I'm sorry that you have not had a great experience with your TU700D TV. Please know we are here to help. If you have not already done so, I recommend trying to update your TV via USB. 1. On Samsung's website (upper right corner), go to Support > Manuals & Software > Find your TV model. 2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) 3. Connect the USB thumb drive to a USB port on your TV. 4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. 5. Follow the on-screen instructions to install the updated software. If you continue to have issues, please give us another call so we can better assist you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 16, 2020
Reviewer name: DTrey
5 out of 5 stars
5 out of 5 stars review

Seamlessly Smart

[This review was collected as part of a promotion.] I am truly enjoying my experience with the Samsung Smart TV that I purchased. The pictures are crystal clear, the sound is great and the graphics look amazing for my video games as well as the movies I watch. While everything is turning out to be better than advertised, the best part of my experience has been the initial setup. All I had to do was plug in the Smart TV and it did the rest of the work. In 5 minutes, everything was set and I didn't have to make any adjustments. Samsung went above and beyond on their product and I appreciate them giving me an awesome experience.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: SunDevilDog
4 out of 5 stars
4 out of 5 stars review

Picture is great. Motion blur definitely not

[This review was collected as part of a promotion.] I love the picture on my Crystal HD TV. When I watch sports however, the ESPN bottom line is blurry for a small portion of the message. Not too great. Overall, if you don't watch sports, this TV should work well. TP

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287