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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 3,481-3,490 of 10,226 reviews
Oct 6, 2020
Reviewer name: Lee47
5 out of 5 stars
5 out of 5 stars review

Very Nice TV

[This review was collected as part of a promotion.] Love the TV and the smart features included. Picture is great and cannot be beat in this price range. Only complaint would be that the TV will not recognize my cable box but I just use both remotes. I would definitely recommend.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 25, 2021
Reviewer name: Martin7577
5 out of 5 stars
5 out of 5 stars review

I love the picture quality of this television

[This review was collected as part of a promotion.] I use my 60” tv to watch movie and livestream tv. The smart features are so abundant, I have not used them all yet. The sound quality is great too, and I don't use any extra speakers. The remote and tv functions are easy to navigate. I love this tv.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 28, 2023
Reviewer name: Amaati
1 out of 5 stars
1 out of 5 stars review

Less than 2 years of use!

I have had this model for a little less than 2 years. The screen went completely black out of nowhere. After troubleshooting I was able to get the picture back for about a week and then it died again!!! Now there is no recovering the picture and Samsung has quoted me some outrageous repair price that will probably amount to more than I paid for the TV when I bought it! I loved this tv when it worked but am very hesitant to purchase another. I have heard this model is known to be defective, I wish there was more compensation for the money lost on this product!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 17, 2021
Reviewer name: Dizzzy96
5 out of 5 stars
5 out of 5 stars review

One of the best TVs I've ever bought

[This review was collected as part of a promotion.] It is a really good TV at current picture intend quick when you get to the internet it has really good game graphics. I think this is the best TV on your phone I would definitely buy another one I love Samsung products they are the best products out in my opinion and they also are built to last and they last a a lot longer than any of the other brands

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 23, 2022
Reviewer name: NjO7696
5 out of 5 stars
5 out of 5 stars review

Great picture and seamless features

[This review was collected as part of a promotion.] This television is great. I picked up this Samsung television around December of 2020 as my previous television that I had for quite sometime broke. This is my first smart tv and it was super easy to get acclimated with. It pairs well with my cable system and for video games. I have always been a Samsung customer for tvs and plan on purchasing another one when the time to upgrade is right.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 8, 2022
Reviewer name: Jaydbleo
5 out of 5 stars
5 out of 5 stars review

Samsung 70 in

[This review was collected as part of a promotion.] I have been a fan of Samsung products for many years now. Love the 70 in. my wife just got me for my birthday. Flawless streaming, video quality is crystal clear. Setting up is easy. Only issue is TV sound could be higher.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: SAMSUNG4Ever
4 out of 5 stars
4 out of 5 stars review

impressive

[This review was collected as part of a promotion.] I use TV for streaming content, pleased with how easy it is to access everything I need. Upgrade to the current TV which I have- which is a 4 year old Samsung 49 Inch and which couldn't load apps which are current. Wish it came with more HDMI ports

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 23, 2022
Reviewer name: khaelea
4 out of 5 stars
4 out of 5 stars review

We love the picture

[This review was collected as part of a promotion.] The picture is very clear and great clarity. The Samsung channels are great, Only downfall we have found is it does not work as well with antenna for local digital channels. Vizio seems to work better for that. Otherwise we replaced 3 of our televisions with this same TV except the one is larger.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 13, 2021
Reviewer name: ehhh
3 out of 5 stars
3 out of 5 stars review

Looks greats but has some issues.

i've had my tv for about a month now. good- picture quality is great, easy to figure out and use, wide range of apps available to download. bad -within first 3 days tv wouldnt pick up wifi signal so i had to reboot entire tv (re-sign-in to all apps) just to reconnect. hasnt happened since. -hdr constantly malfunctions while playing playstation 4 video games (picture becomes extremely sharp impossible to even see whats going on), - tv sometimes has hard time picking up hdmi signals (sometimes have to turn my cable box on and off to get the tv to pick up the signal) -randomly switches between apps when first starting up (will open youtube & quickly switch to another app before finally going to the app i selected on the control)

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

ehhh: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are experiencing WiFi connection issues. A recent firmware update is available which may help improve your connection. (1420.0 released on 1/5/21) Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Additionally, your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 10, 2022
Reviewer name: SamsungTVsupporter
3 out of 5 stars
3 out of 5 stars review

Worst samsung remote ever!

[This review was collected as part of a promotion.] Overall I loved this tv when first purchased. Loved the "curve", size, features etc. BUT, over time (about a year) my samsung tv has developed a vertical "ghost band" near the middle of the screen. Sometimes I can see it within the tv program, sometimes I don't notice it, BUT it is always there. Very disappointing to say the least. And the remote?? worst ever. Often hit the wrong button because the "active" use buttons are too close together. One minute I am watching hulu live and I want to fast forward and the next I am out of hulu and into the home app screen... I have to log back into hulu to pickup where I left off. UGH!! Would I buy samsung again?? not really sure anymore.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi SamsungTVsupporter, We are sorry to hear that you are having issues with a ghost band in the middle of your screen. Please know we are here to help you. Please try the following troubleshooting tips to help solve this issue. First, let's make sure your firmware is up to date. To do so, head to Settings > Support > Software Update. From there, you can easily update if needed. Next, 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can choose Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the image a second time. 2. Determine if lines are appearing during the Picture Test. Look for a line or lines on the screen during the Picture Test. If there are no lines, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines. - If the lines still appear after replacing the cable, troubleshoot the external device. - If lines appear during the Picture Test, proceed to the next step. 3. Request service if lines appear during the Picture Test. If you see lines during the Picture Test, please visit our Support Center to request service. When calling, ensure you have the TV's model code, software version, and serial number. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor