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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 3,121-3,130 of 10,219 reviews
Oct 31, 2022
Reviewer name: BlackMamba78
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] I use my Samsung for movies, gaming and streaming purposes. The quality of thr content was beyond exceptional. I never figured that I would get such a great quality TV at a great price. I would definitely recommend Samsung to anyone looking for a quality television.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 16, 2022
Reviewer name: Leebobo
3 out of 5 stars
3 out of 5 stars review

Beautiful picture, meh features

[This review was collected as part of a promotion.] I love how this TV looks and the picture is beautiful. If I had only bought it for the picture, I would be 100% satisfied. There is a significant lag when switching between apps on the Smart TV, which is annoying, but manageable. The reason my review is 3 stars instead of 5 lies solely in the fact that at least once a month, it will lose internet connection, which usually lasts until at least the next day, but has lasted as long as 3 days before. I use wifi instead of ethernet, but I can use the internet on all of my other devices and it's fine, but for some reason the TV will connect to the router, but then be unable to find internet to use any of the apps. I've tried looking for software updates once I can connect again, but there aren't ever any to install. Since I'm a cord cutter it means I am unable to use my TV at all without internet since I don't have cable. At some point I will run an ethernet line through the attic, but I bought this TV for it's wireless abilities. Since I cannot speak on the dependability of a wired internet connection I'm not 100% sure that will fix the problem, but I'm hopeful it will, because I do love this TV when I'm able to use it. If you're looking for a sleek box with a wonderful picture, buy this in a heartbeat. If you're looking for reliable smart features, maybe look elsewhere.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Leebobo: While it’s great to hear that you’re loving the image quality of your TU7000 TV, I’m very sorry to hear of the difficulties you experienced with internet connection. You may want to go through these steps to check your connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. ~ Samsung Advisor

Oct 22, 2020
Reviewer name: geek4life
5 out of 5 stars
5 out of 5 stars review

easy to setup and update firmware.

[This review was collected as part of a promotion.] this smart tv was easy to set up right out of the box ,has auto update to keep software and firmware up to date, smart tv has ecco setting to save on your energy bill as well as device care to keep smart tv running exceptional smooth.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 22, 2021
Reviewer name: Kevdamm
5 out of 5 stars
5 out of 5 stars review

Huge upgrade from my old tv

[This review was collected as part of a promotion.] We upgraded from a 55" plasma and the difference was insane. You can get lost in this one because it's so big! The software is pretty good but I do have to reset my network often otherwise it will disconnect

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 30, 2021
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Large picture frame

who ideas was it to only have 2 hdmi ports? naturally with a tv this big i want surround sound 1 port. but what about cable tv, fire tv, roku, apple tv and others, with this tv pick only 1. 1 port for all my entertainment experience , really? everytime i have to unplug something from that port to watch i want to send it back. the picture is good at least make a three port hdmi connector that will work with the tv and remote.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: DaKnight
4 out of 5 stars
4 out of 5 stars review

Overall this TV has great features

[This review was collected as part of a promotion.] I really wouldn't change much about this TV at all, the only two downsides I've found are minimal. One being the remote, as a man with larger fingers I find myself hitting multiple buttons at once and this results in me accidentally hitting the exit button on multiple occasions. Secondly, the apps to choose from are great but it is missing some apps that I have on another smart TV that I would like to see included.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: Junebug
5 out of 5 stars
5 out of 5 stars review

Worth every penny

[This review was collected as part of a promotion.] We just recently moved into a new house and thought it was time to upgrade the tv. We went with Samsung for the quality and easy to navigate set up. We couldn't be happier with this CRYSTAL UHD 75” gift from Zeus himself. The tv is clear, the colors are deep, and there is no lagging. The slimness of it is really nice too because it sits on a wall that people walk by.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 23, 2022
Reviewer name: UserJim
5 out of 5 stars
5 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] This is a very nice TV at this price point. I bought it for the Master Bedroom and the size is perfect. The picture is very nice. The only way I would be able to tell the difference between it and another screen would be if they are side by side. The Samsung menu system takes some getting used to, but I am now comfortable with the navigation at this time.It has the connections which I need and use the optical sound connection to connect it to the soundbar which I have. This makes for a very pleasant viewing and listening experience.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 26, 2022
Reviewer name: LolaLondon
5 out of 5 stars
5 out of 5 stars review

Awesome product and features

[This review was collected as part of a promotion.] This tv is crystal clear. Watching movies on it makes me feel like I'm the director filming the movie or tv show because it looks so live and in person. I also absolutely love the built in Samsung tv plus. It is built in tv that only requires and internet connection. I have canceled my cable service and use the built in tv and streaming platforms. Love this product would highly recommend!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 2, 2020
Reviewer name: Paddy McQ
2 out of 5 stars
2 out of 5 stars review

Good hardware, as always... but terrible software

have a 55" samsung purchased in 2019, software is fine. this 58" in 2020, is extremely obnoxious. don't need tv apps or streaming because the tv is connected to a pc. thus don't want to press guide or exit button twice to get rid of home menu every time. just want a tv tuner and pc monitor. samsung needs to allow disabling some or all "smart" features. reset tv to remove my previous wireless settings, hoping all that junk would then disappear with it. instead the home menu along the bottom 20% of screen is now replaced with terms and conditions banner. and software interprets a single quick click of the remote's arrow button as being pressed multiple times. same behavior on samsung and logitech remote. location of inputs/outputs should be near center. had to reroute system cables.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Paddy McQ: Thank you for sharing your experience with the TU7000 TV. We appreciate your feedback regarding the software and placement of the input/output ports. I am sorry that you are experiencing issues with your remote. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions