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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 3,111-3,120 of 10,219 reviews
Oct 6, 2020
Reviewer name: LovemySamsungtv
5 out of 5 stars
5 out of 5 stars review

Stunningly Beautiful & Simple To Use

[This review was collected as part of a promotion.] As our first ever "smart" TV, and through a recommendation of a good friend, we recently bought our TU7000 and could not be more pleased. Easy navigation. Remote well designed and easy to use. Picture truly "pops" off the screen. Thrilled with the purchase. Will certainly look at Samsung whenever we do decide to upgrade...but with this set, that may be a long time away :-)

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 12, 2020
Reviewer name: Tony
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] This is our main family TV. This is honestly the best TV that I have ever owned! The picture quality is great and the software is very responsive. And, the integration with Samsung SmartThings is very useful when the remote goes missing. This was one of the best purchases I've made in a long time!

Review from Samsung US
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Jun 16, 2022
Reviewer name: CasualClass
5 out of 5 stars
5 out of 5 stars review

great picture

[This review was collected as part of a promotion.] I use this tv for streaming, cable tv, music and sports watching. The picture is fantastic and very easy to program. Sports events are crystal clear and it is almost as good as being there. I use it in my bedroom. I highly recommend this tv.

Review from Samsung US
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Nov 29, 2020
Reviewer name: Stormdog cole
1 out of 5 stars
1 out of 5 stars review

Not user friendly

so far i have not even been able to find a remote to use voice controls with. i dont have an alexa or google assistant. i just wanted the smart remote with voice button and it won't connect to it. i've tried calling and everything seems really vague.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 9, 2022
Reviewer name: Barbara
3 out of 5 stars
3 out of 5 stars review

Expect better

I bought it two months ago and since beginning I intend to return it ( just lack of time). The dynamic picture is too bright and other three options ant too dark. There is a huge gap between the dynamic picture and the other options. I cannot set up go to sleep because it is connected to Telus source. It doesn't even recognize this source. The sound also could be better. I still have one month to return it and I will do it.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Hi Barbara, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Apr 3, 2021
Reviewer name: Dezian
5 out of 5 stars
5 out of 5 stars review

Advanced TV

[This review was collected as part of a promotion.] I have 3 Samsung TVs in my place and I am using this one for the family movie TV. During the pendamic this Samsung TV has been the best entertaining ewuipment for my family. High quality screen with slim bezel design is premium quality. More high tech and advanced features are more upscale than competitors. Love Samsung TV and I am getting a Samsung home theater system that with make the whole experience even more exiting~

Review from Samsung US
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Oct 5, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Beautiful TV for a great Price

[This review was collected as part of a promotion.] I love my tv for streaming 4k apps, using it as a computer monitor, and 4k gaming with my xbox. It works clear and crisp with most 4k applications. If the only thing the menu and response to the control can be a bit slow. But once a source is playing its crisp and clear.

Review from Samsung US
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Sep 16, 2020
Reviewer name: Stepmc
5 out of 5 stars
5 out of 5 stars review

Great features & awesome picture

[This review was collected as part of a promotion.] I often use airplay to connect to my laptop, iPad, and phone to my TV, and the connection is always quick and easy, and the picture quality isn't lost! I also love how easy it is to customize my home screen with the apps that I use most often.

Review from Samsung US
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Feb 23, 2021
Reviewer name: Marlin
3 out of 5 stars
3 out of 5 stars review

It's "OK" I guess

the product worked ok out of the box. everyone that talks about how unresponsive or slow the remote is - spot on... worse i've had at lagging behind your remote clicks. also it's several times lost all connection with my wifi which my computers or phones have not, so i know there's nothing wrong with my wifi router. it's as if the tv just loses all idea that it was connected to wifi and starts over with setup. very annoying.... we'll see if and for how long it stays on and connected this time. i really don't like the way that the tv comes on with samsungtv crap - just want to be able to customize the buttons on startup and haven't found a way so far. the picture/color etc. - meh, it's ok too. maybe i can't expect much from a cheap tv, right?

Review from Samsung US
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reply from Samsung Brand Ambassador

Marlin: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. You may also want to optimize the smart TV performance and address your issue with remote response time. This service checks memory and frees up unused cached memory and closes background apps. Go to Settings > Support> Device Care > Start Device Care Lastly, you can choose what your TV does when you turn it on by going to Settings > General > Smart Features When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on. If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off. I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 23, 2020
Reviewer name: Shellmybelle
5 out of 5 stars
5 out of 5 stars review

Crystal clear viewing experience!

[This review was collected as part of a promotion.] I have been wanting to upgrade from my 42 inch Samsung for a while now. I researched many sizes and brands and found myself coming back to the 65 “ Class Samsung Crystal UHD 4K Smart ! I'm impressed by the picture quality and how easy it was to set up! Definitely would purchase again!!

Review from Samsung US
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