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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 3,031-3,040 of 10,219 reviews
Jun 24, 2023
Reviewer name: Briant58
5 out of 5 stars
5 out of 5 stars review

Gun shy

Considering I have only had this tv for less than a year, I will reserve judgement, as my last Samsung died on me 2 days after the warranty expired! I will turn it on sometimes and I have no sound and I have to go through all the features to get it to work!

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
Oct 26, 2020
Reviewer name: Mikish
2 out of 5 stars
2 out of 5 stars review

On my 3rd one already

[This review was collected as part of a promotion.] 1st one out of the box had no picture, 2nd one kept losing internet connection after an hour. 3rd one seems to be working so far. I love my old Samsung tvs but if this one gives me one more problem then I'm going to another manufacturer

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Mikish: Thank you for purchasing the TU7000 TV. I am very sorry that you experienced issues with your other units and had to go through the experience of replacing them. If you should have any questions or concerns with your new unit, please know that Samsung Customer Support is here to help. 1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jun 16, 2022
Reviewer name: rickster
4 out of 5 stars
4 out of 5 stars review

Love my Samsung TV….but;

[This review was collected as part of a promotion.] Let me start by saying I've always been a Samsung guy. I have 3 of them, 2 older ones and a new 65” that I bought 2 years ago when we moved into a larger home. The new one has the same great picture that I've come to love over the last few years but its processor (?) struggles when I turn it on. It can take as long as 2-5 minutes to open whatever channel (app) I select. I do steam everything but have lightning fast fiber internet. I'm sure the internet is not the problem because the older sets work just fine. I wish I would have had the finances to buy one of your QLED series when I made my purchase, I can only imagine how great it would be to watch sports with one!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 5, 2020
Reviewer name: Jorster
5 out of 5 stars
5 out of 5 stars review

I love this television

[This review was collected as part of a promotion.] I love this television probably the best I've ever bought, all the features work wonderfully. The only thing I would say that I dont like is the browser. The browser won't save information and stay on the last page u visited, that would be the only downfall to this TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 25, 2022
Reviewer name: bgrass
5 out of 5 stars
5 out of 5 stars review

brighter then the rest

[This review was collected as part of a promotion.] I use mine mainly as just a T.v. , but when needed I can search the web. Send a email. The kid plays his Nintendo Switch on it and we have NO glitching or color burn . ITS ONE OF THE BEST ALL AROUND TVS I HAVE EVER PURCHASED.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Nuteeter
5 out of 5 stars
5 out of 5 stars review

Nice TV that was gifted to me

[This review was collected as part of a promotion.] I watch cable and other pay for view applications. I have also watched Samsung tv. Wish I could figure out a way to set a default on startup other than Samsung tv. Other than that, the tv is great for me.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 6, 2020
Reviewer name: hsb2025
5 out of 5 stars
5 out of 5 stars review

This product has great features.

[This review was collected as part of a promotion.] I have had a great experience with this product so far. This is my first Smart TV, so I have really enjoyed the features that come with it, such as accessibility to streaming apps as well as the ability to control it with the Smart Things app. I am very glad I went with Samsung for the TV, because I know that it will last me a long time.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: SamsungTVLover
5 out of 5 stars
5 out of 5 stars review

Nearly perfect- still 5 stars

[This review was collected as part of a promotion.] This is nit picky so bear with me. Overall, the TV is fantastic and a vast improvement over our previously loved Samsung TV that had grown outdated. The only issues I take with the TV are the occasional slow connection time at TV startup—it can take maybe 30 seconds to connect and will sometimes require turning the TV off/on. I will mention that we have occasional issues with internet on other devices throughout the home so I am not certain the issue is even with the TV (it likely is not). My only other complaint is that the remote feels like the buttons are really jammed together and it is not very easy to navigate, particularly in the dark. Obviously, if I dislike the remote so much I can always get an aftermarket remote to replace it. Lastly, for an overview of the positives; the picture is great, setup was easy, and I was shocked to find a bunch channels included for free on “Samsung TV Plus” (a nice bonus for sure). All of this for a great price point in my opinion. More than happy with my purchase and I will certainly look for a Samsung TV when this one needs replacing in another decade.

Review from Samsung US
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Jan 21, 2021
Reviewer name: Jenn
1 out of 5 stars
1 out of 5 stars review

Great picture, horrible network connectivity

tv worked great for the first 2 months. now every time i turn it on i have to do a reset and go through hoops just to reconnect it to my wifi. i can bypass by using a firestick or other device but i would rather be able to just use the tv's apps. such a pain. would not recommend.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Jenn: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are experiencing Wi-Fi connection issues. A recent firmware update is available which may help improve your connection. (1420.0 released on 1/5/21) Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 18, 2021
Reviewer name: Purwitt40
4 out of 5 stars
4 out of 5 stars review

Love of the Samsung brand

[This review was collected as part of a promotion.] I watch my TV everyday, I stream on it, with a streaming device, also have cable TV. Gaming is great with kids. The crisp picture quality, is what caught my attention. The sound is amazing, I listen to music on it. The sound is over the top! Clear voice options. And the ability to change certain settings. So many bells and whistles, I am so pleased with this TV. This is my second one, I wanted a nice size due to eyesight problems and put the other one in bedroom. Plus I went bigger this time I am a TV nut. I can't say enough about this TV. Lots of hookups for my other devices. I have a samsung phone, I have a Samsung blu-ray player, a Samsung fridge. I have been a Samsung fan for almost 20 years. Even got my daughter a Samsung TV, she loves it. The ease of use, also impressed me. Thank you Samsung, keep bring us great products.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287