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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 3,001-3,010 of 10,226 reviews
Oct 19, 2022
Reviewer name: drgerry
1 out of 5 stars
1 out of 5 stars review

Display issues: Lines & Flashing

First Samsung device I have ever had trouble with. It seems to be a power supply/display module that has gone bad. TV was purchased 3/22. In 10/22 a line appeared on the top 1/3 of screen. Now the screen is flashing consistently bright/dim. We are unable to watch it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi drgerry, Thank you for purchasing the Samsung TU700D TV and for sharing your experience with your TV not displaying correctly. You may want to try the following troubleshooting steps: 1. If any external devices are connected, check all input cable connections 2. If the issue persists, define exactly what is wrong with the display. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception Should your issue persist, please get in touch with Samsung Customer Support. Please know your TV is backed by a 3-year limited manufacturer's warranty, including authorized repair for manufacturer defects if purchased brand-new directly from an authorized seller, and we are here to help you. Contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jun 9, 2022
Reviewer name: ZeusEM
5 out of 5 stars
5 out of 5 stars review

Crystal Clear Smart TV

[This review was collected as part of a promotion.] This TV has truly surpassed my expectations. From a simple and smooth user interface to a immaculately clear picture, it never underachieves in any category of a TV. The Samsung store has every app available, and the image of the TV can be altered to fit your needs and make it your own. I am glad I made the switch from LG

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 1, 2020
Reviewer name: Steve K
2 out of 5 stars
2 out of 5 stars review

Picture skips / difficult remote

we have had this tv for about 2 weeks. the picture quality looks good generally. however, we have noticed an issue where the picture seems to skip frequently while watching certain programs. we never had this issue with our previous tv. the remote control is also very difficult to master and is not intuitive, especially when switching between input sources or apps. even though it's a smart tv and has apps, we may have to go out and get a roku streaming stick in order to have a more user friendly remote control.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Steve K: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer. Settings > General> Eco Solution> Ambient Light Detection Settings > General> Eco Solution> Power Saving Mode Settings > General> Eco Solution> Motion Lighting Settings > Picture > Expert Settings > Contrast Enhancer Run Picture Test. When the tested image quality is normal, check the signal of the connected device. Settings > Support > Device Care > Self Diagnosis > Picture Test I hope this helps. If your issue persists, please reach out to Samsung Customer Support, and a representative will gladly assist you. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Jun 16, 2023
Reviewer name: kprime53
2 out of 5 stars
2 out of 5 stars review

excellent picture

i got this tv a year ago. and it is a nice tv. i love the picture and the size. but i did not like is the operating system for it. I wish it was a goggle based system instead of ubutu. I am into computers and i am a graduate of computer networking. and ubutu op system is very hard to have products and apps to match it. A google is a better os. But all in all it is a good tv.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 19, 2020
Reviewer name: Baellis
5 out of 5 stars
5 out of 5 stars review

State-of-the-art Crystal clear tv

[This review was collected as part of a promotion.] I couldn't be more happier, this is definitely a step up no doubt about that. Bought this baby yesterday after years of buying different brands. My previous one was an Android TV which was a paying in the neck. Well, back to my new TV, the quality of the picture as well as the sound, and the size combined with the price it is a dream come true, everyone can afford this new device. It is worth every penny.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 27, 2022
Reviewer name: Sav4bbag
2 out of 5 stars
2 out of 5 stars review

Product Malfunctioned

[This review was collected as part of a promotion.] I use my TV's for gaming and general entertainment. I'd had the TV for about a year and a half- which is how long the warranty lasted. I began to notice black lines on my screen. More and more popped up. We had my TV assessed by a local repair shop after walking through Samsung help and they determined some of the LED panels had blown. To get my TV fixed would have costed more than buying the actual TV. I just felt like it was ironic that my warranty ran out and suddenly the product broke. I've not had good experiences with Samsung in the past when it came to TV's, but this one just really iced the cake for me. When the TV worked, it was amazing.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Sav4bbag, We are sorry to hear about your experience with the TU7000 TV. We appreciate your feedback, and it will be shared with our internal teams. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Oct 5, 2022
Reviewer name: wellwisher
5 out of 5 stars
5 out of 5 stars review

Slick stylish crystal clear picture and sound

[This review was collected as part of a promotion.] Perfectly seated on wall, which can be just watched without any picture, it is that much stylish and fantastic looking As soon as you start cable or streaming or aux, you get the feeling of comforting sound which can be heard long near kitchen stove crisp and clear Using this TV for gaming is joy, as it adjusts resolution so better than other brands I have paired it with surrounding sound system and it completes theater experience whenever I need it

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 5, 2022
Reviewer name: 2ManyTVs
4 out of 5 stars
4 out of 5 stars review

Great Quality TV

[This review was collected as part of a promotion.] I use the TV mostly for gaming and watching movies. The refresh rate is sufficient. Sound quality is OK, however, I use a soundbar on nearly all my flat panel TVs. The colors are rich and vibrant for being a basement TV with minimal natural light. I wish the black were a bit better as they tend to get washed out and blurry.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: Oz246
5 out of 5 stars
5 out of 5 stars review

This product is overall amazing

[This review was collected as part of a promotion.] I play video games a lot so I thought about getting a tv and came across Samsung series 7 and it's got everything a gamer needs and more! The game play looks amazing it has quick access to of apps like Hulu and Netflix and I can just turn on my console and my tv will do the same. I would recommend this tv to any one that was looking for a great affordable 4K tv.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Apr 17, 2021
Reviewer name: Tracysteazy
5 out of 5 stars
5 out of 5 stars review

User interface

[This review was collected as part of a promotion.] The UI of the TV is seamless, its also crystal clear and doesn't hang. Mostly used to movies because am the indoor type and I wanted a TV that will give me a clear view. Samsung as always been my best brand from beginning and the fact that I can control the TV with my phone is the best

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287