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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 2,721-2,730 of 10,226 reviews
Jan 9, 2023
Reviewer name: joyfulpixie
3 out of 5 stars
3 out of 5 stars review

Sound issues. Remote is lacking.

I purchased the 43" Crystal UHD TU7000 TV 1 month ago. The tv has a good picture but the sound is horrible. I have to turn it up to between 75-100 in order to hear it. I have tried every option in the audio settings to fix it. Didn't help. I tried adding a sound bar but the Bluetooth connection only worked with live tv not the streaming services. (Why should I have to buy a sound bar anyway?!) The remote has a bad design and no voice search. The fast forward, reverse, pause and play are all the way down at the bottom. It's all but impossible to hold the remote and reach those buttons. Since I mainly watch streaming, that's a big minus. I love samsung products, but this one stinks! I dread packing it up to send it back.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi joyfulpixie, We appreciate your feedback on the Samsung TU7000 TV's sound and settings. Please know we are here to help. If your TV volume is too low, there are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. Regarding connecting your Soundbar via Bluetooth, please make sure that the TV speaker is set to the Soundbar. Go to Settings > Sound > Sound Output. Finally, thank you for your review of the Samsung TV remote; please know your feedback will be shared with our internal teams. When using Streaming services, you can use the return key and directional arrows to pause/play, FWD/RWD. I hope these tips help you enjoy your new product. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 26, 2020
Reviewer name: Slingshot250
5 out of 5 stars
5 out of 5 stars review

We love the built in features of this model.

[This review was collected as part of a promotion.] The unit is nice and thin and looks like a top of the line model. It has a great picture either watching on a antenna or streaming. We can also use the remote to control our Roku. The unit is still new to us and we would like to start watching some movies to experience more of the picture and sound quality. Thank you

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 16, 2022
Reviewer name: TheEngineer
4 out of 5 stars
4 out of 5 stars review

Samsung Crystal LED

[This review was collected as part of a promotion.] My tv has great internet stability.The tv is really great for gaming on my current gaming consoles and it has great resolution rate. It is very powerful especially at night the picture quality is best Dark rooms

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Mar 18, 2021
Reviewer name: Spazjam
5 out of 5 stars
5 out of 5 stars review

Amazing picture

i bought this tv to replace a roku, the picture is amazing. it makes older movies look like real time as well as new ones. my only complaint is the remote setup, the buttons for other apps are too close to the arrow buttons. you go to hit the return button and push another app button because they're too close to one another. but in the end this tv is quite amazing!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: Robert
5 out of 5 stars
5 out of 5 stars review

Great look for our wall mount and room size

[This review was collected as part of a promotion.] We have a smaller room with limited space and this tv is great for picture quality and total viewing experience. Easily mounted on our wall. Has great smart tv technology options as well. Would highly recommend for anyone interested in a casual viewing experience that won't break the bank.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 15, 2020
Reviewer name: prtsmn68
4 out of 5 stars
4 out of 5 stars review

Having sound problems

[This review was collected as part of a promotion.] I had to purchase an adapter to connect my sony surround sound to my new tv. Sometimes the sound does not match the lip movement. If i turn the tv and sound system off and turn back on the sound matches up again. Is this a tv problem or am I going to have to purchase a new sound bar or sound system?

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 26, 2022
Reviewer name: North99
5 out of 5 stars
5 out of 5 stars review

Great Unit

[This review was collected as part of a promotion.] For me it has been a great set, was easy to set up and connect to wifi. Updates have been flawless. I use it for some gaming and Netfkix. Very happy with the picture and features. Highly recommmend

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Lullaby
5 out of 5 stars
5 out of 5 stars review

Great TV for a great price

[This review was collected as part of a promotion.] The image resolution/streaming quality is amazing! Great colors and clarity. I enjoy watching movies and documentaries on my new TV. I have one year of having purchased it and 0 problems at all! It's easy to set up and a very comfortable TV to have in your bedroom or living room. Great for movie nights with friends!

Review from Samsung US
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Feb 7, 2021
Reviewer name: DRose
5 out of 5 stars
5 out of 5 stars review

Quality for the price

i am absolutely impressed with this tv. i was not sure i was making the right purchase because of the low price for the size, i know samsung products are pretty good quality so this helped me made my final desicion to buy this product. first it was pretty easy to set up, that is also important to me. the quality of this product is excellent for the price, clear images and excellent sound. i am very happy with my purchase and absolutely recoment this product!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 23, 2021
Reviewer name: MickM
5 out of 5 stars
5 out of 5 stars review

Excellent picture. Nice Features

[This review was collected as part of a promotion.] Replaced a 55" LG with TU700 65". Although the LG was only 3 years old its a world apart in picture quality as well as sound Being in my late 60s and yes, sorta hard of hearing, the Samsung sounded clearer and better defined. Easily accessible Apps makes Firestick all but useless. Thanks Samsung

Review from Samsung US
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